Performance

Appraisal
Prepared by:
Regional Training
Institute,
Jammu

RTI,Jammu

Session Overview
A performance appraisal is a
process of evaluating an employees
performance of a job in terms of its
requirements.
Three purposes

RTI,Jammu

Learning objective

At the end of the session, the

learner will be able to understand
the need for performance appraisal,
different methods adopted by
organizations for appraisal of the
performance of their employees and
the factors which distort such
appraisal.
RTI,Jammu

Basic concepts
What

is performance
How are we concerned with
effective and efficient
performance

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Purpose of Performance
Appraisal
Basis of Reward allocations
Identification of areas where
development efforts are needed,&
Establishment of valid and bias free
performance standards

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Performance to play role in

motivation

Performance has
close relationship
to Expectancy
theory of
motivation
Employees need to
know that their
performance is
being appraised by
superiors

RTI,Jammu

Performance
should be:
Effective
&

Efficient
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Appraisal Process
Establishment of clear, understandable
and measurable performance standards
Communication of these standards to
employees
Measurement of performance
Comparison of performance with
standards
Initiation of corrective action

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Common sources of
information
Personal

observation
Statistical
reports
Oral reports
Written
reports
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Appraisal methods
Against
absolute
standards
Against
relative
standards
Against
objectives

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Types of appraisal against

absolute standards
Essay

appraisal
Critical incident appraisal
Checklist
Graphic rating scale
Forced choice
Behaviorally anchored rating
scales (BARS)
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Types of appraisal against

relative standards
Group

order ranking
Individual ranking

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Appraisal against objectives

Important
Objectives
should be
tangible,
Verifiable
and
measurable
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Factors that distort

appraisals
Leniency

error
Halo error
Similarity error
Low appraiser motivation
Misc. biases
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Ethics of appraisal
Appraise

on the

basis of
representative,
sufficient and
reliable
information.
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Ethics of appraisal

Be honest on your
assessment of all
facts you have
obtained.
Dont write one thing
and say another
Do not accept
anothers appraisal
without knowing the
basis on which it was
made.

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Appraisals can be made successful

by

Existence of an atmosphere of confidence

and trust between supervisor and
employees.
Weightage of performance rather than
personality traits
Communication of negative appraisals to
employees without delay.
Training of appraisers
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Appraisal Process-a
challenging task

Appraising performance touches on the

most emotionally charged activity i.e
assessment of other individuals
contribution and ability.
Subordinates perception of his
performance overstates managers
appraisal
Appraisal can have both positive and
negative motivational consequences
RTI,Jammu

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