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Services For

AX

KARYA Technologies Inc.

Agenda

About us
What we do ?
How we do it ?
How we do it differently ?

KARYA Technologies Inc.

Agenda

About us
What we do ?
How we do it ?
How we do it differently ?

KARYA Technologies Inc.

About Us
Able Leadership

2007 by Bala

USA with Research,

Current Headcount of 500.


o 350 RDD Center

Balasubramanian

Development &

o 150 Dispersed globally

Group CEO

Delivery (RDD) center

Established in

Resourceful & Focused

Headquartered in PA,

in India

Viable & Sustainable

Provider of High-Quality Cost Effective


Enterprise Solutions which includes
o Business Management Software
o Technology Solutions
o Information Management Solutions
o Digital Transformation Solutions
o Software Quality Assurance
o Infrastructure Services

KARYA Technologies Inc.

History & Evolution


Strong Technology Foundation

Functional / Business / Domain Expertise

Project Management Skills

Balanced Multi-dimensional Growth


2007

Mobile Platform
Development &
Enterprise
Mobility Services

Technical
Expertise

2008

Microsoft
Dynamics Practice

2009

Microsoft
Technology
Solutions

2010

2011

Functional
Skills

KARYA Technologies Inc.

Business
Analysis

2014

2015

CMMI
Action Plan

Oracle Platform
Open Source Technology Technology Solutions
Infrastructure
with Cloud

More ERPs, CRMs


Web Applications

.NET
Framework,
SharePoint,
SQL Server,
MSBI, BizTalk

2012

Enterprise
Information
Management

Quality Assurance
Internet of Things

Social Media Integration

Project
Management

Technical
Writing

Big Data

Infrastructure
with Cloud

Industry
Vertical SMEs
5

Our Core Values

High Performance Service


Organization

KARYA Technologies Inc.

Lines of Business

Enterprise Solutions

Business Solutions

Technology Solutions

Data Solutions
DW/BI

Microsoft Dynamics
Suite (AX, NAV, GP, CRM)
Oracle E-Business
Suite
Salesforce

Microsoft Platform Services


Microsoft

Microsoft BI

(Database, MSBI, SharePoint, Core .NET, BizTalk)

Oracle Platform Services


Oracle

Oracle BI

(Database, OBIEE, Fusion Middleware, Exadata, Web


Center)

Digital Transformation

EAI

(Web Application, Mobile Application, IoT)

Open Source
(PLs/ Frameworks, CMS DMS, Web Servers BI)

KARYA Technologies Inc.

MDM
Data Governance

Quality Solutions
Test Automations
Configuration
Management &
Orchestrations

Infrastructure
Services
Hardware, OS,
Network, Storage,
Firewalls

Cloud Testing

Cloud Migrations &


Virtualizations

Mobile Testing

Devops

Security Assurance Data Center


Management
Managed Testing
Services

Options
Ad-hoc support
Managed Services
7

Our People
KARYA Technologies
Group Chairman / Group CEO (USA)/CFO
CEO India / VP Global Services
Marketing (CMO)
Microsoft Practice

173

Microsoft Resource Pool


Dynamics
AX
50
NAV
16
GP
12
CRM
12
Epicor
06
SharePoint
18
SQL Server & MSBI
24
Core .NET
32
Developers
BizTalk
03
Quality Assurance
KARYA Technologies Inc.

Chief Architect (CTO)


Oracle Practice

65

Oracle Resource Pool


Database
12
EBS

10

Fusion Middleware

10

PL/SQL

09

OBIEE

07

Core Java

12

NetSuite

05

40

Global Delivery Head

Data Solutions
Data Solutions
Resource Pool
DB Administrators
Data Architects/ Modelers
ETL Developers
Report Developers
Analytics Developers
DW/BI Architects
Integration Experts
MDM Specialists
Data Governance
Consultants

70

10
06
09
20
06
05
05
05
04

Infrastructure Including Cloud 30

HR, Admin, Finance (GM)

