asset managers and wealth managers? Paul Das Founder and Managing Director ProFundCom Email Marketing specialist in finance Clients are only Asset Managers, Wealth Managers and Hedge Funds 10 years experience SEC and FCA compliant ISO 9001 and SAS 90 certified
Remember
Compliance and controls are always you and your firm's responsibility. Your firm must have appropriate processes and controls in place. You can't delegate the responsibility for compliance to another party, but you can get help to ensure your controls are appropriate.
Legalities around email marketing or distance marketing Hedge Funds and Asset Managers - AIFMD Hedge Funds, Asset Managers and Wealth Managers - FCA and SEC Hedge Funds, Asset Managers and Wealth Managers ISO 9001 Private Banks and Wealth Managers Social Media regulations Recorded Webinar here
Compliance Processes and Infrastructure The following processes and infrastructure must be in place Data Retention Archiving SAS90 and ISO9001 Infrastructure Document Security Identity management
Data Retention SEC and FCA regulations where records of electronic communications are stored for at least seven years The types of business include receiving and executing client orders, negotiating, agreeing and arranging transactions across the equity, bond, financial commodity and derivatives markets as well as offers of services and products to prospects or existing investors. "Electronic communications" subject to the new retention requirements include faxes, e-mails and instant messaging.
Data is always protected with 256-bit ASE encryption technology. Files are securely stored at geographically diverse data centers in accordance with SOX standards. Data may be restored swiftly and accurately, along with any needed audit information. Data retention can be set for the specific length of time as mandated by SOX. Archiving All emails that have been sent out from the system stored in a special write-once table, where it remains locked for the SEC regulatory period of seven years. These transaction can be queried directly via an interface to provide immediate regulatory bodies access.
What is Email Marketing according to AIFMD A direct or indirect electronic communication of an offering or placement by a fund manager of a fund it manages to investors based in the EU A direct or indirect offering or placement Does not include news about a fund Does not include fund performance information Does not include commentary about a fund but be careful in the narrative Does include links from an email, tweet or blog posting that go to a website offerings or placement information Who can be targeted with offers and placements Professional Investors as defined by MIFID Available at the link below http://www.fsa.gov.uk/pubs/other/mifid_classification.pdf
Professional clients are considered to possess the experience, knowledge and expertise to make their own investment decisions and assess the risks inherent in their decisions. MiFID recognises certain persons as having these qualifications and automatically classifies them as professional clients. Who cannot be targeted offers and placements Directly or Indirectly you cannot target Retail Investors Professional investors that sit outside MIFID Ultra High Net Worths High Net Worths Well informed investors Sophisticated investors Ego investors
FCA - The distance marketing rules Always be transparent in everything you do
A firm must be able to provide a clear and auditable trail of type of investor and the fact that they have agreed or opted-in to receiving information and that they understand the risks. This needs to be part of the KYC process.
A firm must ensure that the distance marketing information, the commercial purpose of which must be made clear, is provided in a clear and comprehensible manner in any way appropriate to the means of distance communication used, with due regard to the audience.
A firm must not enforce, or seek to enforce, any obligations under a distance contract against a consumer, in the event of an unsolicited supply of services, the absence of reply not constituting consent.
A firm must communicate to the consumer all the contractual terms and conditions and the information referred to in the distance marketing disclosure on a durable medium available and accessible to the consumer in good time before the consumer is bound by any distance contract or offer. How to protect yourselves Your mailing lists are at the minimum clearly split into Professional Investors and non-professional investors. Provide the ability to have a double opt-in. Have a process in place to validate existing contacts and non-existing contacts as professional investors or not. Compliant email delivery Unsubscribe Disclaimer examples available on request Email archived in a compliant manner
Strategies to market your fund within the law Provide thought leadership in communications Provide industry insight and trends Provide news worthy element about your strategy Provide factual information about funds Provide webinar and event to engage with potential investors Do not provide an immediate, or direct or indirect call to action Use deep analytics to track readership with Professional Investors Who has started reading your communications What has suddenly started reading after being inactive Who are the most avid readers Remember
Compliance and controls are always you and your firm's responsibility. Your firm must have appropriate processes and controls in place. Get help to ensure your controls are appropriate.
Thank You Email questions to Paul.Das@ProFundCom.net or Call on +44 (0) 7725 988956