The worlds number one

integrated leisure tourism

business
the new TUI

About us
Embarking on a new era
The new TUI Group is a company of opportunities for our customers,
our shareholders and our employees. United under one roof we will
have our unique hotel portfolio, our cruise lines, six European airlines,
the distribution strength of our tour operators, both
online and through our travel agencies all over Europe. As the worlds
number one inte-grated leisure tourism Group we offer an end-to-end
customer experience. Direct access
to customers makes investment in hotels and state-of-the-art cruise
liners easier to plan
and secures occupancy early in the game. This will enable us to grow
faster and develop more travel products exclusive to TUI.

TUI GROUP | Corporate Presentation | December 2014

The worlds number one integrated tourism business

at a glance*
Global Company
domiciled in
Germany
Revenues of
18.7
billion
Underlying
EBITA
869 million
A FTSE 100
business
Market
capitalisation
7 billion

77,000
colleagues
in 130
countries
More than 30 million
customers from 31 source
markets travelling
to 180 destinations
Over 300
hotels
with 210,000
beds
136
aircraft
12 cruise
ships
About 1,800
retail shops in
Europe
*Based on numbers from FY 2013/14

TUI GROUP | Corporate Presentation | December 2014

From an industrial conglomerate to a global tourism

group

Transformation into a leading tourism company

1997

2000 2002

2007

2009

2014
Sale

In 2006 TUI sold its last industrial holding. Subsequently after selling a majority
shareholding in
its Hapag-Lloyd container shipping business in March 2009, TUI Group now
focuses fully on its
core business of tourism. With the merger in 2014 the worlds number one
integrated leisure
4 TUI GROUP | Corporate Presentation | December 2014
tourism business is created.

Group segments
Mainstream
Tour Operators

Responsibility

Johan
Lundgren

Non-Mainstream
Hotels
Cruises
& Resorts

Hotelbeds Specialist
& Activity
Group

Responsibility

Responsibility

Sebastian
Ebel

Delivering a superior end-toend

customer experience

TUI GROUP | Corporate Presentation | December 2014

Will Waggott

Focused on
growth
& value creation

Container
Shipping
(14% equity)

Held for
disposal

Group segments
Mainstream
Tour Operators

Europes leading tour

operators, offering
renowned holiday brands
including TUI (Germany),
Thomson (UK),
Fritidsresor (Sweden),
Marmara (France), Jetair
(Belgium) and Arke
(Netherlands), providing
unique holidays in 180
countries.

TUI GROUP | Corporate Presentation | December 2014

Hotels
& Resorts

Number one leisure

hotelier in Europe with
more than 300 hotels,
resorts and clubs with
well-known brands such as
RIU and Robinson and
approximately 210,000
beds
in 24 countries.

Cruises

TUI Cruises is a joint

venture between TUI
Group and Royal
Caribbean Cruises and
serves
the volume market with
its premium ships Mein
Schiff 1
to Mein Schiff 3.
Hapag-Lloyd Cruises,
with the MS Europa and
MS Europa 2, is the
leading provider of luxury
and expedition cruises in
German-speaking
regions. In addition, TUI

Group segments
Mainstream
Tour
Operators

Hotels
& Resorts

Source markets

Germany
UK & Ireland
France
Nordics (Sweden,
Norway, Finland,
Denmark)
Belgium
Netherlands
Austria

Cruises

Retail shops

Switzerland
Poland
Spain
Italy
Portugal
Russia
Ukraine
Canada

TUI GROUP | Corporate Presentation | December 2014

1,800
Airlines

6
Aircraft

136

Customers

19 million
Colleagues

60,400
Cruise ships

12
Hotels & Resorts

312

Mainstream
Tour Operators
Largest source markets

Germany UK & Ireland Nordics

France

Other

Key brands

Market position
Customer numbers
Aircraft
Airline routes

#1

6m

#1

5.2m

#2

#1

1.6m

1.6m

31

59

566

568

32
3

TUI GROUP | Corporate Presentation | December 2014

#1 / #1*

5.1m
31

15
210
0 Belgium, Austria, Poland
* Netherlands,

Mainstream
Hotels & Resorts
Key Brands

Number of hotels

103

23

24

35

Highlights
Number one leisure hotelier in Europe with more than 300 hotels and 210,000
beds in 24 countries
Portfolio of owned premises will be expanded by another 60 hotels in coming
years
Consolidation and focus on core brands such as TUI Hotel, RIU and Robinson
Most hotel companies with local partners
Focus on four and five star category
High occupancy rates (80.9% on average across the portfolio)

TUI GROUP | Corporate Presentation | December 2014

Mainstream
Cruises
Companies
Number of vessels

Joint venture (50/50) between

TUI AG and Royal Caribbean
Cruises founded in 2008,
premium volume market
segment
Christening of the first ship
Mein Schiff and first cruise in
May 2009
Mein Schiff 2 followed in
2011, "Mein Schiff 3" since May
2014 in operation
Vessel Mein Schiff 4 being
constructed (delivery June
2015)
Mein Schiff 5 and Mein Schiff
6 have been ordered
(2016/2017), two more
optioned.

