Presentation

skills
Expectations
1.
2.
3.
The right attitude
Why am I a trainer? / Why do I want to be?
When Im working as a trainer, what is my favorite
role and why?
How is this favorite role linked to my personal
values?
In my organisation, what are the values that we
transmit in our training?
What are the values that I transmit?
What do I think about being a trainer?
Am I afraid of being a trainer? What specifically am
I afraid of?
What importance do I place on people attending
training?
What are my expectations of trainees who attend
a course I am teaching?
Will I accept a trainees view if it is different from my
own, or will I always try to be in control?

Will I be judgemental of trainees whose values,
beliefs, attitudes and fears differ from mine?
How much do I want to influence, control or
dominate trainees?
Are there some kinds of people that I probably
could not train?
How would I feel about a trainee who is talking
while I am speaking?
How would I feel about a trainee who keeps falling
asleep?
How would I feel about a trainee who is very
outspoken and challenges my material?
How do you feel now?

Attitudes as facilitator

Stay relaxed and calm;
Be open and honest;
Be a good listener; observe, record, observe,
record;
Do not panic when the group in silent; wait
patiently for them to think about what they want to
say;
Do not interrupt people;
Do not make judgements of peoples or humiliate
anyone;
Do not let arguments dominate the discussion;
Be aware of language barriers;
Use visual aids and body language to help
overcome language barriers;

Make it as interactive as possible - involve and
engage participants.
Use humor if natural for you, and smile;
Choose words, stories, numbers, and cases that
capture interest (use real examples to illustrate your
points);
Address concerns, questions, issues as raised by
participants, while sticking to the main messages
you want to get across
Have eye contact, stand up and move around,
speak slowly, use your voice (intonation);