Speaking skill

By DAWLE ABHIJEET

Occasions for formal oral Communication

Public Speech

Occasions for formal oral Communication

Fear of Public Speaking

In Spotlight
Unprepared
Inexperienced

Occasions for formal oral Communication

What is Public Speech

Public speaking skill may be defined as the art
of appearing in front of an audience, facing
the audience, presenting your speech and
making them understand what you want them
to understand within the limited time and
resources given to you.

Occasions for formal oral Communication

Occasions for formal oral Communication

Public Speaking Tips

Do your Homework or research a topic

Occasions for formal oral Communication

Public Speaking Tips

Organize ideas logically
Employ quotations, facts and statistics
Start strong and close stronger
Incorporate humor

Occasions for formal oral Communication

Public Speaking Tips

Analyze your audience- deliver the message

they want to hear

Occasions for formal oral Communication

Public Speaking Tips

Eye contact

Interact with audience

Occasions for formal oral Communication

Public Speaking Tips
Time Management
Do not repeat yourself
Show positive attitude
Seek and utilize feedback
Handle unexpected issues smoothly

ex. Power cut, projector is not working

Occasions for formal oral Communication

Public Speaking (Things you shouldnt

do)
Reading directly from notes
Turn back on audience
Hands in pockets

Occasions for formal oral Communication

Public Speaking (Things you shouldnt

do)
No um, ah, you know
No nervous gestures
Talking too fast or talking too quietly

Occasions for formal oral Communication

Public Speaking (Things you should do)

Eye Contact
Can glance at notes
Appropriate gestures
Rhetorical questions to involve audience

Occasions for formal oral

Communication
Presentation

Your top fears

35%
Heights

Financial Problems

10%
5%

Speaking to a group

Flying

15%
10%

Sickness

Death
10%

Deep Water

Insects & Bugs

5%
10%

General pointers to improve

speaking skills:
SPEAK
Be thoroughly aware of the subject.
Know the audience; tailor your speech to

meet their needs.

General pointerscontd.
Rehearse your speech well and time it.
Practice good articulation:

Make exaggerated use of articulators.

Pay attention to proper diction, pronunciation & stress.
Use voice modulation.

General pointerscontd
Show interest and enthusiasm.
Begin well & end well.
Understand that stage fright is common and

some what necessary.

Other aspects of Presentation

Speech Presentation-------Give importance to :
o
Appearance
o
Voice
o
Body language

aspects of Presentation
Speech Presentation Technical)
Visual Aids..
Present them smoothly- Do not Talk while visuals

are being read by audience

Use Storyboard Approach- Match visuals with

your text

Most common PowerPoint mistakes

1)Many people tend to put every
word they are going to say on
their powerPoint slides. Although
this eliminates the need to
memorize your talk , ultimately
this makes your slides crowded ,
wordy and boring. You will loose
your audiences attention before
you even reach the bottom of

Most common powerpoint

mistakes
Many people do not run spell cheeck before
their presentation-BIG MISTAK!!!
Nothing makes you look stupid than spelling
errors.

Bullet Pointing
Avoid
Excessive
Bullet-Pointing.
Only
Bullet
Key
Points.
Too
many
Bullet-Points
And
Your

Key messages
Will NOT
Stand out.
In fact,
The
Term
Bullet-point
Comes
From
People firing
Guns at
Annoying
Presenters.

Bad color schemes

Clashing background and funky colors can lead to:
Distraction
Confusion
Headache
sickness

1st
Qtr

2nd Qtr 3rd Qtr

4th Qtr

5th Qtr

6th Qtr

7th Qtr

8th Qtr

East

80

65

50

35

29

20

15

10

west

30.6

38.6

34.6

31.6

28

22

18

20

North

45.9

46.9

45

43.9

40

35

41

45

Your feeling after a successful

presentation!!!

Occasions for formal oral

Communication
Meeting

Every day
83 million people attend
11.5 million meetings

TYPES OF MEETING
Formal and Informal
Decision making Meeting
Executive Meeting
Consultation Meeting
Briefing Meeting
Negotiation Meeting
Group Discussion

PURPOSE OF A MEETING
Reach a common decisions/

agreement
Solve a problem
Exchange ideas / experiences
Inform, explain, present ideas
Give and get feedback on new ideas
Plan and prepare for action

PURPOSE OF A MEETING CONTD

Resolve differences
Clear misunderstandings
Generate enthusiasm
Seek co operation
Review and evaluate past

performances
Create a feeling of solidarity ( Unity)

ROLE OF CHAIRPERSON
Overall charge of the proceedings
Follow procedure
State the purpose
Restrict discussion to the issue
Maintain time
Speak no more than 20% of the time

ROLE OF CHAIRPERSON CONTD

Intervene in arguments / disputes
Arrange for proper recording
Deal with spot issues
Employ tact
Focus on those present
See to follow-up action

ROLE OF SECRETARY
Send notice on time
Organize the venue
Keep handouts etc. ready
Arrange for stationary
Test equipments
Take care of catering
Write minutes

ROLE OF PARTICIPANTS
Punctuality
Stick to the agenda
Contributing/ evaluating information
Raising questions
Listening attentively
Avoiding side discussions
Going along with the group

ROLE OF PARTICIPANTS CONTD

Not interrupting other speakers
Co-operating
Showing courtesy
Keeping an open mind
Talking to the point
Following rules
Participating actively

ADVANTAGES OF A
MEETING
Saves time
New information
Sense of participation
Democratic functioning
Bold/quick/joint decision-making
Prevention of mistakes
Idea development

DISADVANTAGES OF A
MEETING
Sometimes

time consuming
no decision taken
lack of seriousness
wasteful arguments
Expensive

NOTICE
Sent under proper authority
48 hours to 7 days notice
Name of the body/group to meet
Day, date, time and venue
Agenda and purpose
Sent to all expected to attend

AGENDA
Confirm the minutes of the previous

meeting
Items on the agenda
E.g.,- Appointment of sub-committee
to
- Proposal to open a branch
- Purchase of a generator etc.

