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HedEx Lite Training

Huawei Technologies Co., Ltd.


March 2012
www.huawei.com

HUAWEI TECHNOLOGIES Co., Ltd.

HUAWEI Confidential

Contents

HedEx Lite Overview


What Is HedEx Lite
Features
What's New in HedEx Lite V100R003
Glossary

Getting Started with HedEx Lite

Functions of HedEx Lite

Problem Handling

For details, see the HedEx Lite User Guide.

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What is HedEx Lite?


HedEx Lite, the single-user software edition of HUAWEI Electronic
Documentation Explorer (HedEx), HedEx Lite eases documentation browse and
search, and supports online product documentation upgrades. Service engineers
can use HedEx Lite to easily obtain the latest Huawei product documentation.

HedEx Lite is the lightweight single-user software edition of HedEx.


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Features
HedEx Lite has the following features:
Occupies disk space of only 5 MB and small memory space.
Does not need to be installed (if the software package is compressed, decompress it).
Huawei custom hdx format documentation package and local multi-format document
management,allowing users to browse documents of different products and different versions
in a centralized manner.
Provides powerful search functions, allowing users to quickly find desired information.
Supports automatic library upgrade, allowing users to obtain the latest Huawei product
documentation in a timely manner.
Supports automatic software upgrade, allowing users to obtain the latest version of HedEx Lite
in a timely manner.
Support online and Huawei Technologies support site document is an extension of Huawei
Technical Support Website

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What's New in HedEx Lite V200R001C00


Currently, the latest version of HedEx Lite is
V200R001C00
Feature

Modification Description

Management
for local
documentation

Enables service engineers to browse and search for local PDF,


HTML, Word, Excel, PPT, TXT, and ZIP documents.

Node saving

Enables service engineers to save one or more nodes in a


documentation library to an HTML file.

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Glossary

HedEx Lite
A tool used to browse, search, and upgrade Huawei product documentation. HedEx is pronounced as
[`hediks] and is the acronym of Huawei Electronic Documentation Explorer. HedEx Lite is the singleuser edition of HedEx and uses small disk space and memory space.

Product documentation
Documents delivered to customers along with Huawei products. Product documentation includes
solution description, system description, product description, installation manuals, and reference
manuals. Product documentation provides guidance for understanding, operating, and maintaining
Huawei products.

hdx file
The specific format of Huawei electronic documents. The file name extension is .hdx. An .hdx file can
be opened only in HedEx Lite.

library
An .hdx file.

basic library
An independent library that can be directly uploaded to HedEx Lite.

extend library
A library used as a supplement to a basic library.

upgrade boot file


The upgrade boot file is specific for upgrading HedEx Lite libraries and is in .hdxi format. It contains
information about the libraries to be uploaded.
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Contents

HedEx Lite Overview

Getting Started with HedEx Lite


How to get the login ID
Obtaining HedEx Lite and Libraries
Operating Environment
Starting HedEx Lite
Viewing and Uploading Libraries
HedEx Lite Tray Icon
Web UI

Functions of HedEx Lite

Problem Handling

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How to get the login ID


3, Please fill your information.
Your email must be provided
by your company (not your
personal email).

1,Use the account and


password login
support.huawei.com

2, After login ,you can click


the "user upgrade" apply to
Equipment account

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Obtaining HedEx Lite and Libraries

From the CD-ROM shipped with a device:

You can obtain the documentation CD-ROM from the accessories shipped
with a device. HedEx Lite and libraries are available in the CD-ROM.

Using other methods:

Use the Online Query function of HedEx Lite.

Log in to http://support.huawei.com and download HedEx Lite on the


homepage. Then click the link as shown in the following figure for details
about how to obtain libraries at http://support.huawei.com.

Contact local Huawei technical support personnel.

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Operating Environment
Software
Operating System

Microsoft Windows
2000

Browser

Microsoft Windows
2003
Microsoft Windows
XP Professional

Microsoft Windows

Vista Home Basic


Ultimate Business
Enterprise

Microsoft Internet
Explorer
6.0/7.0/8.0/9.0

Mozilla Firefox
3.5/4.0/5.0/6.0

Google Chrome
3.0/4.0/5.0/6.0/7.0/8
.0/9.0/10.0/11.0/12.
0

Other
Requirements

Hardware

Memory: 512
MB or above
CPU: 1.8 GHz
or above
Free disk space:
2 GB or above

Apple Safari 4.0/5.0

Microsoft Windows 7

HedEx Lite may


provide
PDF, Word, Excel, and
PPT documents.
Therefore, you need to
install the
following software:
Adobe Reader 6.0 or
later
Microsoft Office 2003
or later

If the CPU of 3.0 GHz and memory of 1.5 GB are configured, HedEx Lite can support
libraries with the maximum size of 10 GB.
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Starting HedEx Lite

If you have saved HedEx Lite on your computer, go to its save path and double-click the
HedExLite. exe file.

