7

THE

HABITS

of Highly Effective

People

Foundation

Sow a thought, reap an action;

Sow an action, reap a habit;
Sow a habit, reap a character;
Sow a character, reap a destiny.
--- Samuel Smiles

Foundation |

CHARACTER : THE ROOTS OF EFFECTIVENESS

Personality

Character
Like the top of the tree, our personality is what
people see first. Although image, techniques,
and skills can influence our success, the real
source of lasting effectiveness lies in strong
character the roots.

Our first energies should go to our own character

development, which often invisible to others, like
the roots that sustain great trees. As we cultivate
the roots, we will begin to see the fruits.
-- Stephen R. Covey

This program contains both skill building and character based content that address our personal and professional life.

Foundation |

WHAT IS EFFECTIVENESS?
Effectiveness is getting superb results today (production) in a way that allows us
to get those results over and over again ( production capability).
It is P/PC balance.

Production capability (PC):

Maintaining, preserving and enhancing the
resources (the goose) that produce the
desired results.

Production (P):
The desired results (golden eggs).

THE

HABITS

of Highly Effective

People

Foundation |

STAGES OF THE MATURITY CONTINUUM

rpen
a
h
S

the

Saw

7
T
I
INTERDEPENDENCE
B
HABIT 5
A
H
Seek First to Understand,
HABIT 6
then to be
Public
Synergize
Understood
Victory
HABIT 4
Think Win Win

INDEPENDENCE
HABIT 3
Put First Things First

HABIT 1
Be Proactive

Private
Victory

HABIT 2
Begin with
End in Mind

DEPENDENCE

Foundation |

MATURITY CONTINUUM
The Maturity continuum shows the relationships among the 7 Habits.
It illustrates the stages of progression how to become highly effective
through moving from dependence to interdependence.

We experience the PRIVATE VICTORY

when we learn self-mastery and self-discipline.
We reap the PUBLIC VICTORY when we build deep,
lasting, highly effective relationships with other people.

Foundation |

SEE DO - GET

( PARADIGM * )

Se
e

( RESULT )

Ge
t

D
o

* the way we see,

understand, and interpret
the world; our mental map

( BEHAVIOR )

If you want small changes, work on your behavior;

If you want quantum-leap changes, work on your paradigms.
-- Stephen R. Covey

Foundation |

( PARADIGM * )
Se
e

PRINCIPLES GOVERN
Principles are self-evident natural laws.
We get superb results when we align our
paradigms with principles of effectiveness.
When we understand these principles, they
empower and enable us.

PRINCIPLE
( RESULT )

Ge
t

Principles are:

Principles are not:

Universal

Situational

Timeless

Temporary

Objective

Subjective (internal)

Dependent on whether we
understand them

Dependent on whether we value

them

D
o

( BEHAVIOR )

Foundation |

LIVE BY THE PRINCIPLES OF THE 7 HABITS

Our results are affected by our paradigms and behaviors. As we work on them in light of principles,
we can establish new habits and thereby change the results we achieve.

( PARADIGM * )
Se
e

PRINCIPLE
( RESULT )

Ge
t

D
o

( BEHAVIOR )

Each of the 7 Habits is based on:

Principles of effectiveness
Paradigms (See) that is aligned with principle.
Behaviors (do) that produces an effective Results
(get)

HABIT 1

Be Proactive
The Habit of Choice

When we can no longer change

a situation, we are challenged to
change ourselves
--- Viktor Frankl

Habit 1 |Be Proactive

Paradigm

: I am a product of my

Se
e

Ineffective : I am a product of my
circumstances
Effective
choices.

Ge
t

PRINCIPLE
I am free to choose
and am
responsible for my
choices.

D
o

Result

Behavior

Increased influence
More self awareness
Greater initiative
Becoming the creative force of your life

Pause and respond based on principles

Use proactive language
Expand your circle of influence
Become a transition person

Habit 1 |Be Proactive

Pause and respond based on principles

Reactive Behavior:
People allow outside influences (moods, feelings and circumstances) to control their
response.

Stimulus

Response

Proactive Behavior:
Proactive people pause to allow themselves the freedom of choose their response
based on principles and desired results. Their freedom to choose expands as they
wisely use the space between stimulus and response.

Stimulus

Freedom
to choose Response

Habit 1 |Be Proactive

Use Proactive language

Proactive language

Reactive language

Lets look at some alternatives

There is nothing we can do

I can choose a different approach

Thats just the way I am

I will choose an appropriate response

I have to do that

I choose

I can't

I prefer

I must

I will

If only

Habit 1 |Be Proactive

Expand your circle of Influence

Circle of Influence
You can affect directly

Circle of Concern
You care about

Proactive Focus

Reactive Focus

When people focus on things

they can influence, they expand
their knowledge and experience
and they build trustworthiness.
Hence their circle of
influence grows.

When people focus on things

they cannot control, they have
less time and energy to spend
on things they can influence.
Hence their circle of
influence shrinks.

Habit 1 |Be Proactive

Become a transition person

A transition person breaks

Unhealthy
Harmful
Abusive
Unfortunate learned habits
Replaces:
Proactive
Helpful
Effective behaviour
Strengthen and build others in a positive ways
Highly proactive person can stop the transmission of
negative behaviour by becoming a transition person

HABIT 2

Begin with the

End in mind
The Habit of Vision

Habit 2 |Begin with the End in Mind

Mental
creation

Physical creation

Habit 2 |Begin with the End in Mind

Paradigm

Se
e

Ineffective : I live by default

Effective

: I live by design.
Ge
t

PRINCIPLE
Mental creation
precedes physical
creation

D
o

Result

Behavior

A Clear definition of desired results.