MINUTES
Name of the body/ organization and

nature of meeting
Day, date, time and place of meeting
Name of the chairperson, secretary,
members present and absent
Attendees by invitation
Decisions/ resolutions
( The next meeting)

Occasions for formal oral

Communication
Group Discussion

Definition of Group
Discussion
Group Discussion is a modern method of

assessing students personality.

It is both a technique and an art and a

comprehensive tool to judge the

worthiness of the student and his
appropriateness for the job.

Group Discussion
The term suggests a discussion
among a group of persons.
The group will have 8 & 12 members
who will express their views freely,
frankly in a friendly manner, on a topic
of current issue.
Within a time limit of 20 to 30
minutes, the abilities of the members
of the group is measured.

Benefits in Group
discussion
Stimulation of thinking in a new way.
Expansion of knowledge
Understanding of your strength and

weakness.
Your true personality is revealed and
qualities of leadership take shape

Benefits of group discussion

provides chance to Expose
Language skills
Academic knowledge
Leadership skills
people handling skills
Team work
General knowledge.

Do`s in group discussion

Appropriate

to the issue .

Make original points & support them by

substantial reasoning .
Listen to the other participants actively & carefully.
Whatever you say must be with a logical flow, &

validate it with an example as far as possible.

Make only accurate statements.

Do`s in group discussion

Modulate the volume, pitch and tone.
Be considerate to the feelings of the others.
Try to get your turn.
Be an active and dynamic participant by

listening.
Talk with confidence and self-assurance.

Donts during group discussion

Being shy /nervous / keeping isolated

from G.D
Interrupting another participant before
his arguments are over
Speak in favour ; example:Establish
your position and stand by it stubbornly
Changed opinions
Dont make fun of any participant even
if his arguments are funny.

Don`ts during group discussion

Dont engage yourself in sub-group

conversation.
Dont repeat and use irrelevant materials.
Addressing yourself to the examiner.
Worrying about making some grammatical

mistakes, for your interest the matter you put

across are important.

Important points in group discussion

Be assertive: An assertive person is direct ,

honest careful about not hurting others selfrespect.

A patient listener: listening to another
person is one way of showing appreciation.
Right language : Words can make friends &
right words at the right time make the best
results.
Be analytical and fact-oriented : It is
necessary to make relevant points which
can be supported with facts and analyzed
logically.

Accept criticism

If any member of the group criticizes or disapproves a point, it is unwise to

get upset or react sharply.

In case the criticism is flimsy, the same can be pointed out politely.

Maximize participation ; one must try to contribute fully, vigorously &

steadily throughout the discussion.

Show leadership ability: A group discussion also evaluates your leadership

qualities.

Occasions for formal oral

Communication
Interview

How To Prepare For Job Interviews

Prepare yourself with effective interview

strategies before you actually go to an

organization and meet with the
interviewer. Increase your chances of
success by using these tips from the
experts.
Preparation is the key to success

How To Prepare For Job Interviews

FIND DETAILS ABOUT THE INTERVIEW

GET GOOD DIRECTIONS
RESEARCH THE ORGANIZATION
PREPARE YOUR INTERVIEW MATERIALS
DRESS IN A MANNER THAT SUITS THE JOB
PAY ATTENTION TO DETAILS IN YOUR

APPEARANCE
HAVE PLENTY OF TIME TO GET TO THE
INTERVIEW

So You Have An Interview Coming Up

GROOMING
Shower, Hair

shampooed
Clothes clean, neat,

appropriate for a job

interview
Shoes are cleaned and

shined

ATTITUDE
Be punctual, realistic,

relaxed, courteous,
enthusiastic
Show initiative
Smile, pleasant

greeting, firm
handshake

Competency-based Interviews
Company identifies key skills required for job
Designs questions to elicit evidence of skills
Emphasis on past behaviour as predictor of success
Teamwork: Describe a team project you worked on. What problems arose? How did
you deal with them?

Communication Skills: Describe situation when you had to persuade others to

support your view. Give an example of any reports youve written which illustrate your writing
skills

Interpersonal skills: What kinds of people do you find it difficult to work with?

How

do you handle those situations?

Taking Responsibility: Describe a time when you took responsibility to achieve a

challenging goal

Problem-solving:Tell about a time when you had several tasks to manage at one
time with conflicting deadlines.

Responding to
Competency Q
Q Give me an example of a problem you
encountered. How did you approach it. What
was the outcome?
STAR response
S: Describe the situation
T: Explain the task/problem that arose
A: What action did you take?
R: What was the result or outcome?
What did you learn from this experience?

Your Answers
Listen carefully, seek clarification
Illustrate answers with real examples and

evidence
Be positive constructive criticism
Keep answers specific
Take time to respond
Be alert to interviewers body language
Speak clearly, smile and show enthusiasm
Know what you want to say, and find the
opportunity

Qualities Employers Seek

Good all-round intelligence
Enthusiasm, commitment and motivation
Good communication skills
Team work ability
Ability to solve problems
Capacity to work hard
Initiative and self-reliance
Balanced personality

What creates a bad

impression
Poor personal appearance
Negative attitude evasive, using excuses
Lack of interest and enthusiasm
Lack of preparation
Poor knowledge of role
Failure to give concrete examples of skills
Over emphasis on money/rewards
Lack of career plan