Академический Документы
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Submitted To
Submitted By
Prof.(Dr.) N.P.Singh
Management Information Systems
Abhisek Nayak
15PGPIM35
Akshay Kalia
15PGPIM15
Devasmita Mishra
15PGPIM13
Saurabh Karamchandani 15PGPIM41
Sneha Tripathi
15PGPIM24
Utakarsh Jayant
15PGPIM27
Subject Oriented
Integrated
Time-Variant
Non-Volatile
Applications
Information Processing
Analytical Processing
Data Mining
Dimensional Model
Helps to store data so that it is easy to retrieve it from the database
Design Model Steps
Choose the business process
Declare the grain
Identify the dimensions
Identify the fact
Benefits of Modeling
Understand ability
Query performance
Extensibility
Benefits of CRM
Effective Operations- Reduces costs
Increased customer satisfaction
Long term profitability and sustainability
Measures of Failure
Funding Issues
Users unhappy with the quality of the
data
Users are unhappy with the query tools
Benefit to small percentage of users
Poor performance
Inability to expand the data warehouse
Data that is not integrated
ETL steps do not fit in the batch
window ETL
Vendors
Key Players
Leaders
Teradata
Oracle
IBM
Microsoft
SAP
Niche
HP
Players
MarkLogic
Exasol
Kognitio
Challengers
AmazonWeb
services
1010data
Cloudera
MapR
Technologies
Visionaries
Actian
Pivotal
Infrobright
Hitachi
Costing Models
Perpetual Model
Requires you to also pay an annual fee to receive the latest updates and access to
support
Consumption Model
Pay-per-Use SaaS Services-Separate cost is incurred for each user of a SaaS application
The Cocomo Model
Empirical model that was derived by collecting data from a large number of software
projects
Conclusion
Advantages of integration of CRM with Data Warehousing
Reduction in cost to acquire customers
Reduction in cost to sell
Reduction in cost to serve
Reduction in time to serve
Recommendations
Switching from databases to data warehouses highlights the benefits achieved in
businesses
Accounting for overhead or cost incurred in the transition from switching to data
warehouses
Break-even analysis can be performed to determine the average time taken
References
1.
Customer Relationship Management (CRM) and Corporate Renaissance by M.L Agarwal . Journal of Services
Research Volume 3, Number 2 (October
2.
http://sqlmag.com/database-administration/seven-steps-successful-data-warehouse-projects
3.
http://www2.sas.com/proceedings/sugi29/116-29.pdf
4.
5.
http://datawarehouse4u.info/OLTP-vs-OLAP.htmlOLTP vs OLAP
6.
http://olap.com/category/bi-solutions/predictive-analyticsPredictive Analysis
7.
http://www.ewsolutions.com/resource-center/rwds_folder/rwds-archives/rwds-2000-01/data-warehousesuccess
8.
Building the Unstructured Data Warehouse: Architecture, Analysis, and Design, By Bill Inmon, Krish Krishnan
9.
10. http://learndataModelling.com/blog/dimensional-data-Modelling/
11. Building the Unstructured Data Warehouse: Architecture, Analysis, and Design, By Bill Inmon, Krish Krishnan
12. http://docs.oracle.com/html/E10312_01/dm_concepts.htmData Mart Concepts
Thank You