If you are running the documentation CD-ROM, perform any of the following operations:
In the window as shown in the following figure, click Run to start HedEx Lite. Copy libraries from
the CD-ROM to the same local path as HedEx Lite or copy both libraries and HedEx Lite to your
computer. Copy HedEx Lite to your computer, go to its save path, and then double-click the
HedExLite. exe file.

Copy libraries
from the CD-ROM
to the same local
path as HedEx
Lite.

click Run to start HedEx Lite.

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copy both libraries and


HedEx Lite to your
computer.

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Viewing and Uploading Libraries

Click the link to learn


about how to upload
libraries.
If you have obtained libraries, click Library Management on the Admin page and upload libraries.

If HedEx Lite does not contain the library that you require, you can access
http://support.huawei.com to obtain the library and then upload it to HedEx Lite.

If you have obtained HedEx Lite and libraries, double-click a library. Then HedEx Lite starts
automatically for you to view the library. This library, however, is not uploaded to HedEx Lite.
Therefore, this library is not displayed on the Home page after you restart HedEx Lite.

Open a library. You can go


to the previous or next
topic and view the
sequence number (for
example, 306) of the
current topic in the library.

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HedEx Lite Tray Icon


After you start HedEx Lite, the HedEx Lite icon
appears in the system tray. You
can right-click the HedEx Lite icon and choose settings from the shortcut menu to
open the dialog box shown in the following figure.

Change the
default save path
to documentation
libraries.

You can add a


maximum of 10
documentation
library paths.

Check the HedEx


Lite version.

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After you start HedEx Lite, the HedEx Lite icon


appears in the
system tray. You can right-click the HedEx Lite icon and choose
about from the shortcut menu to open the dialog box shown in the
following figure.

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Web UI Homepage
1. After HedEx Lite starts, its homepage is displayed.

Help and Contact Us

2. Libraries with
the yellow icon
are newly
uploaded.

3. Click a library to view its


content.

4. View the library


information.

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5. Click the icon to


upgrade the library.

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Contents

HedEx Lite Overview

Getting Started with HedEx Lite

Functions of HedEx Lite


Advanced Search
Automatic Library Upgrade
Creating Remarks
Providing Feedback
Creating Favorites
Library Management
Printing Documentation by Page or Node
Automatic HedEx Lite Upgrade

Problem Handling

Tip: Play slides in view show mode so that you can click the links in the slides.

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Advanced Search

Specify a search scope.

Set search
criteria.

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Narrowing Your Search


Use HedEx Lite in Chinese to search for both Chinese and English libraries.
Use HedEx Lite in English to search for only English libraries.
You can narrow your search by using the
following methods:

Search within results

Keyword combination

Search mode

Search
Expression

Exact search

"A B"

Search syntax

Boolean logic
search

A AND B;
A OR B

Search filtering

Wildcard search

A*; A?

Fuzzy search

A~

As shown in the following figure, search results are sorted by three categories and
then further classified based on scenarios.
Note: In practice, the search categories for a library is associated with the search
design of the library.
Categories

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Scenarios

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Automatic Library Upgrade Upgrade Methods


You can use the
documentation upgrade
function only after login.

Note:
1. The follow requirements must be met:

You can access http://support.huawei.com.

If your account for logging in to http://support.huawei.com is changed, you need


to update the account information on the Upgrade Parameter page.

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Automatic Library Upgrade Automatic


Detection
If you have saved HedEx Lite and libraries on your computer, HedEx Lite automatically checks for library
upgrade:
If only libraries are upgraded, HedEx Lite prompts customers and Huawei engineers to upgrade local
libraries.
HedEx Lite automatically detects for new libraries available on
http://support.huawei.com at a two-day interval. If there are
libraries to be updated, a message is displayed in the taskbar
tray. If you click on the message, the message will not be
displayed the next two days. If you do not click on the message,
the message will be displayed once you start HedEx Lite again.
HedEx Lite will not detect for new libraries the next two days
irrespective of whether you click on the message.

If a Huawei product is upgraded, a Huawei engineer fills in a software application form for pushing the latest
libraries to a specific customer who uses HedEx Lite. Then HedEx Lite prompts the customer for library upgrade,
helping obtain the latest libraries in time.

HedEx Lite automatically detects for


new libraries available on
http://support.huawei.com based on
the value of Frequency that you
specify. If there are libraries to be
upgraded, a message is displayed in
the taskbar tray.

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Automatic Library Upgrade Manual


Detection

If you have saved HedEx Lite and libraries on your computer, HedEx Lite
automatically checks for library upgrade:
On the Upgrade Library tab page, click
Upgrade libraries to check whether
library upgrade is needed.

