Liz Claiborne Woolrich Glen Oaks Lebanon Apparel Val DOr Whisper Knits Brooks Brothers Tropical Sportswear Fruit of the Loom S&S Distribution Virginia Apparel Red Well Dayton Hudson QA Vertical Threads Kellwood Company Ackermans Ltd. Se Nike Nantucket Industries Private Label Concepts Federated Merchandise Levi Strauss Garan Edison Brothers Context Group Tanner Cuddle Time Chic by HIS Eagles Eye Claudel Lingerie Starter Corp Kikomo Goldman Sachs Kmart Aztec Trading Charles Gilbert Assoc GIDC UNITE WL Gore & Assoc Van Huesen Patagonia Danube Knitwear Capital- Mercury Shirt Lord Olords Inc Nat Inst Fashion Tech Limited Dist Services Wolverine Worldwide Cajah Mountain Hosiery Bain & Co. HED 460 Sourcing Simulator Licenses Texas A&M University University of Missouri. Colorado State University Western Kentucky University Texas Christian University Murray State University Michigan State University University of Kentucky Oregon State University University of Nebraska Southern Illinois University Indiana State University Iowa State University UNC Chapel Hill UNC Greensboro Kansas State University Se West Virginia University Cornell University Baylor University University of Hawaii Texas Tech University Kent State University Middle TN State University Stephens College California State University University of Rhode Island Sam Houston University Ohio State University Southwest Texas State University U of Massachusetts N Illinois University U of California - Irvine HED 460 Sourcing Simulator Licenses Auburn University Ball State University Clemson App. Res. Delta State University Oklahoma State U. East Carolina U Tampere University North Carolina State U Integrated Consulting Stonefield Josephson Prime Tanning Co Bayer Clothing Group May Merchandising Logistics Training Intl Exterior Wood, Inc. Firmin House Glen Oaks Industries Se American Identity Andersen Consulting Adexa Burlington Industries Cone Mills Dillards DuPont Nylon EDS Galey & Lord Glen Raven Mills Hologix Inc IBM Milliken & Co. Russell-Cross Creek Sara Lee Casualwear VF Corp Wellman Inc. Bios Group Burlington Chemical Co CFT Consulting PricewaterhouseCoopers T-MNA Inc. Timberland NHK International Twin Star Intl Nordstrom Bergdorf Goodman LL Bean Wal-Mart Lands End The Gap Wigwam Mills JBA International Bradley Perspectives HED 460 Efficient Consumer Response Efficient replenishment Systems, EDI Fewer stockouts Efficient promotion Promotions based on consumer demand Lean inventory to support promotions HED 460 Efficient Consumer Response Efficient assortment Turnover Profit Enhances brand and retailer perceptions Efficient product introduction Pull strategy for new products Based on unmet needs HED 460 Category Management Technique used by retailers Product is sub-divided into categories that Reflect purchasing behavior of target customers Are managed as separate business units Supermarkets and mass merchandisers HED 460 Categories as SBUs Department is too broad and less strategic 150-300 categories vs. 15-20 departments Product/brand is too narrow to approach strategically 15-20,000 skus in a store and 16,000 new products/year HED 460 Category Management Integration of Buying and Merchandising responsibilities Management of price, shelf space, merchandising assortment strategy, promo efforts, replenishment Affects manuf. sales and marketing Team approach between channel members HED 460
Category Plans Jointly developed by retailers and suppliers Define strategies and financial objectives GM Sales/cu ft. HED 460
Buying/Merchandising Decisions Responsibilities must be integrated Inventory allocation Space allocation/analysis Customer demand HED 460 Category Management Goal - Retailer Optimize each part of the store Allocate space that maximizes Gross Margin/unit of space Goal Supplier To become the lead supplier or channel captain for that category HED 460 Benefits Increased category sales (5-15%) Increased category margins Assists in creating optimal assortments Reduction of SKUs in most cases For Mfct., move from trade allowances (push) to trade promotions (pull)
HED 460 Manco example Merchandising of tape products was difficult Different buyers bought tape Solution = tape center Later mailing center Prevented other vendors access 19 SKUs to up to 32 feet in office superstores HED 460 Direct Profit Profitability (DPP) Profit associated with each category Per unit Gross Margin minus all variable costs Procurement Distribution Sales HED 460 Defining Categories Consider end uses (frozen, chilled, deli fresh) Consider substitutablity (fresh/frozen) Consider complimentary purchase decisions (pasta + sauce) Base decision on how customer buys Same real estate HED 460 HED 460 Dairy category Displayed by brand name Customers shop by type (low fat, full fat, no fat, fruit) Then individual flavors HED 460 Ready to eat meals category Type Chinese, Italian, meat/two vegetables Cooking method oven, micro, stove Low calorie or regular HED 460 Defining Categories What products should be included? Beer Category- decisions Shelf beer and cold beer part of total Shelf beer = 1 category and cooler = 2nd Sub category of beer/wine/alcohol Beer as a solution (picnic, party, meal) HED 460 Roles/Implied Strategies Destination Traffic building Turf protecting Transaction building Excitement creation Cash generating Image creator
HED 460 Pasta Category Strategy Examples Traffic builder Std. Packs of dried spaghetti Transaction builder Parmesan, fresh herbs, pasta sauces Cash generator Lge. economy packs of dried pasta Image creator Filled pastas: ravioli, tortellini. Excitement creator Fresh, less well-known: stelline. HED 460 Roles/Implied Strategies Routine/ preferred
Transaction building Profit generating Turf protection
HED 460 Tactics Traffic building Aggressive pricing on loyalty products/low margins Media on frequently purchased items Prominent space HED 460 Case Study - Toothpaste Results Previous Current % Diff. Sales 12.3m 12.64m 2.8% Gross Profit 1.66m 1.52m (8.4%) GP Margin 13.5% 12% (11%) Turns 12.2 14.5 19% Days supply 30 25.2 (16%) GMROI 1.9 1.98 4.2% HED 460 Leading Manufacturers CM P & G Kraft General Mills UnileverRalston PurinaPillsbury QuakerKelloggsCoke HED 460 Leading Retailers CM HEB Safeway Wal-mart Ahold Kroger Wegmans