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Oracle Release 12 Update: Order Management

Kevin DeMartelaere
Oracle Principal Solutions Consultant
January 17th, 2008

R12 Agenda
R12 Benefits: Oracle eBusiness Suite
R12 Order Management: New Features
R12 Order Management: Integration Points / New Features
Advanced Pricing
Configurator
Information Portal
Receivables
Sales & Service Contracts
Install Base

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R12 Whats New: All EBS Applications

User Interface
Multi Organization Access Control
Centralized Tax Engine
Centralized Payment Engine
Customer and Supplier now 1 Schema
Process and Discrete Inventory now 1 Schema
Subledger Accounting
XML Published Documents
Personalization

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New User Interface Experience


Project Swan
New Color, Icons and 3-D Appearance
Consistent with other Product Lines

Reduced Pop-ups and Duplicate Screens


Improved Fonts
Increased Personalization Capabilities
Improved look and feel for portal, login screens
Customizable login screen to proceed to any page after
login (e.g., skip the portal page)

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New Look Login

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New Look Forms

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New Forms Replacements

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New Designs html

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R12 Global Financial Management


Drive
Shared
Services
with R12
Financial
Management
Initiatives

Shared
Service
Center

Org 1

Single
Global
Database

Org 2

Org 3

Examples: Payables, Purchasing, Collections, HR

Increase the efficiency of shared services and single database operations


with streamlined processing, reporting, and access across operating units

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R12 Global Financial Mgmt:


Multi-Org Access
Increase the efficiency of shared services and single database operations
with streamlined ACCESS, processing, and reporting across operating units

Perform multiple
tasks across
operating units (OUs)
without changing
responsibilities

Belgium

Holland

Denmark

Legal Entity

Legal Entity

Legal Entity

Belgium

Holland

Denmark

Operating Unit

Operating Unit

Operating Unit

Single Responsibility

For Example:

Define and manage OUs from a central location


View and manage customers across OUs
Enter and pay invoices across OUs
Receive goods across any OU
Negotiate with suppliers for your enterprise, not just your OU

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R12 Global Financial Mgmt


Subledger Acctg
Increase the efficiency of shared services and single database operations
with streamlined access, PROCESSING, and reporting across operating units

Ensure both corporate

visibility and local


compliance by automatically
creating accounting for all
legal entities

Ledger A

Single subledger
transaction (e.g.
invoice, payment)
can create multiple
accounting entries

US GAAP
US COA
US
Calendar

Dr

USD
Ledger B
French GAAP/IAS
Plan Comptable
French Calendar

Cr

Subledger
Transaction

EUR

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Simplify inter-account
reconciliation for key
business flows such
as procure-to-pay or
order-to-cash

Streamline reporting and


inquiries by leveraging a
common and consistent
data model across all
subledger applications

R12 XML for All Business Documents

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R12 Order Mgmt / Shipping Execution


New Features

Multi-Organization Access Control


Enhanced Inventory Reservations (Acceptable Quality, Fair Share, POs,
Work Orders, Other Supply)
Customer Acceptance, Deferred Revenue and Costing
Order Information Portal Enhancement
Order Field Credit Card Security Code and Encryption
Mass Scheduling Background Program
Scheduling ATO Items without BOM (Outsource Mfg)
Workflow Resubmission Exception Enhancement
Customer Credit Check across Operating Units
Enhanced Header Attribute Cascading
Centralized eTax & Payment Engine
Miscellaneous Shipments for Legacy Systems
Telco Payment Due w/Order & Billing / Recurring Charges Support
Process Inventory Convergence
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R12 OM Order Information Portal


A way for customer to let you know theyve accepted the
goods and services you have sold them.
A way to defer invoicing and/or revenue recognition until
the customer accepts

Determine when Acceptance is required


View/update Acceptance attributes on order line
Record Acceptance/Rejection (from Header or Line)
View Acceptance details on order line
Defer Invoicing/Revenue Recognition

Supports multiple item types Standard, Service, ATO /


PTO Model, Kit

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Order Management EBS Integration


Incentive
Compensation

TeleSales
Field Service,
Depot Repair
Install Base,
TeleService

ATP / GTP

Schedule

Order
Management

Invoice,
Credit
Memo
w
lo

Front
Office
Activity

Configure

kf
or
W

Service
Contracts

Price,
Margin
Check

Trade
Management

w
lo

Quoting,
Sales Contracts

or
W

w
lo
f
k

kf
or
W

iStore

eTax, Payment
Engines

Advanced
Pricing

Track &
Deliver

Credit
Check

Purchasing,
Receiving
Bills of Material,
Configurator
MFG/WIP
Project Mfg
Receivables,
Credit Mgmt

