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Prepared by:-

Narayan Raj Poudel


Reeta K.C
Suraj pd. Simkhada
Bikash Rawal

The given case has visualized that knowledge
management is to foster collaborative practices; the
application of Knowledge Management should lead to
the implementation of a well-managed change,
program, responsive to the external environment.
The paper has focused to improve the understanding
and interrelationship of both the people and technical
aspects of knowledge management.
How can KM lead to the implementation of a well-
managed change program, responsive to the external
environment?
What are the key factors of KM?
How human issues can be considered as a key factor of
KM?
Why organizations use MeCTIP model?
What are the challenges in organizational change and
development?

Key factors for knowledge management
Macro environment
Organizational culture
People
technology
There are five factors that influence the adoption of KM
within the organization.
Me- macro environment
C- culture
T- technology
I-information
P- people

Small-medium sized organizations or large corporations are
more focused on incorporating knowledge management.
The smaller organizations need to focus on face to face
knowledge share and globalization. So do limited and other
public limited companies.
The majority of the organizations are looking to KM as a
business improvement initiative and a way to sustain or
increase market share.
KM either emphasizes on the need for customer focus or it
needs to gain competitive edge through innovation.
Senior management posts are considered to be the most
knowledgeable persons in the organizations.
Knowledge Management is affected by the key factors
like external environment, organizational culture,
people and technological advancement
Furthermore reliability was measured, both graphical
and statistical applications were used and result of
regression analysis was tested under t-test and was
further supported by F test then outcome was
concluded to be true that the values awarded to KM was
accurate.
Regression analysis was performed to ascertain if any
relationships exist between KM and internal
organizational factors, namely organization climate
and technical infrastructure.
Regression analysis was conducted to ascertain if an
indirect contribution is made to KM by external
factors like organizational climate, internal technical
climate, organization size, market stage and type of
respondent.
Hence the result showed that the macro-
environmental factors tend to influence KM in an
indirect manner, so this relationship is not strong.

Though external factors are beyond control, the organizations can
optimize its internal factors like technical, informational and
personal elements.
Organizations could initiate for change using knowledge oriented
approach which could benefit KM for business improvement and
sustainability.
Establish a successful KM environment understanding its
importance in detail.
Organizations should not focus technology as the key driver for
KM implementation and development as it provides short term
benefits only.
Organizations should adopt a culturally led change program for
KM to override cultural barriers and shift cultural attitudes.
To achieve successful KM, managers in organization should focus
on combined approach for KM adoption on climate and
technology.

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