Offers various cruises

from family-friendly to
adults-only cruises in the
UK market.

Information
Leading provider of luxury and
expedition cruises in Germanspeaking regions.
The fleets flagships set
international standards:
MS Europa and MS Europa
2 successfully garnered the
highest
possible 5-star plus rating in
the Berlitz Cruise Guide and are
the only ships in this category
Expedition vessels MS
Hanseatic
and MS Bremen

10 TUI GROUP | Corporate Presentation | December 2014

Non-Mainstream

Specialist & Activity

Hotelbeds Group

Overview

Top selling
brands

The Hotelbeds Group is a global

provider of travel services in
more than 180 countries. Its
businesses provide hotel
accommodation, transfers,
excursions and tours, meetings
and events, visa outsourcing
and cruise handling services. Its
main clients are tour operators,
travel agencies, corporate
clients and final consumers. Its
brands include Hotelbeds,
LateRooms.com, Destination
Overview
Services and Intercruises.
The Specialist & Activity
Sector is the worlds largest
provider of specialist and
experiential travel. The
Group delivers a range of
unique experien-ces through
its range of unique
experiences, from private
jets, polar expeditions,
sailing and ski holidays and
more.

11 TUI GROUP | Corporate Presentation | December 2014

Roomnights

26.9 million
Colleagues

11,800
Database

67,000 hotels

Colleagues

6,600
Customers

1.3 million

The new TUI Group

integrating market access and exclusive content
Exclusive content
Leading brand:
TUI is the most recognised
travel brand in Europe
awards
in several countries for TUI
also
as most valuable tourism
brand
and most trusted brand
Leading holiday hotelier:
Our hotels business is
Europes largest with more
than 300 hotels and
210,000 beds including
renowned brands such as
RIU
and Robinson

Market access
Research

After Holiday

Book

Pre-trip

On holiday

Customers:
Over 30 million customers
worldwide from 31 source markets
Tour operator brands:
Leading portfolio of tour
operator brands offering
holidays in 180 countries
Distribution:
Leading online tour operator
platforms and 1,800 travel
agencies across Europe
Airline:
Modern leisure airline fleet with

136 aircraft our airlines are

Cruise ships:
Journey
the
12 cruise ships with the
most carbon-efficient in Europe.
luxury vessels MS Europa
2 and MS Europa voted
as the worlds
best cruise Designing and owning the entire customer journey. Customers
Unique
proposition:
ships by the Berlitz Cruise
receive
a high quality, consistent, personalised, end-to-end holiday experience.
Guide both the only ships
with
a 5* Plus rating
12 TUI GROUP | Corporate Presentation | December 2014

Management structure
Group Executive Committee
Executive Board

Joint-CEO
Friedrich
Joussen

Joint-CEO
Group Deputy CEO,Chief Financial
CEO Mainstream
Officer
Peter Long
Johan Lundgren Horst Baier

Managing
Director TUI
UK & Ireland

Managing
Director TUI
Germany

David
Burling

Christian
Clemens

Group Director
Corporate &
External
Affairs

Thomas
Ellerbeck

13 TUI GROUP | Corporate Presentation | December 2014

Group Chief
Marketing
Officer

Erik
Friemuth

Chief HR
Officer, CEO
Platforms
Sebastian
Ebel

Group Director
Controlling &
FD Mainstream

Kenton
Jarvis

Group Director
Legal,
Compliance &
Board Office

Hilka
Schneider

CEO NonMainstream
William
Waggott

Group HR
Director

Jacky
Simmon
ds

Pioneering sustainability change in our sector

Both TUI Travel and TUI AG have a strong history of sustainability and
the coming together of these two Groups will ensure that sustainability
continues to be a priority for TUI as well as the rest of our industry. Our
vision is to make travel experiences special whilst minimising
environmental impact, respecting culture and people and bringing
economic benefits
to communities.
TUI airlines are the most carbon-efficient in Europe
We have taken over 11.5 million customers to hotels with credible
sustainability certifications over the last 3 years
TUI's commitment to sustainability is widely acknowledged. We have
won a number of notable awards , continue to be well positioned on
sustainable development indices and
we are signatories of the UN Global Compact.

14 TUI GROUP | Corporate Presentation | December 2014

Conclusion
The worlds number one integrated leisure tourism business
A simplified business, unlocking value
Delivering Mainstream growth
Unique holidays
Direct distribution
Leveraging our scale
Maximising value creation of Non-Mainstream business
Pioneering sustainability change in our sector

15 TUI GROUP | Corporate Presentation | December 2014