RESERVATION BY

TELEPHONE

BY :
CANDRA RESMI
NATALISA

Reservation In Hotel
Waiter Hotel
: Hotel Cempaka , can we help?
Rita
: I'm Rita, I'd like to reserve a room for
Sunday
Waiter
Hotel : We have less two classes are
economy class
and luxury class,
you want to order what
class?
Rita
: We chose economy class
Waiter Hotel
: For how many people?
Rita
: For two people
Waiter Hotel
: Well, we will prepare it, please
Confirm us two days before
your coming, thank you
Rita
: Thank you

Confirmation
Waiter Hotel
: Hotel Cempaka can we help?
Rita
: Rita yesterday I Tuesday I
booked
two rooms for the economy and Sunday I
confirm
that I will come tomorrow morning
Waiter Hotel
: Please wait a minute we will check

Hotel reservations in the name of

Rita we
have prepared
Rita : Thank you

SUNDAY
Waiter Hotel
: Welcome to Hotel
Cempaka
what can I help you?
Rita
: I'm Rita yesterday I booked a
room for today
Waiter Hotel
: the room is already
prepared,
please relax and enjoy
your time.
Rita
: Thank you

Complain
Rita : Good afternoon can help me?
Waiter Hotel : What can we help you?
Rita : I was 9 and no occupant of my
room lights of
Waiter Hotel : apologize for our mistake
and
we'll fix it, no longer can we
help?
Rita : No thanks

Reservation In Restaurant
Waiter
: Delicious restaurant can we help?
Ana : I'm Ana, I would like a table for Sunday
Waite
r
: for how many people?
Ana : for 10 people
Waitrer : Well we will prepare, please do
Confirm two days before the use of the
Ana : Well thank you

Confirmation
Waiter : delicious restaurant can we
help?
Ana : I'm Ana, yesterday I had booked a
table for Sunday
Waiter : On behalf of Ana we have
prepared
Ana : Thank you

SUNDAY
Waiter :
help?
Ana
:
reserve
Waiter :
safely
Ana
:

delicious restaurant can we

I am Ana yesterday I already
a table for 10 people
orders on the table No. 2 Ana
enjoy the dishes we provide
Thank you

Complain
Ana
Waiter
Waiter
pool?
Waiter
your
Ana

: Can you help me?

: Sure what can we help you?
: Can I get a table next to the
: Of course we will prepare
order table
: Thank you,,,

Reservation In Train
Tickets Waiter
: Good morning to book
tickets can
we help?
Via : I Via I'd like to reserve tickets Jakarta
jogja majors transform and economy
class
Tickets Waiter
: For what day of departure?
Via : on Saturday
Tickets Waiter
: For how many people?
Via : one person
Tickets Waiter
: Please Confirm tiketb
before
departure
Via : Thank you

Confirmation
Via
: Via yesterday I booked
my
ticket to Jakarta jogja
Tickets Waiter : please wait a moment
we will check with Via
purpose we
have
prepared jogja Jakarta
with
no 3
Via
: Thank you

Complain
Via
: No. 3 has been
occupied
by
someone else can I
occupy another place?
Tickets Waiter : apologize for our
mistake, we
will replace
it and
you get no 3
Via
: Thank you

Modal Auxiliary (WOULD)

Modal would memiliki arti yang sama
dengan modal will, modal ini merupakan
bentuk ke-2 dari will. Tidak hanya itu,
modal would jga memiliki fungsi yang
sama dengan modal will, namun
pembedanya jika modal would memliki
arti yang lebih lembut dan sopan serta
dapat digunakan dalam text yang
memakai language feature bentuk Verb 2.

Digunakan untuk
menyatakan:
1. Bentuk lampau dari Will yang berarti
"akan".
Contoh:
- She knows that it would be pleasant in Jambi.
2. Suatu permohonan/permintaan dengan
sopan.
Contoh:
- Would you help me, please?
- Would you mind singing a song for me?