Digital Solutions

150

Digital Solution
Resource Pool
UI/UX Designers
10
Web Application Developers
Java
15
.NET
13
Mobile Application
Developers
iOS
18
Android
25
Windows
15
Hybrid
40
IoT Application Developers
14

Delivery Management Group


72
Delivery Management Resource Pool
Delivery
08
Managers
Delivery
Coordinators

18

Business
Analysts
Industry Vertical
SMEs

25
14

Technical Writers 07

DevOps 08
8

Global Footprints

KARYAs Headquarters
Research Development
& Delivery Center
Global Clients

63 Clients
75% - End users

18 Countries

10 Industry Verticals

25% - ISVs & VARs


KARYA Technologies Inc.

Some of our Esteemed Clients

KARYA Technologies Inc.

10

Partnering With Technology Leaders

KARYA Technologies Inc.

11

Agenda

About us
What we do ?
How we do it ?
How we do it differently ?

KARYA Technologies Inc.

12

Our Service Offerings


KARYA offers end-to-end services to your entire AX Ecosystem

AX Ecosystem
AX Application

Advisory

Solution Delivery

247365 Production Support

Assessments & Recommendations

Fit Gap Analysis

Configuration, Customizations,
Localization, BI & Integration

Advanced Technology &


Automation

Performance & Security

Entire AX Ecosystem Support

Scope: Technical & Functional


Duration: Post Go-Live & Stable State
Types: Level 1, Level 2, Level 3

Environment Monitoring

Architecture, Planning & Roadmap

Infrastructure Plan

Implementation/Upgrade Plan

Failover & Disaster Recovery

Recovering Failing Projects

Failure Recovery

Quality Assurance

Security/Access Support

AX Functionality Support

Patches & Service Packs

Performance Tuning (Reactive)

SQL Server
SharePoint
Business Intelligence

Integrations
Add-ons

Implementation/Upgrade
Infrastructure Setup
Installation, Configuration
Data Migration
Development & Integration

Training

Infrastructure

2012
KARYA Technologies Inc.

2009

4.0
13

Our Core Competency Microsoft Dynamics AX


Competency
Overall

Functional

Technical

Dynamics AX

Dynamics NAV

Dynamics GP

Dynamics SL

Dynamics CRM

Certified Solutions
Architects, Technical and
Functional Consultants

Certified Solutions
Architects, Technical and
Functional Consultants

Certified Solutions
Architects, Technical and
Functional Consultants

Certified Solutions
Architects, Technical and
Functional Consultants

Certified Solutions Architect,


Technical and Functional
Consultants

Financial Management
Human Capital Management
Production
Supply Chain Management
Procurement and Sourcing
Retail
Project Management and
Accounting
Sales and Marketing (CRM)
Service Management
Business Intelligence

Financial Management
Supply Chain Management
Manufacturing
Project Management
Sales, Marketing, Service
Business Intelligence

Financials
Payroll
Supply Chain
Manufacturing
Project Management
Field Service
BI & Reporting

C/SIDE Development
SSIS, SSRS, SSAS
LS Retail NAV
NAV Version- 3.0, 4.0, 5.0,
NAV 2009 R2, 2013, 2015

FRx
Dexterity development,
Dexterity Report Writer,
Modifier, Crystal Reports
Enterprise Portal
GP Version- 7.5, 8.0, 9.0 &
10.0, 2010, 2013, 2015 R2

VB/VBA
Enterprise Portal
SL Version- 7.0 (2011)
Business Analytics

.NET
Version- 4.0 ,2011, 2013

X++, .NET , Morphx


MSBI SSIS, SSRS, SSAS
Enterprise Portal
Management Reporter
AX Version- 3.0, 4.0, 2009,
2012 R3, Retail POS

Financials
Human Resources
Supply Chain
Manufacturing
Project Management
Field Service
BI & Reporting

Sales
Marketing
Customer Service
Social
Mobile
Online

Hosting

Azure, Private Cloud and On


premise

Azure, Private Cloud and On


premise

Azure, Private Cloud and On


premise

Azure, Private Cloud and On


premise

Azure, Private Cloud and On


premise

Integration

Web Services, Microsoft


SharePoint, Microsoft Office,
CRM and any Third Party
software

Web Services, Microsoft


SharePoint, Microsoft Office,
CRM and any Third Party
software

Web Services, Microsoft


SharePoint, Microsoft Office,
CRM and any Third Party
software

Web Services, Microsoft


SharePoint, Microsoft Office,
CRM and any Third Party
software

Web Services, Microsoft


SharePoint, Microsoft Office,
CRM and any Third Party
software

KARYA Technologies Inc.

