WELCOME

TO OUR
PRESENTATION

Presentation On:

Human Resource Management

Practices on
Bangladesh Shilpa Bank

INTRODUCTION
Industries play a essential role in the economic
development of every country. This is why
Industrialization has been adopted as a vital instrument of
economic development in many developing countries as
well as developed countries. Realizing this, government of
Bangladesh has created a development financing
institutions named Bangladesh Shilpa Bank (BSB) on 31
December, 1972 under the presidential order no. 129 of
1972 with a view to providing long term & intermediate
term loan to the entrepreneurs for accelerating the
process of industrialization of the country by providing
financial assistance & equality support.

INSTITUTIONAL INFORMATION OF
BANGLADESH SHILPA BANK
Established- October 31, 1972
Head Office- Dhaka
Division- 5
Department- 21
Zonal Office- 3
Branch Office- 15
Personnel/Employees- 731
Capital Structure & Sources of Fund:
Authorized: Tk. 2000 Million
Paid-up: Tk. 2000 Million

Sources of Fund:
The sources of Bangladesh Shilpa Bank is:
i)
Government
ii) Bangladesh Bank
iii) Commercial Bank
iv) Local/Overseas Financial Institution
v)
Suppliers Credits
Ownership:
At least 51% of the authorized capital of BSB be
subscribed bey the Government & the remaining
49% be subscribed by Bangladeshi nationals or by
local or foreign Financial Institutions. 100 per cent
ownership of the Bank belongs to the Government.
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MANAGEMENT

The overall policy formulation & the general

direction of the Banks operation vest in a Board
of Directors appointed by Government. This
Board of Directors consists of 9 members
including the Chairman & the Managing
Director. Non-Government shareholders
subscribing to the capital of the Bank shall
eventually elect 4 directors from amongst
themselves. The Managing Director is the Chief
Executive Officer (CEO) of the Bank. The General
Managers assist the Managing Director in
conducting overall business of the bank

Functions of Bangladesh Shilpa Bank

BSB extends mainly long & medium term loan facilities in local &
foreign currencies to industrial projects in the private & public
sector. Besides the Bank also performs the following activities:
a)Provides working capital Loans to industrial Projects.
b)Provides equity support in the form of underwriting & bridge
finance to public limited Companies.
c) Issues guarantee on behalf of the borrowers for repayment loan.
d)Extends commercial banking services along with deposit
mobilization.
e)Purchase & sells of share/Securities for BSB & on behalf of its
customer as a member of Dhaka Stock Exchange Ltd. & Chittagong
Stock Exchange Ltd. for capita market development
f)Conduct Project promotional activities along with preparation of
various sub- sectoral study reports.

HRM Functions of Bangladesh

Shilpa Bank
The Main HRM functions of Bangladesh Shilpa Bank is:
i)
Recruitment
ii)
Selection
iii) Orientation Program
iv) Training & Development
v)
Performance Appraisal
vi) Promotion
vii) Transfer
viii) Communication
ix) Customer Satisfaction
x)
Compensation
xi) Servicing

Recruitment Process
Recruitment Policy:
1) At first, the department concerned fills up form &
stating how the vacancy has arisen & how it has to
be filled up.
2) Prepare a job fill for the position to be filled
up in consultation departmental manager
concerned.
3) Develop a man profile with the assistance of
the concerned manager of the department.
4) Developing a job & a man profile is essential
before HRM proceeds with the process of
Selection and interview.
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Recruitment Sources which is used by BSB:

i)
Advertisement in Media
ii)
Notice Board
iii) Educational Institutional Recommendation
iv) Professional Association
Principles:
v) Recruiting Qualified Personnel
vi) Not to be influenced by others
vii) Recommendation of Department &
Management
viii) Discipline wise.
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Selection Process
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For the purpose of selecting new employees, BSB would Examine:

1) The cognitive ability

2) Physical ability
3) Measure personality and interest
4) Work sample test
5) For vacancies at senior level, it is advisable not take written test.
6) BSB would mainly use structured or directive interview, job
related interview & board interview. Final decision will taken by
Managing Directors & Board of Directors.
7) After that HR managers calls selected candidates & offers for the
job.
8) If candidates accept offer, HR manager send for medical check up.
9) Then managers call the selected candidates.

