HedEx Lite V200R001 Training Material (For Enterprise)

HUAWEI TECHNOLOGIES Co., Ltd.
www.huawei.com
HUAWEI Confidential
Introduction to HedEx
Lite

Huawei Technologies Co., Ltd.
January 2014
HUAWEI TECHNOLOGIES CO., LTD. HUAWEI Confidential Page 2
Contents
HedEx Lite Overview
What Is HedEx Lite
Features
What's New in HedEx Lite V200R001C50
Glossary
Getting Started with HedEx Lite
Functions of HedEx Lite
Problem Handling
For details, see the HedEx Lite User Guide.
What is HedEx Lite?
The HedEx Lite is the lightweight single-user software edition of the HedEx.
HedEx Lite, the single-user software edition of HUAWEI Electronic
Documentation Explorer (HedEx), HedEx Lite eases documentation browse and
search, and supports online product documentation upgrades. Service
engineers can use HedEx Lite to easily obtain the latest Huawei product
documentation.
Features
HedEx Lite has the following features:
Occupies disk space of only 5 MB and small memory space.
Does not need to be installed (if the software package is compressed, decompress it).
Huawei custom hdx format documentation package and local multi-format document
management,allowing users to browse documents of different products and different versions in
a centralized manner.
Provides powerful search functions, allowing users to quickly find desired information.
Supports automatic library upgrade, allowing users to obtain the latest Huawei product
documentation in a timely manner.
Supports automatic software upgrade, allowing users to obtain the latest version of HedEx Lite
in a timely manner.
Support online and Huawei Technologies support site document is an extension of Huawei
Technical Support Website

What's New in HedEx Lite V200R001C50
Currently, the latest version of HedEx Lite is V200R001C50.
Feature Description
Optimized Features Improves the HedEx Lite startup speed.
Advertisement and
promotion
Synchronizes pop-up advertisements from support.huawei.com to HedEx Lite.
AnswerHouse Provides an FAQ on Huawei documents.
Glossary
HedEx Lite
A tool used to browse, search, and upgrade Huawei product documentation. HedEx is
pronounced as [`hediks] and is the acronym of Huawei Electronic Documentation Explorer.
HedEx Lite is the single-user edition of HedEx and uses small disk space and memory space.
Product documentation
Documents delivered to customers along with Huawei products. Product documentation
includes solution description, system description, product description, installation manuals,
and reference manuals. Product documentation provides guidance for understanding,
operating, and maintaining Huawei products.
hdx file
The specific format of Huawei electronic documents. The file name extension is .hdx. An .hdx
file can be opened only in HedEx Lite.
library
An .hdx file.
basic library
An independent library that can be directly uploaded to HedEx Lite.
extend library
A library used as a supplement to a basic library.
Contents
HedEx Lite Overview
Obtaining HedEx Lite and Libraries
Operating Environment
Starting HedEx Lite
Viewing and Uploading Libraries
HedEx Lite Tray Icon
WebUI
Problem Handling
How to Obtain an Account
1. Access the Huawei support-e
website to apply for an account with
the rights of a common user.
2. Upgrade a common user account
to an equipment customer account if
necessary.
Obtaining HedEx Lite and Libraries
From a documentation CD-ROM shipped with a product:
The documentation CD-ROM includes the HedEx Lite software and libraries.
Using other methods:
Use the Online Query function of HedEx Lite.
Log in to http://support.huawei.com/enterprise / /enterprise / and download
HedEx Lite on the home page. Decompress the installation package and run
Startup.exe. For details about how to search for desired .hdx documents at the
Support Website, click the link in the following figure.
Contact local Huawei technical support personnel.

Operating Environment
Software
Hardware Other Requirements
Operating System Browser
Microsoft Windows
2003
Microsoft Windows XP
Professional
Microsoft Windows
Vista Home Basic,
Ultimate, Business,
and Enterprise
Microsoft Windows 7
Microsoft Internet Explorer

6.0

7.0

8.0 (recommended)

9.0 (recommended)

10.0(recommended)
Mozilla Firefox 23.0

(recommended)
Google Chrome 28.0

(recommended)
Apple Safari 5.1.7

(recommended)
Memory: 512 MB
or above
CPU: 1.8 GHz or
above
Available disk
space: 2 GB or
above
HedEx Lite may provide
PDF, Word, Excel, and
PPT documents.
Therefore, you need to
install the
following software:
Adobe Reader 6.0 or
later
Microsoft Office 2003 or
later
If the CPU of 3.0 GHz and memory of 1.5 GB are configured, HedEx Lite can support libraries with
the maximum size of 10 GB.
Starting the HedEx Lite
If you have saved the HedEx Lite on your computer, go to its save path and double-click .
If you are running the documentation CD-ROM, perform the following operations:
Click Run to start
the HedEx Lite.
Copy libraries
from the CD-
ROM to the
same local path
as HedEx Lite.
Copy both
libraries and
HedEx Lite to
your computer.
Click Run to start
the HedEx Lite.
Viewing and Uploading Libraries
If you have obtained libraries, click Library Management on the Admin page and upload libraries.
If the HedEx Lite does not contain the library that you require, you can access
http://support.huawei.com/enterprise / /enterprise / to obtain the library and then upload it to HedEx Lite.
If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts
automatically for you to view the library. This library, however, is not uploaded to HedEx Lite. Therefore,
this library is not displayed on the Home page after you restart HedEx Lite.
Open a library. You can go to
the previous or next topic and
view the sequence number (for
example, 306) of the current
topic in the library.