14

Sure Step Methodology


We Enforce Methodology in all Phases
Sales

Delivery

Operations

Comprehensive Methodology

Tool, Templates & Good Practices

AX, NAV, GP, CRM & SL

Diagnostic

Thoroughness

Mitigates Risks

KARYA Technologies Inc.

Analysis

Design

Development

Requirement Analysis

Improves Consistency
& Predictability

Increase Agility

Deployment

Operations

Fit Gap Analysis

Scope, Timeline &


Quality

Assured Conformity

15

LICENSES/HOSTING

Microsoft Dynamics License Resale

New Licenses
BREP Renewals

Why KARYA for Microsoft Dynamics Licenses?

We help in getting new Licenses and BREP Renewals at Sizeable Discounts

We have the legitimacy to Raise/Resolve Support Tickets with Microsoft (on your behalf)

We help Educate/Try out/Productionalize Periodic releases by Microsoft

New feature packs

Patches

Documents

We make Migration to/Addition of new Microsoft Dynamics products easier with our Process &
License assistance

KARYA Technologies Inc.

16

247365 PRODUCTION SUPPORT

Operations, Maintenance & Support


Objective
Post go-live Stabilization
Stable State Maintenance & Support
Proactive & Reactive

Technical Support

KARYA Technologies Inc.

AX Application
SQL Server
Hardware & OS
Network

Environment Monitoring
Security Admin User Role and Privileges
Troubleshooting
Failure Recovery
Bug Fix related Development
Core AX X++
Integration - .NET, Web Services, EDI
MSBI - SSIS, SSRS, SSAS
Proactive Maintenance
SP, Patches, Hotfix
Performance Tuning
Health Check and Diagnostics
Non Production Env Mgmt
Vendor Liaising
Deployment

Multi-Channel

Functional Support
Financial Management
Human Capital Management
Production
Supply Chain Management
Procurement and Sourcing
Retail
Project Management and Accounting
Sales and Marketing (CRM)
Service Management
Business Intelligence

Functional Setups/Configurations
Troubleshoot & Fix
Data Analysis & Reconciliation
Month End/Year End Closures
EU Functional Support
How to Use it
Comprehensive Training
Testing Support

Multi-Level

247365
17

247365 PRODUCTION SUPPORT

Operations, Maintenance & Support


Technical support*

Typical activities

Administration

Development

Functional support

Security User role and


privileges
Environmental monitoring
Proactive and reactive
Maintenance (SP, Patches and
hot fixes), DB and other
Microsoft Technology Support

Bug and break fix


failure
Recovery and minor
developments Core
AX, Integration BI
`

Total hours
per month

Module,
configuration,
training, Data
reconcillation,
monthly/yearly
closing

3 to 6** months post 83 (20%)


go live stabilization
hours (percentage)

167 (45%)

119 (35%)

361

Stable state hours


(percentage)

86 (50%)

28 (20%)

171

57 (30%)

* Support requests are limited to product support, any new developments/enhancements will be addressed as project requests
** Key Influencing Factors 1. Amount of Customization 2. Data Volume
3. Industry Vertical
KARYA Technologies Inc.

18

SOLUTION DELIVERY

Implementation & Upgrade


New Implementations
From any ERP/no ERP to Dynamics AX
Single Instance/Single Domain, Single Instance/Multi Domain
Global Rollouts
Failing ERP Project Recovery & Stabilization
High Availability and Cloud Based Environment
Dynamics AX, SQL Server and SharePoint
Upgrades
Upgrade to latest version AX 2012 R3 from any prior versions
Upgrade of Customizations, Add-on Solutions
With or without code optimization
Data Migration
New Set-up/Migration of Master , Transaction and Opening Balances
KARYA Technologies Inc.