Assume that the libraries of Quidway S9300 V100R002C00_05 exist in HedEx Lite. If new versions
of libraries are released on http://support.huawei.com, the list of upgrade tasks is displayed below
after you click Upgrade libraries.

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Automatic Library Upgrade Online Query

Enter a correct product name. When you enter the first letter
of a product name, HedEx Lite automatically displays all
related product names for your reference.

Note: Huawei engineers and customers have different rights, so the libraries that they can browse in HedEx
Lite are also different. Generally, the libraries that you obtain after clicking Online query in HedEx Lite are the
same as those that you obtain from http://support.huawei.com.
The Obtaining the HedEx Lite Software and
Libraries page is displayed.
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The Viewing and uploading


Libraries page is displayed.
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Automatic Library Upgrade Rollback


After a library is upgraded, if you find that the target version is not the required one, go
to Upgrade Library > Upgrade Log and click the left arrow icon as shown in the
following figure to roll back to the source version.

Rollback succeeded.

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Creating Remarks
When viewing a library, you can create a remark as you please.

1. Click Add Remark to


open the Remarks
page.

The icon is
displayed if
there are
remarks.
Click the icon
to locate the
row where a
remark is
created.

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Managing Remarks
1. Query remarks
by author, title,
date, or content.

2. Click Import to import


the remarks that are
exported from HedEx
Lite.

3. Click Export to export


remarks to an Excel file.

4. Modify or delete a
remark.

5. Click a remark to locate the


specific library content.

Tip: The import and export functions are used for data backup, data migration, and batch feedback.

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Providing Feedback
You can provide feedback if you have any
doubts, suggestions, or requirements.

Enter your feedback


and click Submit. You
can go to My Support to
view replies.

You can provide


feedback on each
topic in an .hdx
file.

Click View Your Feedback


to view replies.
When you click Email
Feedback, your local
email client will be
invoked automatically.
You can send your
feedback to the default
email address
support@huawei.com.

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Managing Documentation
Creating Favorites

When viewing a library, you can create a favorite for the page that you frequently view.

Click Add Favorite to open


the Favorites page.

On the Favorites page, you can view all favorites.


If a favorite title is unavailable, the related library does not exist and therefore cannot
be opened.
Click a favorite to
view specific
document content.

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Managing Documentation Managing


Libraries
On the Library Management page, you can:

Upload a library. To upload multiple libraries at a time, click Add


More and then click Browse to add more libraries.

NEW

You can click this button to add non-HDX documents in local


folders to HedEx Lite, which then can search for non-HDX
documents in local folders in the same way as it searches for HDX
documents. Supported non-HDX documents include PDF, HTML,
Word, Excel, PPT, TXT, and ZIP documents.
Create folders
to display
libraries in a
tiered structure.

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Choose
whether to
display a
library on the
Home page.

Managing Documentation Managing


Libraries

click this button to add non-HDX documents in local folders to


HedEx Lite ,like:PDF,HTML,WORD,EXCEL,PPT,TXT,ZIP.

Click here you can view the floder like hdx.

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NEW

Page Saving

NEW

You can use the page saving function provided by Internet Explorer to save one or more nodes.

2
1

Click:Save
Page

3
Select a
node.

Select a save
path.

Tip: Only HTML pages can be printed by node.


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Automatic HedEx Lite Upgrade

HedEx Lite automatically accesses http://support.huawei.com to check for its later


version every seven days after its first start. If a later version is detected, a
message is displayed prompting you to download and upgrade HedEx Lite.

Alternatively, you can check for a later version of HedEx Lite by using the HedEx
Lite icon on the taskbar.

Note:
To upgrade HedEx Lite, you must have an equipment customer account or a Huawei
engineer account at http://support.huawei.com.
During HedEx Lite upgrade, all data (including libraries, remarks, and favorites) of the earlier
HedEx Lite moves to HedEx Lite of the latest version.

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Contents

HedEx Lite Overview

Getting Started with HedEx Lite

Functions of HedEx Lite

Problem Handling

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Problem Handling

(1) When customers encounter any problem in the use of HedEx Lite, the customers can
contact Huawei front-line engineers for technical support or call the Huawei Customer
Service Hotline or package the log folder under the HedEx Lite path and send it to
support@huawei.com .

(2) When customers or Huawei front-line engineers encounter any problem in the use of
HedEx Lite, they can submit the problems in the iCare based on the product.

(3) When the second-line cannot solve a HedEx Lite problem, the problem is submitted
to the third-line, that is, the HedEx Lite coordinator of the corresponding product line for
solution, or you can also contact the coordinator of the Information Tools Department
directly for help.

Note:

HedEx Lite is an attribute of documentation, pay attention to the following points when
submitting problems in the iCare:

Select Document in Root Cause, and enter HedEx Lite information in Work Note.

When the HedEx Lite applies to multiple products, select the product that the submitter
is responsible for.

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Thank you
www.huawei.com

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