Вы находитесь на странице: 1из 63

Principles of Marketing

Presented By
V.Gopalakrishnan.,M.Com.,M.B.A.,M.Phil.,PGDMM.,
Assistant Professor,
Department of Commerce,
Kamaraj College, Tuticorin.

Meaning of Market

The Term Market is derived from the Latin Word


Marketus which means merchandise or Trade.
Example:
Vegetable Market, Meat Market, Fish Market
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Definition of Market

Market Includes both place and region in which buyers


and sellers are in free intercourse with one another
Peter.J.F

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Evolution of Marketing
Barter System
Production Orientation
Sales Orientation
Marketing Orientation
Consumer Orientation
Management Orientation

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Classification of Market
Market
Types

On the basis
of AREA

On the Basis
of Goods

On the Basis
of
Economics

Basis of
transaction

Family

Local

Commodity

Perfect
Market

Spot

National

International

Capital
Market

Imperfect
Market

Future

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Marketing - Definition

Marketing is a Business Process by which products are


matched with markets and through which transfer of
ownership effected
Cundiff & Still
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Objectives - Marketing

Satisfaction of Human Wants


Profit Maximization
To Develop marketing Field
Effective distribution of products
To find sources for further information market problems
To take appropriate actions in the course of actions

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Features of Marketing
Distributions
of Goods and
Services

Delivery of
Standard of
Living

Features
of
Marketing
Generation of
Revenue

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Creation of
Utilities

Importance of Marketing

Importance of Marketing to the Society


Importance of Marketing to the Firm
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Importance of Marketing
to the Society
Delivers the standard of living
connects the producers and consumers
Increases the national Income
Provides Employment Opportunities
Helps to maintain economic Stability.

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Importance of Marketing
to the Firm

Helps in Increasing Profits


Helps in Business planning and Decision making
Connecting link between production and consumption
Helps to improve productive efficiency
creates Revenue
Provides a channel of communication
Increase the volume of sales
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Kinds of Goods
& Services

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Goods

Agricultural
Goods

Manufactured
Goods
Consumer
Goods

Consumer
Goods

Industrial
Goods

Convenience
Goods

Nature of
Raw materials

Shopping
Goods

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Industrial
Goods

Specialty
Goods

Classification of
Industrial Goods

Raw Materials
Fabricating Materials
Accessories
Operating Supplies
Industrial Services
Process Materials

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Classification of
Consumer Goods

Convenience Goods
Shopping Goods
Specialty Goods
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Convenience Goods
Convenience Goods are demanded by customers
frequently in small quantities.
Examples:
News papers,
Drugs,
Soaps.

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Shopping Goods

Shopping Goods are purchased after comparison for


Price, Style, quality, Color and the Like.
Examples:
Ready-made Garments
Shoes, Furniture
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Specialty Goods
Durable goods which require large investment by the
consumers.

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Types of Services
Professional Services
Financial Advice
Advertising
Engineering legal & Medical

Consumer Oriented Services


Cleaning, Heating,
Financing, Banking, Insurance

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Evolution of Marketing Concept

Self Sufficient stage


Exchange Oriented Stage
Production Oriented Stage
Sales oriented stage
Market oriented stage
Social oriented stage

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Social Marketing

Survival
Profitability
Service
Social Responsibility

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Marketing Mix
(4 Ps of Marketing)

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

4 Cs of Marketing

Customer
Needs

Cost

Communication

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Convenience

Is Marketing Science Or
Art???

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Functions of Marketing

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Kinds of Transportation
Land Transport
Water Transport
Air Transport

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Land Transportation

Pathways
Road Transport
Tramways
Railways
Pipe Lines

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Water Transportation

Inland
Ocean
River
Cannel
Coastal Shipping

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Air Transportation

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Warehousing

Private Warehouses
Public warehouses
Bonded Warehouses
Special Commodity
A/C Warehouses

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Standardization

A Standard is a measure that is generally accepted as


having fixed value.
Quality Standard
Standards of size and measurement
Quantity standard
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

The Indian Standards Institute (I.S.I)

The ISI was setup in 1987 by the Central Govt


Preparation of Standards for the products, commodities
materials and process.
Certification of Industrial Goods
Formulation of Standards.
AGMARK
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Product - Meaning

Definition
A Product is a bundle of physical service and symbolic
particulars expected to yield satisfactions or benefits to the
buyer
Philip Kotler

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Features of Product
Tangibility
Intangible attributes
Buyers buy the benefit
Exchange Value
Consumer Satisfaction

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Elements of Product Policy


o
o
o
o
o
o
o

Product planning and development


Product Line
Product Mix
Product Branding
Product Style
Product Positioning
Product Packaging

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Product Innovation

Innovation is the design and development of something new as yet


unknown and not in existence,
Factors to be considered

Market Changes
Changes in Technology
Profitless price competition
Diversification of Risk

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Causes for Product


Innovation

To meet market changes


To adopt technological changes
To incorporate changes in fashion
To effect development of new
product
To meet consumer Needs
To Face competition
To improve product safety
To produce goods economically
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Product Life Cycle (PLC)

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

New Product
Development Stages
Idea Generation
Screening of Ideas
Business Analysis
Product Development
Test Marketing
Commercialisation
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Reasons for Product


Failures??????

Inadequate market analysis


Product Effect
Higher Costs
Poor Timing
Competition
Inadequate sales force
Weakness of Distribution
Product performance may not good

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Branding
Branding is the use of a distinctive name or and mark on
a product to differentiate it from similar competitive
products.
Branding Means naming a Product.
Example:
Bata Shoes.
Types of Branding:

Individual Brand

Family Brand Name Godrej, TaTa

Company Brand

Multiple Brand

Private Brand
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Packaging
Packaging is the subdivision of the packing function of
Marketing. Packaging means wrapping of goods before
they are Transported or stored or delivered to the
customers.
Functions of Packaging:

Protection
Identification
Convenience
Giving Form
Promotion

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Kinds of Packaging
Consumer Packaging
Family Packaging
Reuse Packaging
Multiple packaging
Industrial Package
consumer Package
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Pricing - Meaning
Price Means the exchange value of a product or service in
terms of Money.
Objectives:

Ensuring Target return


Market share
Preventing competition
Maximizing the profit
Stabling the price
ability of the customers

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Kinds of Pricing:
Odd Pricing
Psychological pricing
Customary prices
Pricing at the prevailing prices
Prestige pricing
Penetration pricing
Skimming Pricing
Price lining
Geographical Pricing
Dual Pricing
Monopoly Pricing
Administrated Pricing
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Advertising
The word advertising is derived from the Latin word
Adverto ad means towards and verto means I turn .
Advertising is any paid form of non-personal presentation
of ideas, goods or services by an identified sponsor. It
includes all the activities involved in presenting to a group
of persons a non personal, or visual, openly sponsored
message regarding a product.
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Objectives of Advertising

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Selection of Media

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Sales Promotion

Sales Promotion means any step that are taken for


Increasing Sales
A.H.Delanc.

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Salesmanship

Salesmanship is the art of persuasion. It is the art of


serving the customer.

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Doubts?????????????????
V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Thank You..@!

V.GopalaKrishnan.,M.Com.,MBA.,M.Phil.,PGDMM

Вам также может понравиться