19

SOLUTION DELIVERY

Implementation Services - Two Phase Approach


1
phase
st

2
phase
nd

Task

Deliverable

Pricing

Comprehensive study of existing business system


Infrastructure & Architecture
Setup, configuration
Development environment
Reporting, Data warehousing and Business
Intelligence
All External and Internal Interfaces

T&M

Mutually Approved Detailed


Approach Document with
Project plan

Fit Gap Analysis


Customization to Carry & Ignore
New Requirement Development
Industry Vertical Add-on Recommendation

T&M

Scope Definition

T&M

Implementation of the Project Plan


Execution
Control

KARYA Technologies Inc.

Mode of engagement

Hybrid

Implementation & Go-Live


Training
15 day Go-Live support
Extended AMC

T&M with
Estimates

20

SOLUTION DELIVERY

Development (Customizations & Enhancements)

Core AX Application
Integration
Reporting and BI
Add-Ons

First Phase
Requirement
Gathering/
FDD

KARYA Technologies Inc.

Project Plan

Second Phase

Development

Testing

Deployment

Maintenance

21

SOLUTION DELIVERY

Enterprise Integration (New & Enhancements)


FTP
ETL, EAI

Portals
Commerce Solutions
Mobility

KARYA Technologies Inc.

SharePoint
MS Office
CRM
Quote/Order
Management Systems
Payroll
Other LOB Systems

EDI
Vendors/Customers
Statutory/Compliance
Other Third Parties

Web Services

Messaging

22

SOLUTION DELIVERY

Microsoft Business Intelligence


Objectives
Operational Efficiency
Sales & Marketing Effectiveness
Financial Analytics
Web Analytics

Data Sources

Features
Self-Service
Visualization
Mobile Devices
Cloud Orchestrations

Integration
Batch (ETL)

Real-time (EAI)

Data Warehouse

Reporting & Analytics

Reports, KPI Dashboards


and Score Cards

EPM
Business
Intelligence/
Analytics

Microsoft
ESB

Data Warehouse

ODS

Flat Files
Flat Files
KARYA Technologies Inc.

OLAP Cube

Dashboards

BI Portals
23

SOLUTION DELIVERY

Training Services
Our Approach Custom Training
Training Need
Analysis

Curriculum
Structuring

Content
Sourcing &
Development

Training
Delivery

Types of Trainings

Key Benefits

Product Functionality Focused Training

Greatly Enhances Productivity

Role-based Training

Real-time Hands-on

Train the Trainer

Assessments

Certified/Experienced Trainers

End User Training Business and


Technology
On-Job Training
Product Functionality Focused Training

KARYA Technologies Inc.

24

Advisory Services
Our Approach

Our Current Engagements

Methodology

Analyze the Situation

Assessments & Recommendations

Fit Gap Analysis

Configuration, Customizations,
Localization, BI & Integration

Identify the Problem

Shortlist Solution Options

Evaluate Options with Working


Prototypes

Detail Orientation

Documentation

Advanced Technology & Automation


Mobile Devices, Barcode, RFID &
Mobile Devices, Beacons

Performance & Security

Architecture, Planning & Roadmap

Infrastructure Plan

Implementation/Upgrade Plan

Failover & Disaster Recovery

Recommend Best Solution

Justification
KARYA Technologies Inc.

25

ADVISORY

KARYAs Industry Verticalization


Industries We Serve

7%

7%

Agriculture Food & Forestry

2%

13%
21%

Health care
Manufacturing
Services

51%

Supply Chain Management


Utilities

KARYA Technologies Inc.

26

ADVISORY

KARYAs Industry Verticalization (Contd)


Agriculture Food & Forestry

Dairy Products
Food & Beverage
Poultry
Wood Processing Ship Building
Health Care

Hospital
Pharmaceuticals
Utilities

Natural gas
Electricity
Telephone
Water

KARYA Technologies Inc.

