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B ranch Infrastructure
O ptim ization
Agenda & Objectives 1.

Today’s IT Challenges
 To help you understand
how Branch
 Optimization can help
you address the key
Optimization challenges facing your
branch office
infrastructure .
Branch Infrastructure

Optimization 2.
To identify which of
 Overview the three branch
scenarios is best
 Alternative Solutions for your
organization :
 Selection Distributed
Next Steps
 Hybrid
More Pressure Than Ever on IT
Budgets Technology Regulatory
Change Compliance

Competition Security
Cost Maintenance Keep Business
Reduction Up & Running
… with limited
resources for
advancing capability
Customer End-User
Connection Productivity

Business Results
& New Value
Core Infrastructure Optimization
Basic Standardized Rationalized Dynamic
Uncoordinated, Managed IT Managed and Fully automated
manual infrastructure with consolidated IT management,
infrastructure limited automation infrastructure with dynamic resource
maximum usage, business
automation linked SLA’s

Identity and Access Management

Desktop , Device , and Server Management

Security and Networking

Data Protection and Recovery

IT & Security Processes

Cost Center Efficient Cost Center Business Enabler Strategic Asset

Benefits of Infrastructure
Control costs Improve security and availability Increase agility
Greater Improve security and ensure Improve IT’s
automation availability and data ability to
helps drive protection respond to and
down enable business
maintenance changes
The Branch Office Challenge

Branch Capability High Cost

Customer Service Management Complexity
Employee Productivity Support Costs
Application Security

Branch Infrastructure Optimization

Control Costs
Improve Security & Availability
Increase Agility

Enabling Technologies
Savings from Branch Infrastructure
Remote Desktop
Management Support Costs Reduced 80%

Branch Infrastructure IT
Support Costs Reduced 15.6%

Hardware and Software

Costs Per Site Reduced $67,957

Bandwidth Costs
Per Site Reduced $8,014

Productivity Boosted 2.1%

Source: IDC white paper “Addressing Operational Efficiencies in Branch Offices,” May 2006, Jean S Bozman, et. al. and IDC white paper “Optimizing
Infrastructure: The Relationship Between IT Labor Costs and Best Practices for Managing the Windows Desktop,” October 2006, Al Gillen, et. al.
Branch Office IT Scenarios

Data Center

VPN , Network Access Protection , Identity and Access

WAN Optimization , Web Caching


Most services All services delivered
located in the from remote data
branch office centers
+ Highly resilient Segregation of + Ease of deployment
+ High performance services to run locally + Simplicity
- Costs and remotely
- Performance
- Complexity + Ease of deployment
- Single point of
+ Simplicity failure
+ Performance
+ Resiliency
Distributed Local Branch Server(s)
Topology & Hardware:

 Local branch server or servers provide LOB

applications and basic services (file/print,
authentication, DNS, etc)
Applications & Data:

 Key Applications can operate independently

based on local data stores and talk to
central locations intermittently
People & Productivity:

 High requirement for local IT support

 Rich, responsive end user services
Recent Trends :
Centralized remote management
Virtualized local servers
Distributed Branch Infrastructure
 Decision Drivers:
 Branch must operate when WAN connection down
 E.g. Retail, Health Care
 Slow or unreliable connections to Data Center
 E.g. isolated remote locations
 End users require rich services and high responsiveness

M a cq u a rie G ro u p L td
Provides retail banking, investment advice, loans, and other financial services.
More than 12,000 employees spread across more than 80 offices worldwide.
Became an early adopter of Windows Server® 2008.

Expects Windows Server 2008 will

help enhance security at branch locations
simplify tasks associated with maintaining a highly dispersed corporate IT system
improve the availability of data
streamline the incorporation of acquired companies into the corporate network
Key Considerations for Distributed
Best Challeng Guidance
Practices e
Centralize branch Key challenge in this scenario is lowering
infrastructure IT costs and providing effective support.
management Requires systems monitoring and automated
maintenance tools.

Automate central With islands of data in the branches, backup

backup and recovery becomes very important.
Automated solutions ensure consistency and

Establish Security considerations are extensive because

comprehensive, servers, end points and transmission must be
integrated security secured.

