GOOD MORNING

Presented by: Rofikul islam

Sabnam ferdous
Md. Ali
Sumaiya sultana

Commerce and ecommerce

Brief History about Ecommerce

1970s: Electronic Funds Transfer (EFT)
Used by the banking industry to exchange account

information over secured networks

Late 1970s and early 1980s: Electronic Data Interchange (EDI)
for e-commerce within companies
Used by businesses to transmit data from one business to
another
1990s: the World Wide Web on the Internet provides easy-touse technology for information publishing and dissemination
Cheaper to do business (economies of scale)
Enable diverse business activities (economies of scope)
3/9/01
EMTM 553

E-Commerce

A modern business methodology ...

to cut costs while improving the
quality of goods and services and
increasing the speed of service
delivery in the presence of internet
via WWW sites.

Scope of e-commerce

Objectives of e- commerce
1. Development of business relationship
2. Better customer service
3. And Getting more customer

Operations of B2C transaction

Visiting the virtual mall.
Customer registration.

Customer buys the product.

Merchant processes the order.
Credit card processing.

Operation management.
Shipment & delivery.
Receiving the product.
After sells service.

Elements of E-commerce
There are four types of Ecommerce,

listed below
B2B (Business 2 business)
B2C (Business 2 customer)
C2B(Customer 2 business)

C2C(Customer2 customer)

B2B and B2C models e-commerce

Evolution
of B2B e-commerce
Since the early stage to the ultra

modern age, the bless of science and

technology, E C has covered three
stages for needy people
1st stage
2nd stage

Modern or 3rd stage.

Distribution path offline

product
A key issuis

Online distribution path

PRODUCER

RETAILER
flipkart.com
amazon.com
snapdeal.com

CUSTOMER

Changing dimension of Ecommerce

M-commerce

E-tendering

continuation
EFT
E-Banking

Predictions for the Future

In B2C and B2B, traditional Fortune 500

companies will play growing and dominant role

Number of successful pure online companies will

decline and most successful e-commerce firms

will adopt mixed clicks and bricks strategies
By the 2012 ,12 million employment.
Even in the non- metro cities.
Safer online payment system.

Copyright 2004 Pearson Education, Inc.

Slide
1-16

Statistics on E-commerce

continuation

Features responsible for

attraction of Ecommerce
General features:
1. Inter connectedness
2. Simplicity
3. Virtual
4. Cost

Unique features:
1. EMI OPPORTUNITY

CONT
2. Cash on delivery
3. Time saving with no labor

4.Free shipping
5.Return policy.ss

Negative points
Security and safeties
Access and connectivity
Defective products
Location.