Case study revolves around a fashion retail store- RightNow! Hired young personnel for higher salaries Salary of employees made public by former employee Feeling of disparity between employees Confusion in the top brass CHARACTER DESCRIPTION HANK ADAMSON: Chief Executive Officer CHARLIE HERALD: Vice President of Human Resources TREECE McDAVITT: A young high technical expert hired for creating a website HARRIET DUVAL: Chief Financial Officer TAMMY: Charlie Heralds Assistant EDITH: Controller, who is been here for more than 20 years but earns 1/3 rd of what Harriet earns Other characters: ALLAN, MAX, ARKADY, JOSH ISSUES Employees are angry regarding the differences in salaries Policies of HR are not strict Few members hired on relationship basis rather than qualification Fall in the Employee satisfaction level Unsecure network security system No common solution to the problem
Solution A : Create open system with transparency
Create salary ranges for all jobs Create variation within each range to absorb individual performance differences and efficiency based pay scale Pros: This system would help to determine everyones performance Would also keep the system transparent Would bring more trust among the employees no fear of leak cases Cons: Competitors will easily know our pattern of salary Employees might feel they are underpaid
Solution B: Review the salary and keep it confidential Let everyone know that the salaries are under a review Bring the whole situation back to the same position Pros: No person would feel inferior/superior as pay is not disclosed Less fear of competitors pitching particular individuals for higher pay Cons: Employees may doubt the company and its fairness in pay They would always be in doubt about the leak and it may happen again
Best Solution: Closed System of the salaries Company must follow the Closed System of the salaries HR department must be recruited once again and the salaries should be revised More secure IT department should be devised The revised salaries will be based upon the formula Basic salary + %increase in the Basic salary Incentives will be based upon achievement of targets Will enhance the working efficiency of the employees
Salary Grading System:
System may be more rigid HR department must maintain personal interaction
Grade % increase in salary A 75% B 50% C 25% D 12.5% E 5% PROBLEMS SOLVED BY THIS SYSTEM There will no feeling of inferiority or superiority on the basis of the salary Outside companies wont barge in the internal working of the company Better working environment in the company More efficiency level of the employees Decorum will be maintained THANK YOU