3. Jika digabung dengan kata LIKE

menunjukkan hasrat atau keinginan
Contoh:
- I would like to eat.
- Would you like to have lunch in the
restaurant?
4. Digabung dengan kata "rather"
menunjukkan arti Lebih suka (prefer).
Contoh:
- I would rather be a doctor than a president.
- I would rather have stayed home than

Conditional Sentence
Type 2
Type ke dua disebut present unreal
condition (keadaan yang tidak sesuai
kenyataan saat ini). Type ini
digunakan untuk mengandaikan
sesuatu yang bertentangan atau tidak
sesuai dengan keadaan sekarang.
Kata if diartikan seandainya atau jika
saja.

Rumus:

IF + S + VERB (PAST),
S + VERB
(PAST)
Atau
IF + S + VERB (PAST), S +
WOULD + VERB

Example :
a. If it were a holiday, we could go. (faktanya: it is
not a holiday, and we cannot go).
b. I could fly if I were a bird. (faktanya: i am not a
bird, so i cannot fly).
c. I would buy a car if I were rich. (faktanya: i am
not rich).
d. I would marry her if she loved me. (faktanya:
she doesnt love me).
e. If I were a president, I would go around the
world. (faktanya: I am not a president).
f. I would be so happy if she became my
girlfriend. (faktanya: she is not my girlfriend).

Fact :
a) I dont give you money because
Im not
rich.
b) I dont buy a new car because I
dont have much money.
c) She doesnt go to foreign country
because
she isnt a rich woman.
Note : Di dalam if clause kalau
menggunakan to be harus were
apapun subjectnya.

Conditonal Sentence type II

Main Clause

Past Future Tense +

If Clause

If + Simple Past
Tense

S + would + V
infinitive

If + S + VII

PRESENT OR FUTURE
TIME
If + Simple Past Tense ..., S +
(Would, Could, Might) + V1
If I had the time, I would go to the
beach with you this weekend.
(Kenyataannya aku tidak punya waktu
jadi tidak pergi ke pantai akhir pekan
ini)
If we brought much money, we could
buy those shoes now.
If he were my boss, I would obey him.

Atau
S + (Would, Could, Might) +
V1 .....If + Simple Past Tense.
Example :
They would be happy if they still
had mother.
I might stay at home if I didnt have
this work.

Conditional Sentence type

III
(Tidak mungkin terjadi / kenyataan
tidak terjadi di waktu mendatang atau
sekarang)

Type ke tiga disebut past unreal

condition (keadaan yang tidak nyata di
masa lampau). Type ke dua ini
digunakan untuk mengandaikan
sesuatu yang bertentangan atau tidak
sesuai dengan kenyataan di masa
lampau. Kata if juga diartikan jika saja
atau seandainya.

Rumus:
IF + S + HAD + VERB III, S +
HAD + VERB III

Atau
IF + S + HAD + VERB III, S +
WOULD + HAVE + VERB III

Example :
a. If I had studied hard, I would have passed
the exam. (faktanya: I failed the exam).
b. If I had known the truth, I would have
told you. (I didnt know the truth).
c. If the Dutch had not colonized us,
Indonesia would have been a reach country.
(faktanya: the Dutch colonized us).
d. If I had seen the movie, I would have told
you. (faktanya: I didnt see the movie).

Fact :
a) I didnt visit yiu because it
rained.
b) She didnt pass the test because
she didnt study hard.
c) We didnt go to the movie
because our car
got flat tires.

Conditional Sentence Type III

Main Clause

Perfect Future
Tense

S + would + have
+ VIII

+

+

If Clause
If + Past Perfect
Tense

+ If + S + had + VIII

PAST TIME
If + Past Perfect, ...... S +
(Would,Could, Might) + Have +
V3
If she had found the right buyer,
she might have sold the house.
(Kenyataanya dia tidak dapat
pembeli yang tepat, jadi dia tidak
menjual rumah itu.)
Atau

PAST TIME
S +(Would,Could, Might) + Have +
V3....If + Simple Past Tense
We would have arrived sooner if we hadnt
lost our way.
Atau
Had + S +V3..., S +(Would,Could, Might)
+ Have + V3
Had she found the right buyer, she would
have sold the sold.