Integrate remote Multiple services with relatively light loads

hardware create an opportunity for savings through
infrastructure server virtualization - reduce hardware, space
and management.
Centralized Server-Less Offices
Topology & Hardware:

 Fast, reliable WAN connections

 No local server (just WAN connectivity via
Applications & Data:

 Application and basic services supplied centrally

 Basic Services (File/Print, Authentication, DNS,
 LOB Application Data resides in central Data
People & Productivity:

 Recent
No needTrends :
for server support in the Branch
WAN Optimization and hybrid appliances
 End users can experience long latency for basic
Centralized Branch Infrastructure
 Decision Drivers:
 Requires fast, reliable WAN connection
 “Acceptable” latency for application responsiveness
 Relatively few end users in the branch

L io n N a th a n
Lion Nathan is a producer and distributor of beer and liquor.
Employs about 3,200 people in Australia and New Zealand.
Operates 10 major branch sites—breweries that have at least 40 employees each.

Deployed Windows Server® 2008 Enterprise to take advantage of new and enhanced
Terminal Services features.

“Licensing and support costs will be reduced because Windows Server 2008 provides a
more centralized and streamlined way of managing remote clients and the applications
that they access over the network. For example, we expect to see more efficient and
cost-effective deployment of Microsoft Office 2007 as it is rolled out to employees in
the coming year. This will also help us to streamline the process of adding more
terminals at remote offices when needed.”
Key Considerations for Centralized
Best Challeng Guidance
Practices e
Centralize branch Only requirement is to keep the branch “on the
infrastructure network” and maintain clients. Remote
management configuration and management of clients offers
potential for savings and improved

Automate central With little data stored in the branch this

backup becomes a data center issue. Any data stored
on clients requires data backup and recovery

Establish Security is very important in this scenario

comprehensive, and focuses on secure transmission and end
integrated security points.

Integrate remote Data Center optimization is important for

hardware centralized services but less of a branch
infrastructure concern.

Hybrid Server or Appliance
Topology & Hardware:

 Server or appliance delivers basic services locally

Applications & Data:

 Centralized applications may have a local cached copy

People & Productivity:

 Basic services run at LAN speed boosting productivity

 Minimal need for server support in the branch

Recent Trends :

Hybrid Branch Infrastructure
 Decision Drivers:
 Efficient basic services: File/Print, DNS, Authentication…
 E.g. Central provision of print services slow and wasteful
Cost savings from reduced branch IT support and lower server

hardware requirement

L a fa rg e N o rth A m e rica
Large supplier of construction materials in the United States and Canada.
Over 1,000 locations from trailers at project sites to production facilities.
Needed to reduce security risks and increase centralized administration.

Became an early adopter of Windows Server® 2008 Enterprise.

Lafarge anticipates that using the enhanced features of Windows Server 2008
Reduce security risks at branch offices
Improve the efficiency of centralized server administration
save at least U.S.$400,000 in hardware, maintenance, and licensing fees over
the next 3
Key Considerations for Hybrid
Best Challeng Guidance
Practices e
Centralize branch Centralized and Appliance based services have
infrastructure relatively low need for local IT support.

Centralized and Appliance based services

Automate central have relatively low need for centralized
backup backup.
Local client backup can be facilitated by
branch server / appliance.

Establish Security is very important in this scenario

comprehensive, and focuses on secure transmission and end
integrated security points.

Integrate remote Branch virtualization will become more common

hardware to enable more services and application
infrastructure isolation.

Microsoft is Your Technology
Unified and Comprehensive

 Covers functions needed to optimize your

infrastructure: operating systems, virtualization,
management, security, identity and access
 Spans the breadth of your infrastructure: desktop,
server, mobile devices, application platform, and

Interoperable by Design

 Our products have always worked well together

 Compliant with industry standards by design

Trusted and Familiar

 Reduces IT Support and end user training costs

 Maximizes productivity
Summary: Finding The Right Solution
Distributed Centralized Hybrid

All IT services Local basic services

Most IT services
Description delivered from a Centralized LOB
delivered locally
central data center applications

capability when Operations
connection Fully operational suspended Partial functionality

Available Local services not

bandwidth? Low/intermittent Big steady pipes dependant on

Importance of
end-user High Lower High
performance? (connection latency)

Next Steps
Identify the scenarios that are most relevant to your
organization/project: Distributed, Centralized, or Hybrid

Work with your Microsoft representative to learn more

about your target Branch Infrastructure scenario(s)

Ask your Microsoft service provider about implementation,

Proof of Concept offers and required products

Review the materials for Branch Infrastructure

Optimization www.microsoft.com/branchoffice