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DEVELOPMENT
What Is Training?
The act of increasing the knowledge and skill of
an employee for doing a particular job.
Current Jobs
Development
Future Jobs
Education
Development
Overall
Why Training?
Benefits of Training and Development
1.
2.
3.
Organizational Analysis
(a) Organizational goals and objectives
(b) Manpower requirements
(c) Skills availability
Task Analysis
1.
2.
3.
Person Analysis
Focuses on who in the organization needs to be
trained and what kind of training should be
provided.
Training Methods
Every training method has its strong and minus points.
Choice of training method depends on its ability to meet
training objectives.
INDUCTION TRAINING
Induction is the process of receiving and
welcoming employees when they first join the
company and giving them the basic information
they need to settle down quickly and happily
and start work.
Commonly referred to as orientation programs.
OBJECTIVES OF
INDUCTION
1.
2.
3.
4.
5.
6.
7.
Quick adjustment
Favorable attitude
Reduce employee turnover
Increasing commitment
Understand organizational norms
Develop relationships
Other information
8.
On-the-job Training
Vestibule Training
Apprentice Training
Programmed Instruction (PI)
Computer-Assisted Instruction (CAI)
Team Training
Advantages
(1) Easily organized.
(2) Realistic.
(3) Economical
(4) Increases worker motivation
(5) Speeds up adjustment.
Drawbacks
(1) The supervisor - a very good employee but a bad teacher.
(2) Additional responsibility for supervisor
(3) Anxiety to master the job quickly might lead to learning wrong
short cuts.
(4) Breakages and wastages cost is very high.
(5) Mistakes may lead to serious injuries.
(6) Slows down production.
Advantages
(1) Trainee convenience.
(2) Learning at individuals own pace.
(3) No problem of impatience as with human teachers.
Team Training
co-operation
and
In team training:
1. Team performs a task that requires interaction and
coordination.
2. Feedback is given.
3. Repetitive trials increase awareness.
4. Helps to sort out problems that hinder the efficient
functioning of the team.
Advantage
1. Possible to train a large number of trainees at the same time.
2. Economical in nature.
3. Very good method to introduce a new subject.
Disadvantages
1. No active participation.
2. Not very effective for skill acquisition.
Case-study Method
Trainees come face to face with business situations similar to
the ones they are likely to handle in the future.
Trainees learn to diagnose business problems, understand the
critical factors in business and to take decisions with regard to
its effects on the organization as a whole.
Role-playing
Trainees act out a particular role.
Primary objective is to teach empathy.
Understand other people appreciate their difficulties
and looking at problems from their view-point.
Useful for training in interviewing, counseling, selling
etc.
Advantage
Active participation.
Business Games
Imitates the complex organizational situation.
Useful to develop problem-solving and decision-making
skills.
Drawback
(1) Participants know that it is a game and hence behave
differently.
(2) Take unnatural risks.
Sensitivity Training
Disadvantage
Can prove to be traumatic for some individuals.
Wilderness Training
Coaching
A superior guides and instructs a junior manager.
Trains the junior in the knowledge and skills
required to do the job.
Superior serves as a coach who helps the trainee
grow and improve their performance on a day-today basis.
The coach sets challenging goals for the trainee,
informs him what is to be done and evaluates the
trainees progress toward the goal.
Coaching
Advantages
No problem of transfer from theory to practice.
Training of this form tends to be individualized.
This method involves close interaction between the
trainee and his boss.
Disadvantages
1. The superior may be a good manager but not a good
teacher.
2. The trainee learns the customary practices and
managerial styles followed in the organization.
3. The coach may not have sufficient time to guide the
trainee leading to neglect of the trainee.
1.
2.
3.
Job Rotations
Involves shifting (rotating) trainee from job to job
within the organization.
Exposes and acquaints the trainees to different
jobs and departments within the organization.
Frequently used with fresh college graduates.
Trainees gain knowledge about the overall
functioning of an organization.
Job Rotations
5.
Advantages
Specialist to generalist
Reduces boredom and monotony
Equality and respect
Helps the organization when others employees are on leave or absent or when
they quit.
Optimization
1.
2.
3.
4.
5.
6.
7.
8.
Disadvantages
Disruption of work
Higher costs
Insecurity
Half knowledge
Disrupts personal life
Demotivating
Assumes that all individuals are equally suited for all jobs.
Employees are often reluctant to rotate or move out of jobs.
1.
2.
3.
4.
(1)
(2)
(3)
(4)
SEXUAL HARASSMENT
TRAINING
Unwelcome sexual advances, requests for sexual
favors, and other verbal or physical conduct of a
sexual nature when submission to or rejection of
this conduct explicitly or implicitly affects an
individuals
employment,
unreasonably
interferes
with
an
individuals
work
performance, or creates an intimidating, hostile,
or offensive work environment.
1.
2.
3.
4.
1.
2.
3.
Focuses on:
Sensitivity to other peoples values and preferences.
Awareness of broad cultural differences in the degree
to which physical contact between people is regarded
as acceptable.
Informing employees that people differ in degree with
regard to verbal statements that are considered
offensive and inappropriate.
MENTORING
1.
2.
Protg phase
3.
Breakup phase
4.
Lasting-friendship phase
EVALUATION OF TRAINING
1.
2.
3.
4.
VALIDITY OF TRAINING
1.
2.
Transfer validity
3.
Intraorganizational validity
4.
Interorganizational validity
THANK YOU