BARRIERS IN

COMMUNICATION
Communication is not always successful.
Several things prevent the message from
reaching the recipient or having the
desired effect on the recipient. The
problem areas at every stage in the process
of communication and other things that
can distort communication is
called the barriers of communication.

Types of Barriers

Physical Barriers

Semantic Barriers

Language Barriers

Socio-psychological Barriers

Organisational Barriers

Cross-cultural Barriers

Physical barrier
Obstacle that prevent a message from reaching the
intended recipient may be outside and beyond the
control of the persons concerned.

Defects in the medium :- Defects in the devices like telephone,

postal

System, failure in Electronic medium etc.

Noise in the environment :-Noise during transmission process

carried by air vibration, traffic,factory work, talking

Information overloaded :- Too much information e.g. advertising

and sales information

Semantic and language

Barriers

Semantic barrier arises because words means

different things to different persons.
Age, Education, Cultural background, words
having multiple meaning, technical terms,
pronunciation and the stress on words, similar
sounding convey different meanings etc.

Socio-psychological Barriers

Most of the socio-psychological barriers operate

at the emotional level.
lf-centered attitudes :-Looking everything from
the point of view of our own interest & Desires,
some useful Information is missed
Group identification :-Values & opinions

influenced by groups like family, relatives,

locality, Nationality,language becomes
barrier to communication

Filtering :-Filtering is the process of reducing the

detail or aspects of a message which results in
loss of information.
Status block :-Social and official status distance
can raise a difficult barrier.
Poor communication skill :-Lack of
communication skill prevents a person from
framing the message properly.
State of health :-Physical condition like pain or
fever makes a person disinclined to engage in
communication.Perception is also low in poor
state of health.

Organisational Barriers
caused by delay made in the movement of the
information,misinterpretation, lack of
understanding, negligence,filtrations at every
level etc affect the efficiency as well as the
quality of work.

Orgnizational policy

Organizational rules and regulations

Status relationship in organisation

Lack of oragnisational facilities

Wrong choice of channel

Cross-cultural Barriers

Cross cultural factors naturally increases the

possible problems of communication. If, for
historical or political reasons, the relationship
between two countries are not friendly, there can
be even greater problems of communication.

Significant differences between cultures are:

National character/basic personality ,Language

,Values and norms of behavior,Social
relationships, thinking process,
perception,concept of time, concept of space.

Tips to avoid barriers in

work place

Avoid vulgur language

Have no assumptions

Do not cross question during important

discussions or meetings.
Provide proper information related to the work
before enaging in work.