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LOBBY AHOTEL
OPERATIONS
IT IS THE FIRST IMPERESSION OF THE HOTEL &
Material specifications
FLOOR
CEILING
Carpet
Porcelain tile
Paint on gypsum
Acoustic ceiling tile (30 percent maximum)
Special finish /Decorative ceilinge.
Lobby ceilings must be a minimum of 120/3.7 m high.
Marble/Granite
Natural stone
Wood- tongue and groove
WALL
TABLES
Wall covering
Paint
Wood panels special approval
required
Porcelain tile
Natural stone
RECEPTION
Location of the reception should be such that it is easily identifiable
from the entrance. The approach to the reception should be obstacle
free.
The reception should be designed, so as to accommodate both
standing
and sitting guests. This can be achieved by providing a seated section
that is minimally 1500mm wide x 760mm high x 700mm deep with a
750mm high knee recess. The standing section should range from
950mm to 1100mm in height.
A minimum clear floor area of 1200mm depth and 1800 mm width is
required in front of any reception desk or counter (with a provision of
500mm deep knee recess) to enable sufficient manoeuvering space for
wheelchair users. If there is no knee recess provided, then the
minimum manoeuvering space required is 1400mm deep and
2200mm wide.
The face of the receptionist should be evenly lit. The surface of the
reception counter should be non-reflective.
There should be a hearing enhancement system such as a loop
induction unit, the availability of which is clearly indicated with a
symbol at the reception.
B. The porte cochere must be designed to provide space for four parked cars, two deep and two across, with enough space
remaining for motorists to drive under and exit the car without exposure to the elements. The size of the porte cochere may
be required to be increased on larger hotels as directed by Hilton Worldwide.
C. Porte cochere clearance height must be a minimum of 13'-0/4.0 m.
D. Covered pedestrian access to the porte cochere from the hotel entrance must be 10'-0"/3.00 m minimum width and clear of
obstructions.
E. The area under the porte cochere must be a decorative non-slip surface paving, such as brick, stone, tile pavers or color
stamp concrete is required under the porte cochere. Hand troweled, scored or floated concrete or asphalt is not allowed.
Decorative paving in driving areas must be sealed and cleanable.
F. Porte cochere support columns and other features at the building entry that could be damaged by car doors, luggage carts,
etc. must be finished with a high-quality, hard durable material.
G. Entrance drive paving must be flush with the sidewalk at hotel entrance to facilitate the movement of luggage carts and for
easy access into the hotel.
H. Provide a convenient area at the primary entrance for taxicab queuing and provide a taxi notification system at urban
properties.
Lobby
A. The lobby area is required to be a minimum of 1,500 ft2/139 m2 or 6 ft2/0.56 m2 per guestroom, whichever is greater,
excluding registration area, Lobby Bar and corridors accessing the guest elevators/lifts. Lobby must have direct visual
connection to Food & Beverage elements.
Vestibule
A vestibule is required at the entrance to the lobby. Automatic doors must be provided via a revolving
door or sliding doors. Bi-fold doors are not allowed.
Revolving doors must be a minimum 11-0/3.35 m diameter.
When automatic sliding doors are provided, vestibules must be a minimum of 12-0/3.7 m deep.
When automatic revolving doors are provided, single 42/1.07 m doors in a vestibule configuration
must be provided directly adjacent to the revolving door. The vestibule must be a minimum 80/2.50 m deep where both doors are manually operated and swing in the same direction (outward).
It must be a minimum 10-0/3.0 m deep where both doors are manually operated and swing 180
degrees.