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INTRODUCTION TO MANAGEMENT
Texts
Lussier R.N.(2006), Fundamentals of
Learning Objectives
Define Managers And Management.
Explain What Managers Do.
Describe The Competencies Used In
Managerial Work
Identify and explain the challenges of
modern day management
Definitions
Louis E Boone & David L Kurtz- The use of
MANAGEMENT
Management
is
the
attainment
of
organizational goals in an effective and
efficient
manner
through
planning,
organizing, staffing, directing and controlling
organizational resources.
Information
Raw materials
Knowledge
MachineryFinancial capital
Characteristics
Management is a distinct process.
Management is an organized activity
Management aims at the accomplishment of
predetermined objectives.
Management is both a science and an art.
Management is a group activity
Management principles are universal in nature
Management integrates human and other
resources.
Examples of Management
SCHOOL
1.
2.
3.
4.
SCHOOL TIMETABLE
SPORTS DAY
SCHOOL TOUR
EQUIPMENT
REQUIRED
5. SUPERVISION OF
CLASSES
6. FINANCIAL BUDGET
8
PERSONAL LIFE
1.
2.
3.
4.
5.
FINANCIAL BUDGET
TIME MANAGEMENT
SOCIAL LIFE
WORK SCHEDULE
HOME LIFE
Organizational Performance
Organizational Performance
A measure of how efficiently and effectively
19
110
Figure 1.1
11
112
113
Technology
114
Figure 1.2
115
Communication Competency
Ability to effectively transfer and exchange information
that leads to understanding between yourself and others
Informal Communication
Used to build social networks and good
interpersonal relations
Formal Communication
Used to announce major events/decisions/
activities and keep individuals up to date
Negotiation
Used to settle disputes, obtain resources,
and exercise influence
18
having
Multicultural Competency
Understanding, appreciating and responding to
diverse political, cultural, and economic issues
across and within nations
Cultural knowledge and understanding of the
events in at least a few other cultures
Cultural openness and sensitivity to how others
think, act, and feel
Respectful of social etiquette variations
Accepting of language differences
22
Self-Management Competency
Developing yourself and taking responsibility
Integrity and ethical conduct
Personal drive and resilience
Balancing work and life issues
Self-awareness and personal development
activities
23
Self-Management Competency
Snapshot
My strengths and weaknesses havent
changed a lot in 51 years. The important
thing is to recognize the things you dont do
well and build a team that reflects what you
know the company needs.
Globalization
and Diversity
Knowledge,
Learning,
Quality, and
Continuous
Improvement
Ethics and
Social
Responsibility
Participative
Management,
Empowerment,
and Teams
GENERATIONAL DIFFERENCES
125
Knowledge
Management
Change, Creativity, Innovation,
and Entrepreneurship
Continuous Improvement
Knowledge Management
Involves everyone in an organization in
126
Entrepreneurship
and Teams
markets globalize.
130
E-Commerce
131
Exhibit