Services

Supply Chain Management

Logistics/Distribution/ Transportation
Retail
Trading / Export/Import
Trading Apparel
Warehouse and Inventory Management
Whole Sale

Manufacturing
Discrete Automotive
Discrete Medical devices
Process
Process - Building Materials
Process Cement
Process Chemicals
Process Metal Finishing
Process Paper
Process Pharmaceuticals
Process Plastics

Automotive
Carpentry
Education
Engineering- Construction/
Electrical/Electronics
Equipment Rental
Financial Services
Hotel/ Hospitality
Information Technology
Management Consultancy
Packaging
Professional Services
Thermal Solutions
Travel

27

ADVISORY

Add-ons
To Enhance Automation & Productivity
Buy or Build ? Either way KARYA can help !!!
Technology Add-ons

Automation BPA, BPM, WFM,


Replication
Collaboration Portals, e-Mailers,
SMS, Document Management
System
Integration Mobility, EDI, ecommerce
Can be Horizontal or Vertical

KARYA Technologies Inc.

Horizontal Add-ons

Administration/Facilities
Corporate Finance
Enterprise Asset Management
General
Human Capital Management
(HCM) Staffing
Supply Chain Management
(SCM)

To bring Last Mile Functionalities


Vertical Add-ons
Micro Vertical & Last Mile Functionalities
Agriculture
BFSI
Education
Food and Beverage
Fashion
Hospitality
Healthcare and Pharmaceuticals
Manufacturing Discrete
Manufacturing Process
Media and Entertainment
Services
Retail

28

Specialized Services for ISVs & VARs


ISVs

VARs

Key Benefits

Pre-sales Support (RFP, POC,


Documentation)
Product/Add-on Development
Core Functionality
BI
Integration
Adv. Tech Features Mobility ,
RFID, Bar Code
White Labelled Implementation
Services
White Labelled Product/Production
Support
Resell

KARYA Technologies Inc.

White Labelled Services


Pre-sales Support (RFP, POC,
Documentation)
Implementation & Upgrade
Development
Integration
Business Intelligence
Consulting & Training
247365 Operations,
Maintenance & Production
Support
Add-ons
Infrastructure with Cloud
Hosting Services

Resources
Scalability of Resources
Demand Based
Dedicated if required
White Labelling
Cloud & Hosting Services
Confidentiality of IP
Favourable Pricing

29

Mobile Enabling Dynamics AX

HR
Management

Manufacturing
Management

Business
Intelligence(BI)

KARYA Technologies Inc.

Time &
Expenses
Retail POS

Mobile
Enabling
Dynamics AX

Inventory,
Warehouse
and
Logistics

CRM

Field
services

30

Our Technology
Microsoft

Mobile

KARYA Technologies Inc.

31

Agenda

About us
What we do ?
How we do it ?
How we do it differently ?

KARYA Technologies Inc.

32

Engagement
How
How we
we do
do itit ??
Types
Types of
of Engagement
Engagement
Process
Process
Overall
Overall Process
Process
Documents
Documents Executed
Executed
Knowledge
Knowledge Transfer
Transfer
Delivery
Delivery Mechanism
Mechanism with
with Tool
Tool
Collaboration
Collaboration Mode,
Mode, Timings
Timings
Modes
Modes of
of Engagement
Engagement
People
People &
& Logistics
Logistics
Pricing
Pricing
KARYA Technologies Inc.

33

Types of Engagement

We Undertake Projects

We Support you for the


Hours Purchased

You can assign us endto-end projects

Types

Can be Infrastructure,
Analysis, Design,
Development and
Quality Assurance

Opted
During

Project Requests

KARYA Technologies Inc.

