A STUDY ON THE IMPACT

OF QUALITY OF WORK LIFE

AND WORKLIFE BALANCE
ON JOB SATISFACTION
Submitted By
REBA THOMAS
P14203

Research Relevance
This

study enable the organization to have a better idea

about the level of quality of work life on job

satisfaction.
The

study also examine the impact of work life balance

on job satisfaction among the employees.

Research Objective
To

study the relationship between job

satisfaction and Quality of Work Life

To study the relationship between Job

satisfaction and Work Life Balance

Research Question
What is the Impact of Quality of Work Life and Work life
balance on Job Satisfaction ?

Limitation of the Study

The

study did not take into consideration other

factors which impact on job satisfaction like

compensation,

job

characteristics,

supervisory

behaviour etc.
It

does not ensure proportionate representation to all

constituent groups of population.

Research Model

Quality of
Work Life
Job
Satisfactio
n
Work Life
balance

Dependent Variable
Job Satisfaction:
Job

satisfaction is the expression of employees about their job and the

expectations from the job that is a desired outcome of employees for their
involvement in the organization.
Hence,

employee experiences and expectations of the work life may be

expressed in terms of employee satisfaction with the work.

Therefore,

a better understanding of the relationship between employee

perceived QWL and worklife balance as a determinant of satisfaction is

highly warranted.

Independent Variable
Quality of Work Life:

QWL can be defined as the favourable circumstances of a workplace

that endorse employee satisfaction by assuring proper rewards, job
security and growth opportunity.

QWL is also approached to reduce employee turnover intention

explaining that the presence of employee perceived QWL can
minimize the unexpected turnover intention and actual turnover.

QWL is a good predictor of employee attitudinal outcomes.

Independent Variable
Work Life Balance: Performance

is the behavioural outcome of employee which point

out that employee is showing positive attitudes towards their

organization.
For

getting the desired employee performance it is indeed essential

for the organization to shape the attitude of employees into

behaviour.
It

is essential for the organization to make the employee happy and

satisfied to achieve the performance of the organization.

Hypotheses
H1:
H2:

QWL Is Positively Related with Job Satisfaction

Wok life balance is positively related with job

satisfaction

RESEARCH METHODOLOGY
Sampling
Population:

IT Sector.

Sampling

Size

Sampling

Method : Convenience Sampling

Tools

: 150

of Data Collection: Questionnaire

Cronbachs Alpha

For this dimension of Worklife Balance, the value for

cronbachs Alpha value is 0.922 > 0.6, we can say that the
items in the scale have internal consistency .

Cronbachs Alpha

For this dimension of Quality of Worklife, the value for

cronbachs Alpha value is 0.963 > 0.6, we can say that
the items in the scale have internal consistency.

Cronbachs Alpha

For this dimension of Job Satisfaction, the value for

cronbachs Alpha value is 0.774 > 0.6, we can say that
the items in the scale have internal consistency.

The coefficient of determination is 0.958, which means

95.8% of the variation in the dependent variable [Job
satisfaction] is explained by the independent variables
[Quality of Worklife and Worklife balance].

Table : 3

The significance value is .000 which shows that the Quality of worklife
and Work life balance has a positive effect on Job satisfaction of
employees. Hence the hypothesis is accepted. In the parent study also the
relationship has been proved.

Correlation Coefficent

Regression equation: JS = 11.193 + .015 * WLB + .242* QWL

Where JS = Job satisfaction (dependent variable) QWL = Quality of Worklife
(independent variable) and WLB = work life balance (independent variable).
The above regression equation shows that there exists a significant relationship
between quality of worklife and Job satisfaction. There exist a insignificant
relationship between Worklife balance and job satisfaction since the Significance
is greater than 0.05.

Findings

One hypothesis was accepted as there exists a

significant relationship between Quality of worklife
on Job satisfaction.

95.8% of the variation in the dependent variable

[Job satisfaction] is explained by the independent
variables [Quality of Worklife and Worklife balance]
as coefficient of determination is 0.958.

Suggestions
According to the results of the studies, it shows that there exists a
significant relationship between Quality of worklife and Job
Satisfaction with respect to the employees of IT sector.
It is of crucial importance to any sector to make the employees have
Quality of worklife as this leads to job satisfaction which results in
better performance and increased productivity, among employees.
Increased satisfaction among employees leads to better handling of
customer expectations and fulfilling their demands which in turn leads
to the growth of the organisation and increasing organisational
capabilities.

Conclusion

It can be concluded that the research has been able to establish a

relationship between quality of worklife on job satisfaction.
Questionnaire was administered to carry out the analysis of the study
in hand. The observation that the researcher arrived at, is that quality
of worklife has a positive influence on job satisfaction .

A feeling of satisfaction among the employees will lead to better

performance among the employees. It is found from the study that
quality of worklife has positive influence on job satisfaction. So in
order to improve job satisfaction and thereby increase productivity an
organisation has to give due consideration on achieving the quality of
worklife of its employees.

Thank You