IT MANAGEMENT

Group Members
Bejal S Brahmbhatt 30098204
Hansala Balasuriya 30098068
Asif Dhanani
30097981

INTRODUCTION

Alibaba Group is a family of Internet-based businesses which

makes it easy for anyone to buy or sell online anywhere in the
world.

Since its inception, it has developed leading businesses in

consumer e-commerce, online payment, business-to-business
marketplaces and cloud computing, reaching Internet users in
more than 240 countries and regions.

Alibaba Group consists of 25 business units and is focused on

fostering the development of an open, collaborative and
prosperous e-commerce ecosystem.

ENTERPRISE SYSTEMS
Supply chain in Alibaba is managed in traditional
way but they add value and technology to its each
step of operations.

BUSINESS CHARACTERSTICS

Business success and rapid growth is built on the spirit of

entrepreneurship, innovation, and an unwavering focus on
meeting the needs of our customers.

Focused in our regular training programs, team-building

exercises and company events.

They are working to be the first company to make this

market data available free to all of our users.

Their strategies to suit fast-changing market conditions and

to expand the reach of their businesses.

SWOT ANALYSIS
Strengths:
Alibaba increases segmentation of information and comprehensive, so
that more targeted and effective.
The world's largest Chinese Forum has created a great convenience for
traders around the globe to exchange, and also closer to the distance
between the various traders, but also to enhance the visibility of the
website.
Weakness:
Alibaba membership system to increase the fees in the process of
transformation, will lead to the loss of existing members, will create the
opportunities for competitors, the development of the site will be
difficult.
Alibaba's business platform large and cluttered that it had 27 industries,
800 - 900 categories of industries as a business platform to optimize the
greatest obstacles

SWOT ANALYSIS
Opportunity:
Several large banks and credit companies to participate
fully in the field of e-commerce, which the depth of the
development of e-commerce has created opportunities
The development of e-commerce legal provisions, and
actively creates a safe and regulated business environment.
Threats:
Online payment security, not so good infrastructure in some
cities, which will hold back the development of Alibaba.
B2B business site model, not only in the last few years with
the rapid development of the world, which will lead to more
competitive.

COMPETITORS
Global Sources
Global Sources company private limited

It provides sourcing information to volume buyers and integrated

marketing services to suppliers. A wide range of media is used to
connect suppliers and buyers worldwide online portals,
magazines, research reports, and trade fairs.

1. The promotion of more channels and market research reports and

organize their own event.
2. Promote experienced Global Sources has been done for 38 years,
is the old platform to promote and experience.
3. Has its own fixed base of buyers, manufacturers.

E COMMERCE IN ALIBABA

Alipay is a third-party online payment platform.

Alipay provides Escrow service, in which consumers can

verify whether they are happy with goods they have bought
before releasing money to the seller

Alipay partners with more than 100 financial institutions

including Visa and MasterCard to provide payment solutions
for customer.

How Escrow works?

1.Buyer Starts an Order

How Escrow works?

2. Purchase Order

How Escrow works?

3. Buyer Pays to Escrow

How Escrow works?

4. Supplier Ships the Order

How Escrow works?

5. Buyer Confirms & Releases Payment

IMPACT OF FACEBOOK

Respond rapidly

Achieving Goals- the continued growth of social

networking technology is helping more businesses achieve goals

Efficiencies Grow- Companies are maintaining one-to-one marketing

strategies to reducing the cost and time involved in recruiting

Doing e-business Globally

Information available for websites

Facebook page link https://www.facebook.com/Alibaba.AU

ALIBABA COMBINING WITH

YOUTUBE

Using this YouTube site Alibaba provide all the information to their consumer, business
people and all over the world.

Gives information about current economies and opportunities

Successful small business stories

Provide all the information that :

Why choose Alibaba

How to use it?
How to search it?
Supplier information
Membership of e-business
Business tips and good ideas

http://www.youtube.com/user/TeamAlibaba

ENTERPRISE SYSTEMS

Alibabas wholly owned subsidiary group Alisoft

is a software store platform that integrated
advanced internet, telecommunication and
software applications
It develops markets and delivers internet based
business management solutions targeting small
and large businesses

ENTERPRISE SYSTEMS

Alibaba Group having 9 partner relation entities as follows:

Alibaba.com International
Leading global e-commerce platform for small businesses

Alibaba.com china Domestic

Leading domestic e-commerce platform for Chinese small
businesses
Ali Express
Leading global e-commerce marketplace for consumers
Taobao.com
China's most popular C2C online shopping destination

ENTERPRISE SYSTEMS
Tmall.com
China's leading B2C shopping destination for quality, brand-name goods
Juhuasuan.com
Comprehensive group shopping platform in China
Etao.com
Comprehensive shopping search engine in China
Aliyun.com
Developer of platforms for cloud computing and data management
Alipay.com
Most widely used third-party online payment platform in China

IT PLANNING AND PROCESSES

In the approach to IT planning in Alibaba , one

major part of the planning process was to make
sure the operation expansion was completely
supported by a rapidly scalable IT infrastructure
that could also manage security challenges.

They introduced a BIG-IP Global Traffic

Manager which is able to consistently provide
high-quality and secure services to its 24/7
worldwide customer base.

IT PLANNING AND PROCESSES

Alibaba cloud computing is a developer of

platforms for cloud computing and data
management which they use as an IT strategy.

It provides a comprehensive suite of internet

based computing services which include E
Commerce data mining, high speed massive E
Commerce data processing and data
customization

BUSINESS INTELLIGENCE AND

DSS

Recently Alibaba announced its first major

update to Aliyun including an upgraded search
engine function and more efficient management
of data traffic

Integration of Alipay, an online payment

integration just like paypal making mobile
transactions easier and more secure

CONCLUSION
In Conclusion, Alibaba group has been recognised
as the world leader in the E commerce business.
This is because of the adoption of the IT
management strategies and technologies that they
achieved their objectives and got good outcomes
from E business.

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