Click the link to learn
about how to upload
libraries.
HedEx Lite Tray Icon
If you start the HedEx Lite, you will find a HedEx Lite tray
icon in the notification area. Right-click the HedEx
Lite tray icon to perform basic settings.
Right-click the HedEx Lite tray
icon and choose About from
the shortcut menu. The About
HedEx Lite page is displayed, as
shown in the following figure.
Change the default
save path to libraries.
Query the HedEx Lite
version that is in use.
You can add a
maximum of 10 library
paths.
WebUI Home Page
Help and Contact Us
1. After you start the HedEx Lite, the HedEx Lite home page is displayed.
2. Libraries with yellow
icons are newly uploaded.
3. Click a library to browse it.
4. Click here to view library
details.
5. This icon indicates that a new
version of a documentation library is
available. You can click this icon to
upgrade the documentation library.
One-Click Login to the
Support or Support-E
Website Account
Contents
HedEx Lite Overview
Advanced Search
Automatic Library Upgrade
Creating Remarks
Providing Feedback
Creating Favorites
Library Management
Printing Documentation by Page or Node
Automatic HedEx Lite Upgrade
Problem Handling
Tip: Play slides in view show mode so that you can click the links in the slides.
Managing Documentation Advanced Search
Specify a search scope.
Set search
criteria.
Managing Documentation Narrowing Your
Search
As shown in the following figure, search results are sorted by three categories and
then further classified based on scenarios.
Note: In practice, the search categories for a library is associated with the search
design of the library.
Categories
Scenarios
You can narrow your search by using the
following methods:
Search within results
Keyword combination
Search syntax
Search filtering
Use HedEx Lite in Chinese to search for both Chinese and English libraries.
Use HedEx Lite in English to search for only English libraries.
Search Mode Search
Expression
Exact search "A B"
Boolean logic
search
A AND B;
A OR B
Wildcard search A*; A?
Fuzzy search A~
Enhanced Search Functions(1)
A:You can select a document
type during search to narrow
down the search scope and
improve the exactness.

B: Recommendations are added in
search results.
C: Explanations of terms and abbreviations
are added in search results
Enhanced Search Functions(2)
E: Within a document, keyword
association makes search results more
exact.
D: Search results are simplified and the
same title of results are combined,
which makes it easier to browse and
find the desired search result.
Managing Documentation Automatic Library
Upgrade: Upgrade Methods
Note:
The follow requirements must be met:
You have required permission to access the Support Website.
You have a Support Website user account or a user account with higher permission.
You can use the
documentation upgrade
function only after login.
1. You need to
configure upgrade
parameters first.
Managing Documentation Automatic
Library Upgrade: Automatic Detection
If you have saved HedEx Lite and libraries on your computer, HedEx Lite automatically
checks for library upgrade:
If only libraries are upgraded, HedEx Lite notifies customers and Huawei engineers of
the upgrade of local libraries.
The HedEx Lite automatically detects for new libraries
available at http://support.huawei.com/enterprise at a
two-day interval. If there are libraries to be upgraded, a
message is displayed in the taskbar tray. If you click on
the message, the message will not be displayed the
next two days. If you do not click on the message, the
message will be displayed once you start the HedEx
Lite again. The HedEx Lite will not detect for new
libraries the next two days irrespective of whether you
click on the message.
Library Upgrade: Manual Detection
On the Upgrade Library tab page, click
Upgrade libraries to check whether library
upgrade is needed.
If you have saved HedEx Lite and libraries on your computer, HedEx Lite
automatically checks for library upgrade:
Assume that the libraries of Quidway S9300 V100R002C00_05 exist in HedEx Lite. If new versions
of libraries are released at http://support.huawei.com/enterprise / , the list of upgrade tasks is
displayed below after you click Upgrade libraries.
Library Upgrade: Online Query
The Obtaining the HedEx Lite Software and
Libraries page is displayed.
The Viewing and uploading
Libraries page is displayed.
Enter a correct product name. When you enter the first letter of a
product name, the HedEx Lite automatically displays all related
product names for your reference.
Library Upgrade: Rollback
Rollback succeeded.
After a library is upgraded, if you find that the target version is not the required one,
choose Upgrade Library > Upgrade Log and click the left arrow icon as shown in the
following figure to roll back to the source version.
Managing Documentation Creating Remarks
When viewing a library, you can create a remark as required.
1. Click Add Remark to
open the Remarks page.
The icon is
displayed if
there are
remarks.
Click the icon
to locate the
row where a
remark is
created.
Managing Documentation Managing Remarks
3. Click Export to export
remarks to an Excel file.
2. Click Import to import
the remarks that are
exported from the HedEx
Lite.
4. Modify or delete a
remark.
1. Query remarks
by author, title,
date, or content.
Tip: The import and export functions are used for data backup, data migration, and batch feedback.
5. Click a remark to locate the
specific library content.
Connect with Author
You can provide
feedback on each
topic in an .hdx file.
When you click Email
Feedback, your local
email client will be
invoked automatically.
You can send your
feedback to the default
email address
support@huawei.com.
Enter your feedback and
click Submit. You can go
to My Support to view
replies.
You can provide feedback if
you have any doubts,
suggestions, or requirements.
Currently viewing feedback about
documents on the Huawei support -E
website by one click is not supported.
You can view feedback only on the
document page.
Managing Documentation Creating Favorites
When viewing a library, you can create a favorite for the page that you are interested in.
On the Favorites page, you can view all favorites.
If a favorite title is unavailable, the related library does not exist and therefore cannot
be opened.
Click a favorite to view
specific document
content.
Click Add Favorite to open
the Favorites page.
Managing Documentation Managing Libraries
On the Library Management page, you can:
Create folders to
display libraries
in a hierarchy.
Choose
whether to
display a
library on the
Home page.
Upload a library. To upload multiple libraries at a time, click Add
More and then click Browse to add more libraries.
You can click this button to add non-HDX documents in local folders to the
HedEx Lite, and search for non-HDX documents in local folders in the same
way as it searches for HDX documents. Supported non-HDX documents
include PDF, HTML, Word, Excel, PPT, TXT, and ZIP documents.
Clear HDX documentation
packages of earlier versions.
Managing Documentation Clearing Documentation
Packages of Earlier Versions in a One-Click Manner