You Purchase certain


hours, We agree scope
and serve you for the
hours
247365 Production
Support
Can be used for
Development Projects as
well

Support Requests (Mostly)

We Offer Resources

You request certain

We help Procure Licenses

We help you purchase

skillset

Microsoft, Oracle and

You manage Our

other third-party

resources as your

licenses

team

Cloud and other


Hosting spaces

Resource Requests

License Requests

Project Requests (Occasionally)

34

Overall Process

One-time Tasks

Document Execution & Engagement Kick-off


Sign MSA, SOW, SLA
Formal kick off meeting
Designate KARYA/Client POCs

Establish Client Connectivity


VPN & Preferred Access Tools
Setup Client in KDMS

Knowledge Transfer

Recurring Tasks

On all aspects to our senior Functional & Technical


Consultants

KARYA Technologies Inc.

Highlights of our Engagement Process

High Degree of Resource Scalability


Much Faster Resolution
` Administration and
All Technical, Functional,
Industry Vertical experts under one roof
Judicious combination of People, Processes &
Tools

Engage, Execute & Deliver


Analyze, Design, Develop, Deploy, Test,
Maintain

Collaborate
Continuous Meetings, Reporting and KDMS

35

Documents Executed
Master Service Agreement

SOW

SLA

KARYA Technologies Inc.

Default
SLA

Mutual Signing of KARYAs MSA with


Default SLA

Mutual signing of the first SOW along


with SLA and Engagement Kick-Off

Mutual signing of additional SOWs for


subsequent projects during the course of
time

36

Knowledge Transfer
From Client to KARYA
Objective
Understand
As-Is Scenario
Current Pain Points `
Document
To Fill Gaps
To Educate KARYA Support Teams

Approach
Inventory the Clients Enterprise System

Identify Systems Relevant to KARYAs Scope

From KARYA to Client


Project Requests
Design Documents Functional & Technical
User Adoption Training & Documentation
Best Practices Documents

Gain Access to the Relevant Systems


Scope

Depends on Scope of SOW


`
Comprehensive or Targeted
Core Application
Add-ons or Legacy Systems (if any)

Method
Use Senior Consultants and Developers
Run Scripts, Inspect Logs
Review
`
Processes
Documentations
Code Base
Conduct Client Interviews
KARYA Technologies Inc.

360o Technical Analysis

Support Request
Requests Knowledge Base Issues & Resolutions
Operational Statistics

360o Functional Analysis

User Instructions

Document Findings and Review with Client

Socialize within our Delivery/Support Team


37

Delivery Mechanism with Tool


Request Management

KARYA Technologies Inc.

What is a Request? One of the Four from the Client

Project Requests (PR) Such as

Analysis Design - FRD, BRD, FDD, TDD

Application Development Core AX, Reporting/BI, Integration

Implementation & Upgrade

System Architecture

Tool Assessments/Selections

Documentations

Support Requests (SR) Such as

247365 Operations, Maintenance and Prod Support

Hardware, Software, Network, DB and AX


`

Failure Recovery, Break Fix

Security and Access related

Infrastructure and Sys Admin Tasks

How Stuff works

Resource Requests (RR) Such as

Admins SQL Server, AX

Developers AX, MSBI

Project Managers and Business Analysts

License Requests (LR) Such as

Microsoft Dynamics Licenses

Other Microsoft Product Licenses

Third-party Products Licenses

Web/Cloud Hosting Services

38

Delivery Mechanism with Tool (Contd)


Advantages of using KDMS

Strongly SLA driven

Alerts and Workflows at right stages

Works well for Project, Support Requests &


Advisory Requests

Handles Traditional & Agile Methodologies

Complete Visibility

`
Cloud-hosted and Web-based Solution

Accessible Anytime Anywhere

Real-time status updates on Requests

Placeholder for relevant SDLC Documents

Knowledge base that stores/grows Issues &


Solutions

KARYA Technologies Inc.

