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TCS -- global company -- 28,000 software

engineers from 32 countries
Sources right at the college level
Partners in education
Sponsored projects at MIT, Harvard, the Kellogg
School, and institutions in Japan, Australia, China
and Singapore
WIPRO Handling of job-hoppers
Exit interviews
Voluntary re-induction offer

 HSBC saved Rs 50 LPA by adopting a single useful

suggestion made by an employee
Gujarat Narmada Fertiliser received 5,000
suggestions over five years, with savings of Rs 65
lakh per annum
TCS encourages employees to go on a sabbatical
and work for NGOs

On the contrary
Harassment on the rise
Employees being shown pink slips

The Management Process

Planning

Controlling

Organizing

Leading
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Staffing

 The utilization of individuals

achieve organizational objectives

to

The policies and practices involved in

carrying out the people or human
resource aspects of a management
position,
including
recruiting,
screening, training, rewarding, and
appraising.

Human Resource Management

at Work
Acquisition

Training

Fairness

Health and
Safety

Labor Relations

Human
Resource
Management
(HRM)

Appraisal

Compensating

Refers to the task of

measuring the cause and
effect relationship of various
HR programs and policies on
the bottom line of the
organization
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HCM

HRM
Similar to
companies

all

Responsibility of
centralized
or
decentralized
department

Customized
to
each companys
requirement
Job of everyone,
employees
to
executives
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Personnel Aspects of a Managers Job

Conducting job analyses
Planning workforce needs and recruiting job candidates
Selecting job candidates
Orienting and training new employees
Managing wages and salaries
Providing incentives and benefits
Appraising performance
Communicating
Training and developing managers
Building employee commitment

Personnel Mistakes
Hire the wrong person for the job
Experience high turnover
Have your people not doing their best
Waste time with useless interviews
Lawsuits
Have your company cited by labor inspectors for unsafe
practices
Feeling of organization being unfair
Allow a lack of training
Commit any unfair labor practices

Basic HR Concepts
The bottom line of managing:
Getting results
HR creates value by engaging in activities
that produce the employee behaviors that
the company needs to achieve
its strategic goals.

Line and Staff Aspects of HRM

Line manager
A manager who is authorized to direct the
work of subordinates and is responsible
for accomplishing the organizations tasks.
Staff manager
A manager who assists and advises line
managers.

Line Managers HRM Responsibilities

1. Placing the right person on the right job

2. Starting new employees in the organization (orientation)
3. Training employees for jobs that are new to them
4. Improving the job performance of each person
5. Cooperation and developing smooth working relationships
6. Interpreting the firms policies and procedures
7. Controlling labor costs
8. Developing the abilities of each person
9. Creating and maintaining department morale
10. Protecting employees health and physical condition

Human Resource Managers Duties

Coordinative
Function

Line Function
Line Authority
Implied Authority

Functional Authority

Functions of
HR Managers

Staff Functions
Staff Authority
Innovator
Employee Advocacy

Human Resource Specialties

Recruiters
Employment/
Industrial
Relations
Specialist

Training
Specialists

Human
Resource
Specialties

Human
Resource
Development
Specialists

Job Analysts

Compensation
Managers

Employee
Welfare Officers

HR Organization Chart for a Large Organization

HR Organizational Chart (Small Company)

The Changing Environment of

Human Resource Management
Globalization Trends

Changes and Trends

in Human Resource
Management

Technological Trends

Trends in the Nature of Work

Workforce Demographic Trends

Globalization and Competition Trends

Globalization tendency of firms to extend their sales,
ownership, and / or manufacturing to new markets
abroad

Sales expansion
Cut labour costs
Forming partnerships
Benefits v/s threats - lower prices & higher quality; job
offshoring

 Deregulations
Technological Trends
Computerized railway reservation system
GPS for BRTS
PDAs for employees

Trends in the nature of work

The Changing Environment of Human

Resource Management
Workforce and demographic trends
India is and will remain (for sometime) one of
the youngest countries in the world
Poor employability of workforce
Changing work values
Aging workforce
Nontraditional workers job sharing /
contingent employees / part-time employees

Economic Trends

Important trends in HRM

The new HR Managers
Focus on Big picture issues
Find new ways to provide transactional services
New proficiencies broader business knowledge

HRM in India
Strategic HRM
High-performance work systems

Key HR Trends in Indian in 2014

Improving career experience
Acquiring specialization through
mobility and with the help of mentoring

Building a global mindset

Focus on value creation, innovation and
intellectual capital
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Key HR Trends in Indian in 2014

Viewing talent strategically
Predictive tools for hiring and fitment
Focus on human capital analytics like
revenue and compensation

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Key HR Trends in Indian in 2014

SMAC and gamification
Social media, Mobile, Analytics and
Cloud (SMAC)
Younger, tech-savvy, networked
workforce wishes to see flexible,
dynamic and tech-friendly HR
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