RERANGKA DASAR

TATAKELOLA DAN
SISTEM INFORMASI

Session #2

TANTANGAN MANAJEMEN TI
On Demand
Management + IT
Investment
Asset Optimation

Meneglola permintaan terhadap TI secara

konsisten dan mampu menjaga
keselarasannya dengan pencapaian tujuan
bisnis
Utilisasi asset dan infrastruktur TI secara
optimal

Business
Intelligence

Pengembangan strategi data, pengelolaan

Big Data, dan Data analytics untuk
menopang business intelligence.

Total Cost of
Ownership + IT
Value proposition

Return on IT Investment, Perubahan proses

bisnis, dan upaya menjaga keberlanjutan

TANTANGAN MANAJEMEN TI
IT Architecture + Mengimplementasi scalable,
secure, open architecture,
Applications
dan standardized solutions

Security +
Privacy
Talent
Management
+
Development

Implementasi kebijakan,
sistem dan prosedur yang
menjamin keamanan dan
kerahasiaan data
Pengelolaan human capital di
bidang TI, termasuk di
dalamnya akuisisi, pelatihan,
serifikasi dll

ARAH SIS DALAM ORGANISASI:

ESKALASI KEMANFAATAN TEKNOLOGI
INFORMASI
Tahap 1: Penurunan Biaya
Tahap 2: Peningkatan Investasi
Tahap 3: Penguatan Produk atau Layanan
Tahap 4: Penguatan Proses Pengambilan
Keputusan
Tahap 5: Perluasan Jangkauan ke Pelanggan
Tahap 6: Peningkatan kualitas kemitraan dengan
dukungan manajemen rantai pasokan atau bentuk
kolaborasi lainnya

Functional Use
Business
Survival

Benefits

Management Focus
Partnership &
Collaboration

Below the Line

Above the Line

Reaching Customer
Business
Effectiveness
Generate
Revenue

Enhancing Decision
Executive Making
Enhancing Products

Leveraging
Investments
Cut Cost

Reducing Costs
Time

Organizational
Effectiveness

REJUVENASI PERAN SIS

Menjalankan fungsi operasional operasionalisasi jejaring
komputer
Pengembangan sistem pengembangan dan
pemeliharaan serta pembaruan sistem
Pengembangan Arsitektur penetapan strategi dan
rancang bangun serta rerangka bagi penetapan SOP
Identifikasi kebutuhan bisnis artikulasi kebutuhan
informasi dalam bisnis
Membantu membuka strategi inovatif dalam bisnis enabler

SKILLS DAN STRATEGI

Maksimisasi efisiensi operasi TI dengan
penyederhanaan proses bisnis.
Mengarahkan SDM TI untuk tujuan peningkatan kinerja
bisnis, bukan hanya menjaga server
Realokasi sumberdaya untuk tujuan kepemimpinan
bisnis terutama dalam pengembangan model bisnis
yang baru.
Inovasi proses bisnis yang bertumpu pada pilihan
teknologi yang murah dan ramah.

STRATEGIC MANAGEMENT OF IT:

FRAMEWORK

INFORMATION SYSTEMS STRATEGY

Suatu organisasi perlu mengembangkan Strategi Sistem
Informasi agar kebutuhan informasi bagi setiap orang
dalam organisasi dapat dipenuhi secara efisien dengan
prosedur yang sama.

Unit
Corporate Information
Systems Strategy

STRATEGIC OBJECTIVES
Describe the factors influencing an information system within
an organisation:
organisation and functions of management methods for
planning and decision-making,
legal and audit requirement, general organisation structure,
responsibility for the information system within an
organisation,
information flow, hardware and software, standards and
behavioral factors, e.g. personalities, motivation, ability to
adapt to change.

OBJECTIVES
Information Flow: Describe the methods and
mechanisms of information flow within an
organisation, both formal and informal, and the
constraints imposed upon that flow by organisational
structures.
Personnel: Understand the levels of task/personnel
within an organisation: strategic; implementation;
operational. Relate the needs of these three levels to
the information system.

CORPORATE PLAN
Businesses may have a corporate plan on how to
implement the corporate strategy.
They will also have an information system strategy (IT
strategy).
The IT strategy is concerned with the planning,
introduction and use of IT resources for the benefit of
the organisation.
It is closely linked with other strategies.

FACTORS THAT INFLUENCE

Management organization and functions.
Planning and decision-making methods.
General organisational structure.
Responsibility for Information Systems within an
organisation.
Hardware and Software.
Standards.
Behavioral factors.
The efficiency of information flows.

MANAGEMENT ORGANISATION &

FUNCTIONS
Organisation and implementation means getting
things done.
Decisions from higher in the organisation are
implemented by the managers, and the tasks
organised in such a way to make it possible.
Strategic planning involves the direction of the
organisation, while tactical planning involves medium
to short term objectives.
Controlling and reviewing involves the manager of
a particular department looking at the performance to
ensure that targets are being achieved.

RESPONSIBILITY FOR INFORMATION SYSTEMS

WITHIN AN ORGANISATION
Done by the IT department, best done by coordination
throughout the organisation than by individual
management responsibility areas.
Networked centrally held data is the most efficient
system.
Individual managers who set up their own systems
within the organisation may be compromising data
security, and the data protection act. They will probably
duplicate much of the data held centrally making it an
inefficient system.

ORGANISATIONAL
STRUCTURE
Hierarchical structure in most organisations, meaning the
communication of data must be up and down the different
levels.

Hardware & Software

Many organisations use the existing hardware
and software and adapt as change is necessary.
This usually means a compromise system.
New developments communicate with older
systems i.e. a new MIS system and an existing
data processing system.

BEHAVIORAL FACTORS
Staff attitude and cooperation when change is
necessary, especially senior managers.
Staff motivation for new systems must be good, a
factor will be how good the man management is of
the individual managers.
Cooperation between managers of different
departments essential, not one department getting a
system that is good for them but poor for the rest of
the organisation.

CHIEF INFORMATION
OFFICER
Tupoksi CIO: mampu berepran sebagai
penyeimbang antara chief technology
mechanic dan new CIO leader
Menyikapi fenomena: CIO at the Crossroads,
maka CIO harus mampu berperan dalam hal:
Driving innovation
Managing change
Supporting infrastructure

PRIORITAS CHIEF INFORMATION

OFFICER
Lead, dont just manage
Understand the fundamental of business environment
Create a vision for how IT build the organizations
success
Create appropriate IT Governance
Align IT strategy and business strategy
Managing IT risks
Manage IS performance