A) Navigation path: hyperlink under Admin and Upgrade Library
B) FunctionsClear HDX documentation packages of earlier versions.

2. Click Delete to
delete a selected
package.
List of local packages of
latest versions
List of local packages of
earlier versions
1. Select the
package which you
want to delete .
Managing Documentation Managing Local
Documentation
Click Load Local Folder to manage documents in PDF, HTML, Word,
Excel, PPT, TXT, and ZIP formats in this folder.
Click here to check the path of loading the
local document. The HedEx Lite can search
for both HDX documents and local
documents.
Managing Documentation Saving Pages
You can use the page saving function provided by Internet Explorer to save one or
more pages.
Tip: Only HTML pages can be saved.
Click Save
Page.
Select a save
path.
1
2
Select a node.
3
Advertisement and Promotion
The advertisement and promotion function is added. Pop-up advertisements
released by support.huawei.com are synchronized to HedEx Lite clients.
Enable advertisement and promotion in HedEx Settings determines whether to
receive pop-up advertisements from support.huawei.com.

Notes:
If a user starts and logs in to the HedEx Lite, the user views pop-up advertisements released
to login users.
The What's New in HedEx Lite
V200R001C50 page is displayed.
Managing Desktop Applications Documentation
Click here to add
a shortcut.
Click here to switch a
user account.
Click here to
change a
desktop theme.
Click here to view
the document
feedback and
replies.
The access to the
Huawei support-E
website

A platform that consolidates
document improvements,
highlights, and latest
information development
capabilities

Click here to access
FAQs on Huawei
documents.
Click here to
enter the
Enterprise Tool
Store.
The What's New in HedEx Lite
V200R001C50 page is displayed.
Automatic Upgrade
The HedEx Lite automatically accesses http://support.huawei.com/enterprise /
/enterprise / to check for its latest version every seven days after its first start. If a
new version is detected, a message is displayed prompting you to download and
upgrade the HedEx Lite.
Alternatively, you can check for a new version of the HedEx Lite by using the
HedEx Lite icon on the taskbar.
Notes:
To upgrade the HedEx Lite, you must have an equipment customer account or a user with
higher permission.
During the HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the
earlier HedEx Lite moves to HedEx Lite of the latest version.
Contents
HedEx Lite Overview
Problem Handling
Problem Handling
(1) When customers encounter any problem in the use of HedEx Lite, the customers
can contact Huawei frontline engineers for technical support or call the Huawei
Customer Service Hotline or compress the log folder under the HedEx Lite path and
send it to e.support@huawei.com.
(2) When customers or Huawei frontline engineers encounter any problem in the use
of HedEx Lite, they can submit the problems in the iCare based on the product.
(3) When the second-level engineers cannot solve a HedEx Lite problem, the problem
is submitted to the third-level engineers, that is, the HedEx Lite coordinator of the
corresponding product line for solution, or you can also contact the coordinator of the
Information Tools Department directly for help.

Note:
HedEx Lite is an attribute of documentation, pay attention to the following points when
submitting problems in the iCare:
Select Document in Root Cause, and enter HedEx Lite information in Work Note.
When the HedEx Lite applies to multiple products, select the product that the
submitter is responsible for.
Thank you
www.huawei.com

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