BARRIERS TO

COMMUNICATION

Introduction
Communication

is the process of transferring knowledge,

ideas, information and thoughts from one person to
another or a group of people.

Though

we live in the Information Age, communication

barriers always exist.

What is a barrier?

Barrier is something that obstructs or blocks.

What is barrier in communication?

Barriers to communication are the hindrances or
difficulties involved in the process of communication
which distort the message from being properly
understood by the receiver.

Common Barriers To Communication

Physical barriers
Psychological barriers
Semantic barriers
Personal barriers
Organizational barriers
Cultural barriers
Ethical barriers

Physical Barriers

Noise

Any sound that

prevents a person from
being heard.

Time & Distance

Receiver has no
time to listen
Too much
distance between
the sender and
receiver.

Psychological Barriers

Emotions
Play an important role on how we perceive a message.
The same message can be interpreted in a different way
when we are angry or when we are in a calm and
composed mood.

Lack of Self Confidence

When there is distrust due to fear, suspicion, dishonesty
between the sender and receiver of communication, the
sender will lack confidence in conveying the message.

Psychological Barriers

Selective
Perception

We all perceive only the

part of message which is
of our interest based on
our past experiences and
background.

Laziness
Authorities/managers
sometimes assume that a
message has already been
spread and hence will not
pass the message
formally.

What To Do

Consider the cultural make up of the intended

audience.

Seek to understand the differences.

Frame the message in such a way that it

conveys what you mean and also takes those
differences into account.

Semantic/Language Barriers

SEMANTIC/LANGUAGE BARRIERS

Lack of common language

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Two persons cannot communicate

properly unless they have a common
language.

Variance in expression or colloquialism is

common even among those who speak the
same language.

Semantic/Language
Barriers

Poor vocabulary

If a person fumbles or
cannot use right word at the
right time, his/her messages
cannot be received
correctly.

Poor grammar,
punctuations

Essential in framing
correct sentences without
distorting the message

Use of jargons

Avoid technical words and

metaphors as far as possible.

What To Do

Minimize the use of slang and idioms when

delivering the message

Keep the language simple and free from

jargons and metaphors.

Make clarity and simplicity the goal over

showcasing linguistic ability.

Personal Barriers

Personal Attitude
When the person who delivers
the message is not comfortable
with the message, he/she
cannot deliver it properly.

Lack of Confidence in
Subordinates

If there is no good relationship

between managers and
subordinates, subordinates will
not communicate effectively.

Message Overload

If too many messages are going

on in the mind, one cannot
communicate information to
others properly.

Few Other Personal Barriers

Level of interpersonal trust between people

Stereotypes and prejudice
Egos
Poor listening skills
Tendency to evaluate or judge a senders message
Inability to listen with understanding

ORGANIZATIONAL
BARRIERS

Wrong Choice of
Medium

Can choose from oral,

written, visual
communication

Status
Relationships

Messages will not be reported

properly if subordinates are
scared of the managers

Lengthy Process
If the hierarchy is too long,
any communication (upward
or downward) will take a long
time to reach persons.

Cultural Barriers
Cultures

provide people with ways

of thinking--ways of seeing,
hearing, and interpreting the
world. Thus the same words can
mean different things to people
from different cultures, even
when they talk the "same"
language.

Many

factors make up what we refer

to as culture, but mainly the
cultural difference is about attitudes
and beliefs that come from our
personal environment and experience.

Two

people could get the same

message but interpret it in two
entirely different ways because
their cultures and language
difference.

Ethical Barriers

Barriers to ethical
behaviour in business
organizations are:
moral silence - failing
to speak up about issues
that are known to be
wrong
moral deafness - failing
to hear or attend to
moral concerns raised by
others
moral blindness failing
to recognize the moral
implications of actions

Overcoming the Barriers

Take the receiver more seriously

Think more clearly about the message
Deliver messages skillfully
Focus on the receiver
Use multiple channels and encoding
Secure appropriate feedback

Thank you
A Presentation by :
Priyanka kathait (98)
Shitij arora (109)
Joy noor
Indu dhull
Rohit lamba
Vivek tiwari