Pick, Pack
& Ship

Demantra

Advanced
Planning

or
W

w
lo
f
k

Inventory,
Costing

Warehouse Mgmt
Transportation

Back
Office
Activity

eTax, Payment
Engines
Global Rates

TeleSales

Quote,Order,Inquiry

Install Base,
TeleService

History,Order,Charge

Service
Contracts

Warranty,Ext Service

w
lo

Front
Office
Activity

ATP / GTP

Trade
Management

Advanced
Planning

Drop Ship, RMA Rcv

Purchasing,
Receiving

ATO/PTO, Rules

Bills of Material,
Configurator

Schedule

Order
Management

Invoice,
Credit
Memo
Accrual,Rebate,Disti

RMAs,Charges,Orders

Configure

kf
or
W

Field Service,
Depot Repair

Price,
Margin
Check

Demand2Promise

Track &
Deliver

Credit
Check

Pick, Pack
& Ship

Demantra

or
W

w
lo
f
k

Work Order
Project Order

MFG/WIP
Project Mfg

Invoice,Credits,Expr

Receivables,
Credit Mgmt

Pick,Back2Back,Rate

Warehouse Mgmt
Transportation

O.H.,,Margin,COGS

Quote2Order/Ts&Cs

or
W

w
lo

Quoting,
Sales Contracts

w
lo
f
k

Shipment History

Cart2Order & Track

kf
or
W

Advanced
Pricing

Bookings

iStore

Incentive
Compensation

Rules,Lists,Agmts

Order Management EBS Integration

Inventory,
Costing

Back
Office
Activity

R12 Product Configurator


New Features

Pain Point
x Extensible Product
Data attributes
disconnected from
Configurator
development

x No way to copy

Models between
instances

x Cumbersome
custom UI
development

R12
Provides
PLM UserDefined
Attributes
Import
Model
Migration

Java Server
Pages (JSP)
Tag Library

Benefit
PLM Attributes can be utilized in

Configurator
Leverages customers
investments in both products

Improved Configurator instance

management flexibility
Reduced manual maintenance
and time-to-market

Increased UI creation flexibility


Adherence to look-and-feel

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guidelines
Allowance for 3rd-party UI
development tools

R12 Advanced Pricing New Features


MOAC for Pricing Security
Continuous Price Breaks
Example: The first break (0-100) means greater than 0 but less than or
equal to 100. A quantity of 100 is eligible for the first price break range
(0-100), but a quantity of 100.1 would be eligible for the second price
break range (100-200).

Price Books
Support TCA Party Hierarchy
Support Hierarchical Product Categories

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MOAC

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Introduced 11.5.9

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Introduced 11.5.9

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Introduced 11.5.9

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R12 Advanced Pricing New Features


Price Books
Price books and delta price books
Fast and accurate communication of pricing to
customer/partner/supplier
Multiple request and publishing options to meet varied business needs
Reduces cost and complexity custom reporting
Multi-currency price lists supported for Price Book generations
PDF output

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R12 Advanced Pricing New Features


TCA Party & Item Hierarchy
Support for the party relationship structure provided by
Oracles Trading Community Architecture.
Party Qualifier based price lists and modifiers
Apply not only to the qualifying party but also to all parties below in the
party hierarchy

Support for flattened and hierarchical item categories (PLM)


Users can now define one or multiple functional areas for a given
source system
Each functional area will have an associated category set that may be
hierarchical or flattened

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Trading Community Architecture

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Trading Community Architecture

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Trading Community Architecture

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Trading Community Architecture

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R12 Receivables
New Features

Multi-Organization Access Control


Centralized eTax & Payment Engine (Encryption)
AP/AR Netting (Leverages AP Trade Netting Agreements)
Balance Forward Billing
Credit Card Chargeback
New Customer Master UI Design
Line Level Cash Applications
Refunds Enhancements (New Activity to Create Negative Receipt that
Auto Remittance sends to Payment Engine)
Revenue Management Enhancements
Contingencies / Deferred Revenue Mgmt
RevRec and Cost in Same Period
Daily Recognition
Partial Period Billing
Split Period Recognition Rules
Partial Period Revenue Recognition

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R12 Sales Contracts


New Features

Contract Authoring and Collaboration


Microsoft Word Synchronization (Word 2003)
Contract Policy Deviations
iStore integration with Contract Expert

Contract Administration & Visibility


Sales Contract Workbench
Multi-org Access Control (MOAC)
Contract Access from Customer 360 view

Contract Analytics and Reporting


Sales Agreements DBI
Contract Clause Analysis

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R12 Service Contracts


New Features
Contract Authoring Enhancements

Standard Coverage Mass Update


Multi-Org Access Control
Publish Contract for Online Acceptance
Line Level Cancellation
Oracle eTax uptake

Contract Renewal Enhancements

Renewal Negotiation Lifecycle Management


New Defaulting Rules for Renewal Management
Administrator Workbench
Improvements to Online Renewal Portal UI
Enhanced Communication Templates
Flexible Approval Rules
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R12 Service Contracts


New Features
Contract Billing and Revenue Enhancements

Partial Period Billing (AR)


Partial Period Revenue Recognition (AR)
Deferred Revenue Management (AR)
Credit Card Encryption (Payment Engine)

Enhanced Installed Base Integration


View Impacted Contracts
IB Mass Updates specify impact to service
Terminate Usage when Item Instance terminates

New Search and Inquiry Capabilities


HTML Contract Search
View Service Contract Details in HTML

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R12 Install Base


New Features

Consolidated Asset Tracking Repository


Contracts & IB Usability UI Improvements
Mass Update & Contract Impact Verification
Transfer of Ownership using Order Fulfillment

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Thank You

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