KAUSHI K TRI LOK NI HLANI 1 3P1 48 MAYANK RATHORE 1 3P1 50 NI KHI L JAI N 1 3P1 52 Gillette India Ltd. (Indian Shaving Products Limited ISPL) Key Facts about Gillette Gillette: Market entry through JV with Poddars Premium products like 7 OClock Ejtek, Super Stainless, Super Plantinum priced 50-80% over Wiltechs products Stainless steel blades 3% market share in India vs 70 % Gillettes global share
Introduction India the largest market in volume terms with 2.4 billion blades annually and 250 crores in value terms High demand for Carbon steel blades Competitive Landscape House of Malhotras High Market Share ( 80% - 90% of total market ) Popular Brands are Panama, Topaz, Laser, Silver prince etc. Capacity of 1500 million blades per annum Excellent Distribution Network Wiltech (RP Goenka group) Market Share close to 5% of total market Substantial improvement in capacity utilization to ~ 80% Doing very well in twin blade category with market share close to 50% Priced their blades 50% above to House of Malhotras product
ISPLs Distribution Channel Current Utilization of Lipton network provides following advantages: Well established sales network with intensive distribution reach Various customers segments ranging from premium to mass market Low cost arrangement with Lipton charging 5% commission Better utilization of distribution channel for Lipton with an opportunity to increase profit with no additional investment
Current Situation Less than 3% total market share despite 2 years of existence Accumulated losses of Rs. 7.24 crores by the end of financial year 1995 Studies and Customer Surveys indicated that there are no serious flaws in ISPLs products, pricing or positioning
Problems with current strategy Sales of force of Lipton might not be equipped to handle channel promotions of shaving blades Liptons sales force might not be able to reach pharmacy stores, an important Point of Sale for shaving blades
Recommendations The market for Gillettes product is in urban regions, where it had close to double digit market share Tying up with Lipton spreads Gillettes marketing efforts very thin Would be better for Gillette to establish its own Sales network for urban and semi urban region Would allow company to supplement the pull strategy with push strategy in the marketing channels through in-store brand promotion
Creating a marketing channel that helps Gillette to distribute to the right target geography (urban regions)
Targeting only urban and semi- urban markets will allow Gillette to benefit from efficient congestion Given the market size of target markets, we need to ascertain the cost of serving a customer through Bucklins Model
The key criteria here would be where market buys? - Urban regions