O rientation Program
Bangladesh Shilpa Bank (BSB) has
formal orientation program for the
new employees. BSB arranges formal
orientation program after recruiting
new officer level employees, but it
has no orientation program for newly
appointed staff or lower level
workers. The immediate supervisor is
responsible for internalizing the
employees of the organization.
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Training & Development

The Main function of training program is:
1) To prepare & implement Annual
Training
Program.
2) To send officers to local training
institutions for improving professional
skills.
3) To organize seminar/ workshop/
symposium on key economic or
banking.
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Training Methods of Bangladesh Shilpa

Bank which is provided to Employees:
i) Classroom Lecturer
ii) Conference
iii) Workshop
iv) Seminar
v) Audio Visual Technique
vi) Computer based Training
Depending on the situation, training
department selects training methods
for training the employees.
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Performance Appraisal System

Performance appraisal is very essential to find out

the best performance & also performer & viceverse. Performance appraisal is a process of setting
work standards, assessing the employees actual
performance relative to those standards, &
providing feedback to the employees with an aim
of motivating that person to eliminate performance
deficiencies or to continue to perform above par.
BSB has formal performance appraisal system. It
prepares performance appraisal system for newly
appointed personnel quarterly for the probation
period.
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Promotion

Promotion Policy of BSB:

Promotion is a change within the
organization to a higher position that has
greater responsibilities and to acquire
more advance skills. Promotion system of
the BSB based on seniority and merit list.
In every three year BSB provide promotion
to the employees. Senior members of the
organization play mentoring role to guide
junior to build their career.
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Transfer
Transfer is the process of changing the

placement of the employees.

BSB has no any formal rules to transfer of the
employees. It follows govt. rules to transfer
the employees. At any time the BSB can
transfer any employees to any place or
department based on the needs.

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Communication
Two way communication principles are used in
the organization. Communication is transfer of
information one person to other person. It
uses following methods:
i) Notice board
ii) Staff briefing
iii) News paper (If it public affairs)

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Customer Satisfaction & Servicing

BSB strictly follows the government rules.
It allows long term & medium term loan to
the industrial sectors. To get loan from the
bank the customers face problems due to
the practical complexity. It takes long time
to appraise any loan proposal. As a result
customer satisfaction of the bank is not
moderate.

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Compensation
Compensation refers to all shorts financial &
nonfinancial benefit providing to the employees/workers
for their contribution. BSB follows government pay scale.
The working hours ofthe employees of the BSB are 8
hours in a day. Their working days are 5 in a week.
There are following methods & techniques to motivate
employees:
1) Wages or salary
2) Financial Inducement
3) Work Sharing
4) Promotion
5) Giving responsibilities
6) Autonomy & freedom
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Bangladesh Shilpa Bank also provides:

1) House rent Allowance
2) Conveyance Allowance
3) Medical Allowance
4) Entertainment Allowance
5) Recreation Allowance
6) Bonus
7) Telephone
8) Marriage Leave
9) Maternity Leave
10)A leave with Pay
11)A Sick Leave
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Labor Relation & Collective Bargaining

Labor relation is the relation between the general
workers & management or administration of the
organization. The workers generally build unions to
bargain with employers group. A union is an
organization of workers, acting collectively seeking to
promote & protect their mutual through their collective
bargaining.
Collective Bargaining Process of Bangladesh Shilpa
Bank:
1) Preparation for Negotiation
2) Negotiation
3) Contract Administration
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Problems of HRM in Bangladesh

Shilpa Bank

There are some problems of human Resource

Management (HRM) in Bangladesh Shilpa Bank. Such as:
Absence of Motivation
Lack of Team Spirit
Lack of workforce
Lack of Morality
Lack of Moral Teaching
Political Trade Union
No Fresh Worker

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CONCLUSION
In this modern area of globalization & privatization, the national
commercial organizations are still playing an important role in the
development of economic condition of Bangladesh. Though
Bangladesh needs huge industrialization to develop its weak
economic condition and acute unemployment problem, for
industrialization it needs infrastructure, communication facility,
available energy, government policy & effective manpower etc. So
all these things need capital & BSB is the name, which comes first
for this assistance from Bangladesh government. As Bangladesh is
one of the developing countries in the South East Asia with a
challenging economic condition & unemployment problem. So
huge capital investment is badly needed to enrich the economical
scenario as well as employment opportunities. BSB is playing a
vital role by investing huge amount in industrialization in our
country. For proper utilization of human resource, the bank should
overcome its limitation and follow the recommendation mentioned
earlier.
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That is all
About
Our
Presentatio
n.

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