Академический Документы
Профессиональный Документы
Культура Документы
Agenda
Overview
Applications and Transfers
Remaining Family Members
Repairs
Section 8/ Leased Housing
Questions and Answers
NYCHA at a Glance
Mission Statement:
The New York City Housing Authority's
mission is to increase opportunities for low
and moderate-income New Yorkers by
providing safe, affordable housing and
facilitating access to social and community
services.
NYCHA at a Glance
Conventional Public
Housing
403,917 authorized
residents
328 developments
Section 8 / Leased
Housing
212,586 residents in
Section 8 units
88,467 apartments
were rented as of
January 1, 2015.
NYCHAs Section 8
program is the
largest in the country
NYCHA at a Glance
DRAFT
10
N0- City Agency Referrals- Applicants who are referred to the Housing Authority by
the HIV/AIDS Services Administration (HASA), or by the Department of Housing
Preservation and Development (HPD), or from the Administration for Childrens Services
(ACS) under the Family Unification Program or Independent Living Program, or by the
Health and Hospital Corporation (HHC) or Department of Homeless Services (DHS).
N1- Victims of Domestic Violence (VDV) and Intimidated Witnesses (IW) VDV- Applicants who have suffered serious or repeated abuse from a family member
or a person with whom they had, or continue to have, an intimate relationship.
IW- Applicants with a family member cooperating in a criminal
investigation/prosecution, where a member of the household has been threatened by
a defendant or by a person associated with a defendant. Applicants must be referred
directly to the Housing Authority from the District Attorneys Office. For list of required
documents for VDV visit NYCHAs website.
N8- No Need-Based Preference Families, who do not qualify for Need Based priorities,
and families who do not live or work in New York City.
11
Priority
12
W0- Applicants with children referred by the New York City Department of
Homeless Services (DHS) pursuant to an agreement with the Housing
Authority and who qualify for any of the three (3) working family definitions
described below.
W1- Family incomes ranging from 51% to 80% of the area median income. For
a family of three they are making between $38,851 and $62,150.
W2-Family incomes ranging from 31% to 50% of area median income. For a
family of three they are making between $23,351 and $38,850.
W3- Family incomes ranging from none up to 30% of area median income. For
a family of three they are making between $0 and $23,350
13
Transfers
Residents can transfer to another apartment in their current development (intradevelopment) or another development (inter-development)
Constituents must submit a transfer request at their management office
Residents remain on the waitlist for two years, if within that time they are not
called for an apartment, they may choose another development. Can choose
from Guide to Vacancies which lists developments with anticipated vacancies
Transfer Status Check our office can check the status of a transfer
Cannot predict when a persons referral will be selected - TSAP selects the
application or transfer request with the highest priority and certification date
14
DRAFT
15
Occupancy: No one can live in a NYCHA apartment unless they are an original family
member, added through family growth, or received written permission from developments
housing manager and remains continuously in the apartment, on all affidavits of income
Succession: After a tenancy ends (the tenant/ lessee(s) move out or die, a person can
succeed to a NYCHA lease if she/he qualifies as a Remaining Family Member and is
otherwise eligible for the NYCHA apartments
An original family member
Added through family growth
Received managements written permission to permanently live in the apartment not
less than one year immediately prior to the date the tenant vacates the apartment
or dies, and remained continuously in the apartment, meaning on all affidavits of
income. Must be: husband, wife, son, daughter, stepson, stepdaughter, father, mother,
stepfather, stepmother, brother (including half-brother), sister (including half-sister),
grandfather, grandmother, grandson, granddaughter, son-in-law, daughter-in-law,
father-in-law, mother-in-law
Otherwise Eligible: The RFM must have the legal capacity to sign a lease, must pass a
criminal background check and must have a verifiable income on which to calculate a
rent.
A Remaining Family Member family who qualifies to succeed to a NYCHA apartment
must also move to an apartment of correct size, if required based on NYCHAs
Occupancy Standard
16
DRAFT
18
When calling our office about emergency and non-emergency repairs, please provide
the repair request work order number(s) and the residents full name, address
(including apartment number), and phone number
CCC was created to ensure uniformity and standardization of work orders throughout
the Authority
Residents can call 24 hours a day, seven days a week, to receive a service date,
time, and confirmation ticket number
A NYCHA representative will call the resident 24 hours before the scheduled appointment
to confirm
The CCC provides interpretation services for residents who are limited English proficient to
ensure they receive the best information available
The Office of Intergovernmental Relations will not override the CCC in regard to nonemergency matters
No heat
Water leak
Gas leak Elevator problems
Exposure to lead based paint /
asbestos
Blocked sanitary sewer line
Broken front door or building
entrance
Smoke Detector out of order
Electrical Outlet outlet
sparks/partial power
Extermination rats
Refrigerator out of order
Window Guards damaged/missing
Non-Emergency
Unhinged closet door
Kitchen cabinets/carpentry repairs
Painting
Plastering
Loose kitchen or bathroom tiles
Individual stove burner out of
order
504 Retrofit bathroom door
retrofit
Loose door handle
Leaky faucets
Refrigerator Freezer Door Gasket
damaged/missing/ loose
20
Fix-It-Forward
Fix-It-Forward offers common-sense fixes to NYCHAs repair
process
Track repairs and work order completion through dispatch
communications, instead of through paper work slips
Launch the MyNYCHA app, which will enable residents to create,
submit, view, schedule/reschedule and update inspections/maintenance
service requests 24/7.
Schedule appointments in one call. Complex projects typically require
multiple components (for example plumbing, carpentry, plastering, and
painting) and require an individual work order to be opened for each
part of the job. The initiative will allow residents and managers to
schedule all repairs with one call.
Address minor repairs in real-time when an apartment is inspected,
instead of scheduled later.
Invest in our infrastructure: The City allocated $300 million to a
roof replacement program to complete repairs at the worst roofs in
NYCHA during the next three years, addressing one of the primary
causes of mold.
21
DRAFT
22
Section 8 Applications
23
Under HUD Housing Quality Standards (HQS), all Section 8 units must
be inspected prior to the family moving in and regularly thereafter
If the unit or building fails HQS inspection, the landlord has 30 days to
make the repairs before payments are suspended (24 hours for life
threatening violations) . Residents must continue to pay their portion of
the rent, even when subsidy is suspended.
Safe,
Clean,
and
Connected
Communities
25
Operate
(Re)Build
5) Transform to
digital organization
6) Localize
property
management
7) Pursue
comprehensive
sustainability
agenda
8) Improve safety
and security
9) Refine capital
planning strategy
10) Provide land to
support creation of
affordable housing
units
11) Adopt design
excellence
practices
12) Use HUD
programs to
preserve units
Engage Residents
26
Thank you!
27