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Body movement is
important part of
successful
communication;
it reinforces, emphasizes,
and clarifies verbally
expressed ideas.
Gestures.
A gesture is a natural
movement of any part of
the body that conveys a
thought or emotion or
reinforces oral expression.
Postures
Postures are used to indicate
attitudes, status, affective moods,
approval, deception, warmth etc.
Facial expression.
A facial expression results from one
or more motions or positions of the
muscles of the face.
These movements convey the
emotional state of the individual to
observers.
Distance.
Public distance
Social distance
Personal distance
Intimate distance
Touch.
Even a handshake tells
much about an
individual’s character.
The human skin has
hundreds of thousands
of submicroscopic nerve
endings, serving as
tactual receptors and
detecting pressure,
temperature, texture,
pain.
Dress.
Clothing indicates a great
amount of information. It
identifies sex, age,
socioeconomic class,
status, role, group
membership, personality
or mood, physical
climate, and time in
history.
Attitudes most often associated with
clothing relate to :
A desire to conform
A desire for self-expression
A desire for aesthetic
satisfaction
Prestige values
The desire for social
participation
Physical comfort
Economy
Conclusion
Even the best verbal
communication skills are
not sufficient to create
and sustain successful
relationships. Good
relationships require the
ability to communicate
with emotional
intelligence.
References.
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http://language.southmountaincc.edu/NR/rdonlyres/58BD600F-65DD-42B0-B038-
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2009-02-09
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08 (Thomas Hurt , Allan Rolland , Michael Scott , Michael Argyle )
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