QUESTIONNAIR

ES
Group
Members:
Renessa Austin
Abigale Clarke

What is a Questionnaire?
List of pre-set questions used to
measure attitudes, opinions and
behaviours.
A questionnaires has two parts:
1. A statement of Confidentiality
2. The Written Questions

Statement of
Confidentiality
Also Known as a Non-Disclosure Agreement
It is a legal document used by
organizations and individuals to protect
information and privacy.
It lets the person filling out the
questionnaire know that the information
that he/she is providing will only be used
for the purpose stated and for no other
purpose without the consent of the
disclosing party.

The Written Questions

Questions asked should:
be clearly and specifically stated to avoid
vagueness and ambiguity.
be constructed with the respondents
intellectual ability in mind. There is no
sense in constructing a questionnaire that
sounds nice but is not understood by
respondents.
be logically and sequentially presented to
the respondents whether in written or
verbal form.
Not require more than a single response.
Questions requiring multiple responses
(double-barred questions) tend to confuse
respondents.

Types of Questions
All questions that a researcher can ask may
be placed in two categories:
Open-Ended
Closed-Ended

Open-ended Questions
There are two main kinds of open-ended
questions:
The short answer question
The essay type question
The short answer type question allows
respondents to answer to their judgment
and preference. The answer may run
anywhere from a single line to a couple of
lines.
The essay type question can offer
valuable insights into a respondents
thinking and views on a range of issues
including his or her view of self.

Closed-Ended Questions
The most common types of close-ended
questions include:
True or False/Yes or No
Matching or Association
Multiple choice
The True or False/ Yes or No type
question is ideal for capturing precise or
specific information since the answer must
be selected on an either /or basis. This type
of question eliminates extraneous
information or discussion.
Matching or Association involves two
lists or categories and respondents have to
show the association between them. This
type of question is useful for establishing
relationships between variables.

Advantages and Disadvantages

Using
A Real Life Situation

Advantages of a
Questionnaire
They are usually easy to administer.
It has the ability to reach a large audience in a
short amount of time.

It is not costly to produce a large number of

questionnaires. They are generally the cheapest
research method.

The data can be easily tabulated, measured and

Disadvantages of a
Questionnaire

Respondents left on their own may not be

concerned about the questions. They may provide
erroneous information, or treat issues too lightly.

Incorrect wording of questions may generate

misunderstanding /misinterpretation with
respondents.

Fixed-choice questionnaire may force a

respondent to choose an answer that does not
quite capture his/her feelings about an issue.

THE
END!!