IN JOB INTERVIEWS
Pada umumnya wawancara kerja ini
merupakan proses perekrutan tahap ke
tiga setelah proses sleksi Administrasi
atau surat lamaran dan berkas,
kemudian dilanjuti dengan psikotes,
dan setelah itu jika anda lulus akan
dilanjuti dengan proses wawancara
kerja atau interview.
Maka dibawah ini ada beberapa tips
Menjawab Pertanyaan Pada Tes
Wawwancara Kerja :

1. Tell Me About Your Self

Pertanyaan ini merupakan pertanyaan
yang paling populer pada tahap
wawancara kerja. Dalam hal ini Anda
harus dapat mendiskripsikan diri Anda
dengan singkat, baik dari sisi pribadi
maupun profesional. Ceritakan tentang
hal-hal yang telah Anda kerjakan,
berhubungan dengan pekerjaan yang
Anda lamar. Ceritakan dengan urutan
masa lalu sampai dengan saat ini. Dan
satu hal yang paling penting adalah jujur.

2. What experience do you have in

this field Sampaikan spesialisasi Anda
atau proyek yang pernah Anda kerjakan
yang berhubungan dengan pekerjaan yang
anda lamar.

3. What do you know about this

organization Merupakan salah satu
pertanyaan yang pewawancara pergunakan
untuk mengetahui sejauh mana Anda
mengenal perusahaan tempat Anda
melamar.

4. What experience do you have in

this field Sampaikan spesialisasi Anda
atau proyek yang pernah Anda kerjakan
yang berhubungan dengan pekerjaan
yang anda lamar.

5. What do you know about this

organization
Merupakan salah
satu pertanyaan yang pewawancara
pergunakan untuk mengetahui sejauh
mana Anda mengenal perusahaan
tempat Anda melamar.

6. Why do you want to work for

this organization
Pertanyaan ini
membutuhkan jawaban yang bersifat
mendalam bergantung seberapa jauh
Anda memahami perusahaan dan job
requirement yang ditawarkan.

7. Explain how you would be an

asset to this organization
Pertanyaan ini memberikan kesempatan
kepada Anda untuk menguraikan
kelebihan-kelebihan terkait dengan
pekerjaan yang Anda lamar

8. Why should we hire you

Sampaikan aset kelebihan Anda yang
disesuaikan dengan kebutuhan perusahaan.

9. Why do you want this position

Jelaskan spesifikasi kemampuan Anda sangat
sesuai dengan visi dan misi perusahaan.
Misalnya, apabila anda pernah bekerja pada
posisi sama di perusahaan sebelumnya,
sampaikan bahwa Anda sangat berkeinginan
meningkatkan kemampuan dan pengalaman
yang telah Anda miliki, sehingga nantinya
dapat memberikan kontribusi posisitf bagi
perusahaan tersebut.

10. What motivates you to do your

best on the job Pertanyaan ini sebenarnya

mengarah kepada diri pribadi dan karakter Anda,

namun contoh bagus dan sederhana dalam
menjawab pertanyaan ini adalah Challenge
[tantangan], Achievement [prestasi], dan
Recognition [pengakuan diri]. Ketiga jawaban
singkat di atas akan dapat mencerminkan bahwa
Anda seorang yang berdedikasi.

11. Do your skills match this job or

another job more closely
Yakinkan pada pewawancara bahwa Anda hanya
tertarik pada satu posisi jabatan

10. What motivates you to do

your best on the job.
Pertanyaan ini sebenarnya mengarah
kepada diri pribadi dan karakter Anda,
namun contoh bagus dan sederhana
dalam menjawab pertanyaan ini adalah
Challenge [tantangan], Achievement
[prestasi], dan Recognition [pengakuan
diri]. Ketiga jawaban singkat di atas
akan dapat mencerminkan bahwa Anda
seorang yang berdedikasi.

11. Do your skills match this

job or another job more
closely.
Yakinkan pada pewawancara
bahwa Anda hanya tertarik pada satu
posisi jabatan