ORGANISATION BEHAVIOR

Organisation Behavior
 We can define the term organization as two
or more individuals who are interacting with
each other within a deliberately structured set
up and working in an interdependent way to
achieve some common objective/s
Organisation Behavior

- A deliberate arrangement of people to

accomplish some specific purpose.
Common characteristic of the organization;
- Have distinct purpose
- Composed of people
-Have deliberate structure
Organisation Behavior
 What is Behaviour?
- It is the behavior of the people working in an
organization to achieve common goals or
objectives. Organisation comprises of people
with different attitudes, cultures, beliefs,
norms and values
Organisation Behaviour

 Organisation Behaviour is the study and

application of knowledge about how people –
as individuals and groups- act within the
organizations.
Organisation Behavior

 OB is concerned with the study of what

people do in the organisation,and how their
behavior affects the organization's
performance.
Organisation Behavior

 Organizational Behavior (OB) is the study and

application of knowledge about how people,
individuals, and groups act in organizations.
Organisation Behavior
 OB is,
- Study of human behavior
- The study is about the behavior in the
organization
- Knowledge about human behavior is used to
improve the effectiveness of the organization.
Organisation Behavior
 Scope of Organization Behavior

- Intra personal behaviors – Covers such

aspects like
personality,attitude,perceptions,motivation,job
satisfaction and stress management etc.
Organisation Behavior

 Inter personal behavior

- Includes group dynamics,intergroup
conflict,leadership etc..
Organisation Behavior

 Organization
- Formations,Structures,effectiveness etc..
Organisation Behavior
 Importance of OB
i) OB will help a manager understand the
basis of motivation and what he or she should
do to motivate to subordinates.
Organisation Behavior

ii)OB helps an individual understand himself

and others better.
Organisation Behavior
iii)OB is useful to maintain cordial industrial
relations.
Organisation Behavior
iv)OB helps us influence organisational events.
Most of us want to influence the environment
which we live.
- Employee needs to know how to communicate
effectively,manage conflict, make better
decisions, how to be a effective team player
etc..
Organisation Behavior

V) OB is also useful in the field of marketing

Organisation Behavior

VI) OB helps to achieve effective management

in the organization.
Organisation Behavior
 Managing Diversity
- Refers to collective mixture of differences
and similarities in a given group.
Diversity has two dimensions
-Primary dimensions
-Secondary dimensions
Organisation Behavior
Diversity Awareness programmes
 Providing organization members with
accurate information on diversity.
 Uncovering personal biases and stereotypes
 Developing and atmosphere in which people
feel free to share their differing perspectives
and points of view.
 Improving understanding of others who are
different from oneself.
Organisation Behavior
 Changing Demographics of workforce
- Challenge of Dual Career.
- Growing number of employees who are
young
- Increasing number of working mothers.
Organisation Behavior
 Changed Employee Expectation
Organisation Behavior
 Globalization
- Global assignments
- The employeee has to manage a local
workforce which is challenging.
- Cultural adaptation
- Health and safety issues.
Organisation Behavior
 Technological transformation
- increased mechanization of the workplace
- Problems of IT employees and employees
of BPOs and call centres.
- Youngsters typically work by night and sleep
by day.Thier health is at stake,social life is
disrupted, culture is westernised.Human side
of them has been taken away by blazing
lights, high security buildings.etc…
Organisation Behavior
 Work –life imbalance
Organization Behavior
 Promoting Ethical Behavior
- Unethical practices.
- Dishonesty.
- Bribery.
- Employee Privacy issues.
- Sexual harassment.
Organisation Behavior
 Contributing Disciplines to the OB field
- Psychology
- Psychology is a science that seeks to
measure, explain and sometimes change the
behavior of human beings.
- Counseling psychologists, industrial and
organizational psychologists contributed a lot
to the field of OB
 Social Psychology
- blends concepts from both psychology and
sociology- generally considered as a branch
of psychology.
- It focuses on people’s influence on one
another.
 Sociology
Sociology studies group behavior.
- Studies the behavior of people in relation to
their fellow human beings.
 Anthropology

- Study of human race.

 Political Science
- Conflict resolution, allocation of power,
decision making.
Organisation Behavior
 Evolution of OB
 Industrial Revolution
 Scientific management.
 The Human Relations movement,
 Hawthorne Studies
 Organisation Behaviour
 Opportunities and challenges to OB