A greater sense of meaning and
purpose
Criteria for deciding what is or is not
important
Improved outcomes.

Envision outcomes before you act

Create and live by a personal mission
statement.

Habit 2 |Begin with the End in Mind

Create and live by a personal mission statement

It is like a constitution by which you make all decisions for your life.
Benefits:

Clarifies what is important to you

Provides focus
Helps you design your life instead of having it designed for you.
Guides your day to day decisions.
Gives you a greater sense of meaning and purpose.

HABIT 3

Put First Things First

The Habit of Integrity and
Execution

Habit 3 |Put First Things First

Paradigm

: I put important things

Ge
t

PRINCIPLE
Effectiveness
requires the
integrity to act on
your priorities

Result

Behavior

Increased organization and

Focus on top priorities

productivity

Eliminate the unimportant

Fewer crisis.

Plan weekly

A reputation for follow through

Plan daily

More life balance and peace of mind.

Se
e

Ineffective : I Put urgent things first

Effective
first.

D
o

Habit 3 |Put First Things First

Not Important

Important

Urgent

II

Crisis
Pressing problems
Deadline-driven projects,
meetings, reports

Preparation
Prevention
Planning
Relationship building
Re-creation
Values clarification.

IV

Needless interruptions

Trivia

Unnecessary reports

Busy work

Unimportant meeting, phone

Irrelevant phone calls

calls, email
Other peoples minor issues.

Not Urgent

III

Time wasters
Escape activities
Excessive TV internet.

HABIT 4

Think Win-Win
The Habit of Mutual benefits

Habit 4 |Think Win-Win

Paradigm

Se
e

Ineffective : There is only so much,

and the more you get, the less there is
for me
Effective : There is plenty out of
there for everyone and more to spare.

Ge
t

PRINCIPLE
Effective, long
term relationships
require mutual
respects and
mutual benefits

D
o

Result

Behavior

Faster solutions to problems

Balance courage and consideration.

More team involvement.

Seek mutual benefits.

Generosity of spirit

Create win-win agreements.

Rich relationships

Build win-win systems.

Habit 4 |Think Win-Win

Win - Lose

Win - Win

Lose - Lose

Lose - Win

Low

Courage

High

Balance courage and consideration

Low

Consideration

High

Habit 4 |Think Win-Win

Create Win-Win agreement

Elements
Desired results
Guidelines
Resources
Accountability
Consequences

HABIT 5

Seek first to Understand,

Then to be understood
The Habit of Mutual understanding

Listen, or your tongue will make you deaf

Habit 5 |Seek first to understand

then to be understood

Paradigm

Se
e

Ineffective : I listen with intent to

reply
Effective : I listen with the intent to
understand.

Ge
t

PRINCIPLE
To communicate
Effectively, we
must first
understand each
other

D
o

Result

Behavior

Greater influence with others

Diagnose before you prescribe

Solution to complex problems

Listen empathically

Clarity on real issues

Seek to be understood from the

Faster problems

others perspective.

HABIT 6

Synergize
The Habit of creative cooperation

Habit 6 |Synergize

Paradigm

Se
e

Ineffective : Its either your way or my

way, or a compromise.
Effective : Together we can create a
better way, a higher way.

Ge
t

PRINCIPLE
The whole is
greater than the
sum of its parts.

D
o

Result

Behavior

Innovation and invention

Value and celebrate the differences.

New and better solutions

Practice creative operation

Transformed relationships
Appreciation of diverse perspective

HABIT 7

Sharpen the Saw

The Habit of Renewal

Habit 7 |Sharpen the Saw

Paradigm

Ge
t

PRINCIPLE
To maintain and
increase
effectiveness, we
must renew
ourselves in body,
heart, mind and
soul.

Result

Behavior

Improved capacity

Renew regularly in the four

Stronger relationships
Greater reserves
Continuous improvement

Se
e

Ineffective : I focus only on getting the

golden eggs.
Effective : I nurture the goose that
lays the golden eggs.

D
o

dimensions
Be strong in the hard moments.

Habit 7 |Sharpen the Saw

Renew regularly in the Four Dimensions

Physical

Social /
Emotional

Mental

Spiritual

Habit 7 |Sharpen the Saw

Be strong in the Hard moments

Hard moments / Obstacles:
Feeling to busy to sharpen the Saw
Lacking enough self discipline to stick to our commitments

To correct / Manage:
Getting up on time
Controlling your temper and not saying the unkind things
Disciplining yourself to eat healthy
Sticking to your reading plan when you are busy

Foundation |

STAGES OF THE MATURITY CONTINUUM

rpen
a
h
S

the

Saw

7
T
I
INTERDEPENDENCE
B
HABIT 5
A
H
Seek First to Understand,
HABIT 6
then to be
Public
Synergize
Understood
Victory
HABIT 4
Think Win Win

INDEPENDENCE
HABIT 3
Put First Things First

HABIT 1
Be Proactive

Private
Victory

HABIT 2
Begin with
End in Mind

DEPENDENCE

Thank you

A Ramadass
Senior Officer QA
Asianpaints - Sriperumbudur