Exam1 - Info

40 minute closed-book section (multiple choice)

40 multiple-choice format questions

Starts promptly at 6pm. If you are late, you will not get extra
time.
This section will end promptly at 6:40pm.

75 minute open-book section (essay)*

You must begin this section no later than 6:50pm. You will
have 60 minutes from the time you start the exam.
5 essay questions
These you will take on Moodle Bring a laptop. You may also
go to the computer center immediately after the closed-book
section and take there.
*All notes, articles, activities are fair game

Exam1 Closed-Book
Pointers
Chapter 1
Define Human Capital
Be able to explain how the role and value of
HR departments have changed over the years
Define and distinguish: Downsizing,
outsourcing, offshoring, nearshoring,
homeshoring, furloughing
What are the roles and responsibilities of HR
managers (what do HR managers do)?
HR managers versus Line managers

Exam1 Closed-Book
Pointers
Chapter 2
Define Strategic Planning, Human Resources
Planning
Lost-cost strategy versus differentiation strategy
(and the different HR practices that are associated
with these different strategies)
Ways to forecast a firms demand for and supply of
labor
Reconciling labor supply and demands (2.6a on
page 69)
Define Benchmarking and Balanced Scorecard

Exam1 Closed-Book
Pointers
Chapter 3
Protected Classes Definition and examples (federal law)

Prohibited discriminatory employment practices (e.g., hiring,

firing, promotions)

Equal Pay protections

Organizations exempt from the Civil Rights act (see third to last
paragraph on page 96).

BFOQ defenses

Reasonable Accommodation (disability and religion)

Examples of protected classes in state law (that are not

protected federally)

Sexual harassment definition, types, employers responsibility

Exam1 Closed-Book
Pointers
Chapter 4
Definition: Job Analysis, Job Description, Job
Specification
Purpose of Job Analysis
Position Analysis Questionnaire
Critical Incident Method
Writing Clear and Specific Job Descriptions
Problems with Job descriptions
Job Characteristics Model
Job Enlargement, Job Enrichment, Job Rotation

Exam1 Closed-Book
Pointers

Chapter 5
Internal versus External Recruiting Markets (Definitions, Pros and
Cons)

External Recruiting Methods (Employee Referrals, Advertisements,

Internet, Social Media, Job Fairs, Executive Search Firms, Educational
Institutions, Employment Agencies) Know advantages and
disadvantages of each

Walk-Ins and Unsolicited Applications and Resumes

Realistic Job Previews

Recruiting Metrics (pp. 186-188)

Mentoring Programs

Providing Minority Internships

Advancing Minorities to Management

Exam1 Closed-Book
Pointers

Chapter 6
Cognitive Ability Tests Intelligence as a predictor of job
performance
Initial Screening Methods (pp. 227-230)
Interviews (the different types, the value of using structured
interviews and standardized questions, examples illegal questions)
Reference Checks and Background Checks (challenges, legal
issues)
Personality and Interest Inventories (know the Big Five factors
of personality)
Drug Tests
Reaching a Selection Decision (pp. 248-253)

Exam1 Closed-Book
Pointers
Chapter 7
Principles of Learning

Characteristics of Effective Instructors

Behavior Modification

On-the-job Training (including ways to do it effectively)

Simulations

Apprenticeships

Behavioral Modelling

Role-Playing

Coaching

Case Studies

Onboarding, Orientation

Transfer of Training

Exam1 Closed-Book
Pointers

Chapter 8
Performance evaluations (PE)

Purposes of a PE

Why they sometimes fail

Performance Standards (basic elements)

Who Should Appraise an Employees Performance

Rating Errors

Performance Evaluation Methods (pp.317-327)

Improving Performance

10

QUESTIONS?