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Case Overview
O Advent Limited (an Indian BPO) was
of the business
O To give a fair value of the investment
O Helps in identifying the apparent
irregularities
O Tool of ensuring that the prevailing
Planning Phase
O Defining the scope: Establishing and prioritizing clear
members should be
chosen based on their skills and background so that the
project is successful.
Report Finalization
Phase
O Formalize finding into final
Management Meetings
O Audit Paper Work Files
O Contracts with Suppliers, Customers and Staf
O Confirmation/ Representations from Financiers,
Debtors, etc.
O Revenue of Pourshins
O 2007-2008: $250 million
O 2008-2009: $325 million
30%
revenue
growth
HR function
O Determining HR's influence on the skills and motivation of the
workforce
O Determining the managers views of the HR function
O Ascertaining the outcomes produced by the HR deliverables
O Measuring the adequacy of HR measures, metrics and
benchmarks
O Ascertaining the total cost of the HR function and industry
comparisons
O Ascertaining the HR team structure, skills and motivation.
Risks
O Failure to Allocate Adequate/ Right
Resources