ON THE JOB TRAINING

At
WIPRO

Prepared by : Neha Panwar
COMPANY PROFILE

One of the largest IT services company in India and employs more than 1,47,281 people
worldwide today.
Offers IT, consumer care, lighting, engineering and healthcare businesses.
Has leadership position in niche market segments of consumer products and lighting
solutions.
Today, Wipro generates $7.95 billion revenues

Initially manufactured vegetable ghee, vanaspati and refined
oils.

The company logo has a sunflower with 5 colors.

Pioneers in marketing indigenous PCs in 1985.

Listed on NYSE in 2000.

In February 2002, Wipro became the first software technology &
services in India to be certified for ISO 14001 certification.

Entered the eco-energy business in 2008.

Competitors : Genpact ; Infosys ; IBM and many more.




Chairman : Mr. Azim
Premji
Founded : Maharashtra
in 1945
Founder : Azim Hashim
Premji
Headquarters : Bangalore,
Karnataka


OBJECTIVES
To perform activities free
from errors and client
escalations
To perform activities as per
SLA requirements
To aid in delivering quality to
the PTP customer
ROLES AND RESPONSIBILITIES
Process supplier invoices as per the laid guidelines.
Manage parked and blocked invoices on a timely manner to
meet PTP Target.
Manage invoice mismatch (WF Handling, approval or PO,
invoice differences, etc.)
Managing key supplier accounts.
Ensure all work is performed in accordance with targets and
business needs.
Perform responsibilities in full compliance with AB- InBev
standards, policies and procedures.
Perform additional tasks upon Team Lead request.
Attend trainings to get updated with the process and for
personal grooming.
Create and maintain positive work environment.
LEARNING FROM TRAINING
I got to know the entire process of Procure To Pay.
I have learned how to process invoices on time and without errors.
I have learned how to communicate with the counterparts for
approvals and query resolutions.
I have learned how to write formal e-mails.
I have learned how handle and use organizations resources
efficiently.
I got to know the ways of handling complicated situations at work.
I got a little bit idea of the professional environment.
I have become a more patient, confident and a mature individual.
I have learned how to obey the orders of seniors.
I got to know how much important are the policies and regulations
to make an organization succeed. I abide by various organizational
policies which included, the integrity as well.
I got to know how to make and analyze Productivity Report.
I learnt to reconcile Influx with the Kofax Report.
I got cross-trained on other queues.
CHALLENGES FACED
Had to clear all the mandatory tests regarding the policy of the
Company.

Maintaining quality

Vendor Return Letters is a big challenge that our team is currently facing.
Currently, facing a lot of work pressure.

Per head work has been increased as lot of FTEs have been released
recently.

Managing breaks in such a way that work does not get hampered.

Managing cross-trainings.
SWOT ANALYSIS
SWOT
ANALYSIS
STRNGTHS

Met SLA Targets
Good process knowledge
Good quality
Took ownership of work
Responsible
Good Team Player

WEAKNESS

At times felt monotonous
with the work.
Took time to adjust and
understand the corporate
environment.

OPPORTUNITIES

IM has a better scope
Cross-Team Trainings
Internal movement from one
process to other
THREATS
Gets very monotonous after
a point of time.
Work pressure from
management
If customer does not get
satisfied, Wipro may lose
business from Inbev

Thank You
Name : Neha Panwar
Course : MBA 4
th
-Semester
Roll no.: 12-01-0064