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Capacity Building

Connected
Communities

Hital Muraj
Academy Manager & CSR – East and
North Africa
hmuraj@cisco.com

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Networks and People
For Thousands of Years,

Networks have connected people in all facets of life—


families, communities, institutions, commerce.

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Cisco’s CSR Principles
 Long term commitment
 Focus on measurable impact
 Thinking globally, acting locally for today and future
generations
 CSR is everyone’s responsibility at Cisco

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Cisco Networking Academy Overview

Entry Level Networking Skills Education


Focus: Individuals and Underserved Communities

Large and 165+ Countries


Global 750,000+ Students/Year
3 Million+ Students over 12 Years

Diverse Students: Age, Gender, and


Students and Challenging Circumstances
Communities
Communities: Mature and Developing Countries

Diverse Universities, Community Colleges, Vocational


Educational Schools, Secondary Schools, Non-profit
Institutions Organizations, Second Chance

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Program in Kenya

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1 121 1 13
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27 Academies – Universities, Polytechnics


8,834+ Students since Inception, 34% Females
95 instructors, 20% Females
Key Findings:
• The Networking Academy has increased career opportunities for students;
• nearly two-thirds of students find employment.
• Three-quarters of those finding employment have positions that include networking
functions.
• Two-thirds find employment in the private sector.
• Over 10 percent of former students start their own business
“Before I had no job, no focus in life; but with just a Cisco certificate, I am now a self-employed young man
with awesome potential in the future.”
“The major change is that I’ve started my own small business.”
Presentation_ID “I learned that after attaining knowledge of networking, setting
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reserved. was the best option.” 6
Cisco Confidential
Making a difference…
 Reaching out to underserved population
Kibera – created employment
Deaf Aid – 4/15 students employed
Academies in rural areas
 Kenyan student tops in EMEA
 Close collaboration with the Government
MoU with Ministry of Higher Education,
Science & Technology
Ministry of Information & Communication

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“The two great
equalizers in life
are the Internet
and education.”

John Chambers
CEO, Cisco Systems

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“Let there be work, bread,
water and salt for all”
Nelson
Mandela

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Objective
To bring to bear the power of ICT to
addressing the basic human needs, access
to education, access to healthcare and
individual economic opportunity for least-
served populations in Africa.

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Currently are working in

Near future

In a year

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CKC- the Circles of Influence

Virtual CKC (Using mobile devices)

Community Outreach
CKC
A Physical CKC

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A Community Knowledge Center

Finance
consultation
loans “MY Money” ESL

Business
- WiFi service to public buildings mentoring

- National and local beehive portal


- Community Connectors
- BPO/Call Centres
- PC Clinics
Clinic
- Health services (community clinic)
- Professional / personal skills training center
School
- SMB consultation and assistance
- Office services

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Partnering with Safaricom – Connectivity &
Services
Internet

Leveraging our investment:


• Safaricom is providing connectivity
CKC - Sega to all our centres
• CKC to provide Safaricom services,
will help with sustainability
• Smarter ways of managing the
centre – M-PESA for e-Learning etc
Internet
School
School School
School

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The process

CKC managers part


of a social network CKC
Community portal
(community of Managers ‘ training
practice) COUNTRY COMMUNITY

Offering services:
Beehive
Needs assessment, CKC Internet
Capacity building Map community
manager needs Variety of courses
to NGO’s and assets
Office services
COUNTRY CKC Media and movies
Mobile phones charging

National portal

COUNTRY

Empowered SMB install


connectivity in the CKC Community applies for
Empower local technology Secured building
CKC
SMBs community of SMBs CKC manager candidates
practice
CKC broadcast internet COUNTRY COMMUNITY
services
CKC

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Community of Practice

CKC
managers
Social
Network
Continuous
Continuous needs and assets Exchanging
needs assessment in mapping in the ideas,
the community community continuance
support
CKC

Offering more
relevant services
Updating portal, add
more relevant
content
Community portal
CKC evolution
evolution

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Connected Communities

Community of
Community of Practice (Health)
Practice (SMB,
entrepreneurs)

CKC
SMB’s Clinic

Police

Community of Community of
Practice (Security) Practice (Education)
School

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Outreach

Community / world
Infrastructure and
Communit
y of
practice
)(Web 2.0
The Community Development

Physical communit
location y Portal

ICT Social &


Infrastru Youth Local
cture Activities partnershi
access

p
Sustainability
Capacity
building of
Cellular local NGOs
and
virtual
Services

Education, Center
managers

Training
Health training
Ecosystem

Communit Training
Content and

y and
Connector Certificati
s on
services

Entrepreneurshi
p

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Ethiopia
Rwanda
Kenya
Cameroon
Nigeria

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Karachuonyo – Pala Market

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Nyangweta Center

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Sega Silicon Valley

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Transformation…. Entire village connected

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Impact… a few …
“Through the ICT Skills I
acquired at SSV, I was able
to create a digital OB and
was promoted to Senior
Officer, Sega Police Post”,
Peter Mbuthia

“After school I go to the


community centre and use
computers and I now have an
email address”, Barack
Odongo

“I now have a place to socialise with


the community and I look forward to
weekends, because we go to watch
cinema”, Magdalene Awiti

“The transformation of Sega Silicon Valley into


a small web hub has assisted me a great deal
as it has saved me the agony of cycling to
Rambula and Ukwala community libraries
where I could go yet some of the books
needed are not available”, Vincent Odhiambo
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Impact…

“After school I go to the


community centre and use
computers and I now have an
email address”, Barack
Odongo “I now have a place to socialise with
the community and I look forward to
weekends, because we go to watch
cinema”, Magdalene Awiti

“The transformation of Sega Silicon


Valley into a small web hub has
assisted me a great deal as it has
saved me the agony of cycling to
Rambula and Ukwala community
libraries where I could go yet some of
the books needed are not available”,
Vincent Odhiambo

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A Successful Journey

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The Journey Continues

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