DRIVERS

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WHO ARE DRIVERS

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Route map

Of the company

DRIVERS ARE THE BEST

always smile at customers

are the easy prey
are very loyal to their jobs
love to speak about themselves
are well informed

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Drivers
Drivers
Drivers
Drivers
Drivers

PROFESSIONAL DRIVERS AND

THEIR ESSENTIAL QUALITIES
1. Having necessary social etiquettes is a must for any
professional driver.
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RISK & SAFETY MEASURES

They must also have knowledge of risk
management
They must be aware about both personal
and public safety measures to ensure the
safety of the public

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FUEL CONSUMPTION
Minimize your vehicle use
Drive in the right gear
Drive smoothly
Minimize fuel wasted in idling
Don't Speed (unless its important)
Look after your vehicle's tyres
Use air conditioning
Travel light
Keep your vehicle in good condition

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LOCAL

They must also have knowledge of local geography along

with short cuts to save time
Awareness about latest motor vehicle laws and relevant
regulations is also must for becoming a professional driver.
They must also be able to plan a route for comfort,
efficiency and safety.
They must be able to cope with a wide range of road
surfaces and weather conditions

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GEOGRAPHY

PERSONAL QUALITIES

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Drivers need to be friendly, polite and able to relate

well to a wide range of customers.
Drivers also need to be responsible, alert and patient,
as they often drive along busy and congested roads,
and are responsible for the safety of the valuable
products
Drivers need to have good hearing and eyesight
Drivers are one of the fine art human beings

DRIVERS MUST HAVE A CLEAN

AND TIDY APPEARANCE

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Clean Shaven
Pressed Uniform
Daily Polished
shoes
Pen & Paper Handy
Neat hair Cut
Manicure(nails)
Body odor
Drivers must be punctual and
honest

DO NOT DRINK & DRIVE

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http://www.youtube.com/watch?v=-1sQTPMnyNo - You tube Video

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Niya- CRM

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ROLE PLAY & GAMES - 1

[COVERING THE ABOVE
SLIDES]

FOLLOW TRAFFIC RULES

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VEHICLE -MAINTENANCE
General Maintenance
Under this category we provide some simple guidelines to ensure
that your vehicle doesn't have any problems on an everyday basis.

Engine Oil : To prevent engine corrosion, it is very important that

the engine maintains the amount of oil it is supposed to receive.
Negligence in this aspect will lead to a deteriorating engine
performance, resulting in less mileage.

Lights : It is important for the lights to be properly focused, for

your own and for the oncoming vehicle's safety. Travel on low
beam so that it does not hinder your view.

Tyre Pressure : The required amount of air pressure needs to be

strictly maintained if your vehicle is to get the right mileage and
pick-up.

Water: If your engine uses water for cooling, take care to ensure
that it is regularly changed. Water can also be used for cleaning
the windshield.

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Some other tips ...

Get your vehicle serviced only at authorized service stations
Always use genuine spare parts.
Give your vehicle anti-rust coating before the monsoons.
Check the engine oil level once every two weeks. Also check
the levels of coolant and water in the radiator and battery.
Drive at a moderate speed of 45-55 km/h to maximize fuel
efficiency
Avoid accelerating and braking abruptly.
Turn off the engine whenever you expect to wait.
Avoid riding on the clutch pedal, and release the clutch pedal
fully while driving.
Use air-conditioning only when necessary.
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Maintain proper air pressure in your tire to improve mileage

TYRE INFORMATION

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TIPS

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Do not use tyres with a tread depth of less than 1.6mm

tyres with low levels of tread will slide easily and will be
more susceptible to rupturing.
Make sure your air pressures are correct.
Low pressure also results in excessive wear on the
edge of the tyre, shortening the tyre's life.
To assure normal wear you should check air pressures
and alignment and rotate the tyres regularly. In addition
you should avoid bad driving habits such as sudden
acceleration & braking .
Check regularly that wheel nuts are securely tightened.
Never overload your tyres. The maximum load and
inflation pressure of the tyres are moulded into the
sidewall.

Regular maintenance
Air Pressure
Wheel Balancing
Wheel Alignment

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"YOU HAVE TO KEEP YOURSELF

FIT, UP AND RUNNING."

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ESSENTIAL DUTIES AND

RESPONSIBILITIES

Keep the truck and associated equipment

in proper working CONDITION
Report any problems to the Supervisor.

Keep the VEHICLE and the load area clean and free of
clutter

Driver will be responsible to load and verify packages

against manifest prior to leaving.

When help assigned (driver and driver helper),

maintain responsibility for truck and equipment.

Top priority should be given to taking care of the

customers needs.

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WORLDS BEST
TRANSPORT
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REVIEW
1.Who are you?
-Heart of the Company(Adishwar)
2. What is your major role?
-Be polite, trustworthy & ON

TIME DELIVERY

4.What do Adishwar expect from you?

-Professionalism
-Maintain responsibility for truck and Customer
equipment
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-On time delivery
-need to be friendly, polite and able to relate well to a wide
range of customers

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3. What is that you dont want to do?

-Drink and drive
-Risk
-Demand money after delivery
-Good Maintenance of the vehicle
-Using company vehicle for personal use

KEY TO SUCCESS
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ON TIME - EVERY TIME

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HAPPY
CUSTOMER
HAPPY
DRIVER
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EVERY TIME & HAPPY

CUSTOMER
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ROLE PLAY -2 ON TIME -

THE BEST DRIVER

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Niya- CRM

CRM

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Niya- CRM

THANK YOU
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