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Non-Verbal

Communication

By: Abdirahman Daud


&
Mohsin Ali Khan
What is non verbal
communication?

 Is the process of communication


through sending and receiving
wordless messages.

 Is the information that is


communicated without using
words.
Types of non verbal
communication.

1. Facial Expression
You have 80 muscles in your face that can create more
than 7,000 facial expressions. There are six main types of
facial expressions found in all cultures are:-

 Happiness (round eyes, smiles, raised cheeks )


 Fear (around eyes, open mouth )
 Angry (lower eyebrow and stare intensely )
 Disgusting (wrinkled nose, lowered eyelids and eyebrow, raised
upper lip)
 Surprise (raised eyebrow, wide open eyes, open mouth )
 Sadness (Area around mouth and eyes)
counted
2. Gestures
Deliberate movements and signals. Common gestures
include waving, pointing, and using fingers to indicate
number amounts.

4. Body Language and Posture


Posture and movement can also convey a great deal on
information. Such as arm-crossing, and leg-crossing, hands
in the pocket, hands on the hips.

6. Proxemics
is the study of how people use and perceive the physical
space around them
1. Eye Gaze
Looking, staring, and blinking can also be important
nonverbal behaviors.

6. Haptics
Haptics is the study of touching as nonverbal
communication. Handshakes, holding hands, kissing (cheek,
lips, hand), back slap, high five, shoulder pat, brushing arm,
e.t.c

7. Paralanguage
Paralanguage (sometimes called vocalics) is the study of
nonverbal cues of the voice. Various acoustic properties of
speech such as tone voice, pitch, loudness, inflection e.t.c
Advantage of non verbal
communication.
 You can communicate with someone who is hard of hearing of
deaf.
 You can communicate at place where you are supposed to
maintain silence.
 You can communicate something which you don't want others to
hear or listen to.
 You can communicate if you are far away from a person. The
person can see but not hear you.
 Non-verbal communication makes conversation short and brief.

Disadvantages
 You can not have long conversation.
 It varies culture to culture.
 Can not discuss the particulars of your message.
 Difficult to understand and requires a lot of repetitions.
 Can not be used as a public tool for communication.
 Less influential and can not be used everywhere.
What is this Posture?
 Welcome
 Come inside
What is this Posture?
 Determined
 Confident
 readiness
What is this Posture?
 Rejecting
What is this Posture?
 Excited
What is this Posture?
 Shy
So What Does This Mean?
 I can’t take
it
anymore!
 It hurts so

much!
 Pain
So What Does This Mean?

 Pensive
 Thinking

 Concentrati
ng
So What Does This Mean?
 Wow!
 Shocked

 Surprised

 Bad Hair

Day!
So What Does This Mean?
 Wanna
fight?
 Aggressive

 No flight

here just!
So What Does This Mean?

 Dejected
 Disappointe
d
So What Does This Mean?

 It’s not
fair!
 I want it!
So What Does This Mean?
 1: Oh really
must I be here?
Why do I have
to sit next to
her? I’ve got it!
 2: Worried. This
guy to my right
is weird.
 3: I Can’t leave
her alone. This
is important to
my future!
So What Does This Mean?
 This guy is
angry!
 Leave me

alone!
So What Does This Mean?
 Now just
stop that!
 Get out of

here!
 Defensive

 Opposition

al
So What Does This Mean?
 We girls do
have fun!
 We enjoy

each others’
company!
 Rapport

 Sociable
NONVERBAL INTERPRETATION
BEHAVIOR
Brisk, erect walk Confidence
Standing with hands on Readiness, aggression
hips
Sitting with legs Boredom
crossed, foot kicking
slightly
Sitting, legs apart Open, relaxed
Arms crossed on chest Defensiveness
Walking with hands in Dejection, unhappiness,
pockets, shoulders disappointment
hunched
NONVERBAL INTERPRETATION
BEHAVIOR
Hand to cheek Evaluation, thinking
Touching, slightly Rejection, doubt, lying
rubbing nose
Rubbing the eye Doubt, disbelief
Hands clasped behind Anger, frustration,
back apprehension
Locked ankles Apprehension, worry,
anxiety
Head resting in hand, Boredom
eyes downcast
Cultural difference in non verbal
communication
GESTURES –
Nodding Yes or No
 For Americans, up and down
means yes, side to side means no
 In Bulgaria, the nods are reversed
in meaning.
What means this?
 In France means “
I don’t believe
you”.
 But in Somalia
means “ I see
you” or “ look”.
What about this?
 Most of the world means
“O.K”
 In Iran means ”extremely
obscene” OR rude.
 In Nigeria “Good luck”.
 In Japan means “five”.
 In Turkey means “political
rightist party”
What about this?
 In Somalia means “
rude or dishonest
sign”.
 In some parts of
Europe means “
private signal to show
that something is
joke”.
What about this?
 commonly means
“everything is all right or
perfect”.
 In France means
“worthless”.
 Japan means “ money”.
 In German means “ rude”.
 In Malta, Greece and Brazil
means “obscene”
What about this?
 In Brazil means “Good
luck”.
 Russia means “you get
nothing from me”.
 Yugoslavia means “you
can’t have it”.
 Turkey, Tunisia &
Holland means
“obscene”.
What about this?
 In Somalia means
“greeting” especially
when there is a
distance between two
person.
 In China means
“thanks”.
What about this?
 Commonly means
“Pistol”
 In south china
means “7”
Thanks for your time