Request Pipeline
New Pipeline
Request gets created,
categorized and approved

Execution Pipeline
Request gets worked on

Client UAT
` Pipeline

Request undergoes Client


UAT

Billing Pipeline
Request gets Invoiced

Request History
Request gets Archived

39

Collaboration Mode
Client System
Access/Connectivity
Day-to-day Task/
Activity

E-mail

Conferencing

Static IP
Virtual Private Network (VPN)

Cloud (DropBox)
Common Source Controls (BitBucket)

Adapt to the clients existing


Test Management, Bug Tracking, Task
Management Tools / Usage of Common tools

Propose a new model after POC


Usage of KARYAs in-house tool (KDMS)

Status updates
Daily, Weekly, Monthly, Quarterly and Annual
Status Reports Sharing, Project Artefacts Plans,
Estimates, Strategy & Roadmaps

Exclusive Mail group


Access only to Client and KARYA members
Send Meeting Requests

Modes of Conferencing
Voice Conferencing
Web Conferencing
Video Conferencing

Chat

Status Reporting
KARYA Technologies Inc.

Ability to adapt to any Client Mode of


Conferencing
Support Professional Conference Platforms like
Skype, WebEx, Go To meeting, join me
Ability to adapt to any Client Mode of Messaging
System
Support Professional Conference Platforms like
Skype, WebEx, Go To meeting, join me
Sharing Project Artefacts Plans, Estimates,
Strategy and Roadmaps
Send Meeting Requests

40

Collaboration Timings
Timings
Sydney,
Australia

KARYAs
Standard
Business
Hours

Tokyo,
Japan

Indian
Standard Time

Dubai,
UAE

Frankfurt,
Germany

London,
UK

NewYork,
US

Los Angeles,
US

2:00 PM
2:30 PM
3:00 PM
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11:30 PM
12:00 AM
12:30 AM
1:00 AM
1:30 AM
2:00 AM
2:30 AM
3:00 AM
3:30 AM
4:00 AM
4:30 AM
5:00 AM
5:30 AM
6:00 AM
6:30 AM

12:00 AM

11:00 PM

7:30 PM

6:00 PM

4:00 PM

3:00 PM

10:00 AM

7:00 AM

Project Requests will be handled in our Business Hours with 2 to 3 hours of collaboration in clients Business Hours.
Support Requests will be fulfilled on 247365 basis.

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Modes of Engagement People & Logistics


Resource Location
Modes

Mode 1

Mode of
Engagement

Fully
Remote (to
the Client)

Use Cases

Client Site

KARYAs Site

247365 Operations,
Maintenance &
Production Support
Development Projects
Infrastructure Services

Project Manager (POC)


Resource Pool:
Solution Architect
Functional Consultants
Technical Consultants
Technical Writers
QA/QC

Implementation Projects
Comprehensive Industry
Vertical Add-ons
Training

Mode 2

Hybrid

None

Project Manager (POC)


Solution Architects*
Sr. Functional
Consultants*
Sr. Technical
Consultants*
Industry Vertical SMEs*

Project Manager (POC)


Resource Pool:
Solution Architect
Functional Consultants
Technical Consultants
Technical Writers
QA/QC

* Need based Travel


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Pricing
KARYA Technologies Provides three different Pricing Options to choose from

Unit Hourly Rate

$42.00

$41

KARYA Technologies Pricing


Model

$40.00
$38.00
$36.00

Most VARs and ISVs opt


this through out
End Users Clients prefer
this typically during
Evaluation Period

$34.00
$32.00

Option 2
Flexible Monthly Packages; $37

Opted during
Maintenance and
Support Phase
Project/Task Based

Option 3
Dedicated Resources; $31

$30.00
$28.00
Option1
Pay as You Use

Opted for Long Term


Partnerships

Resource Based

Option 2
Flexible Monthly Packages

Option 3
Dedicated Resources

Option 1: Pay as You Use


No Commitment to Resources
No Commitment to Hours
Option 2: Flexible Monthly Packages
Commitment to Monthly Hours 100, 200, 300
No Commitment to Resources
The Current Graph reflects a 300 Hour
Monthly Package at USD 11,100/Month
Option 3: Dedicated Resource
6+ Months Commitment to Resources
1,2,3.
The Current Graph reflects
5 resources commitment for at least 6
Months at USD 5,177/Resource/ Month
Benefits of Our Model
More the Commitment Lesser the Unit Hourly
Rates and hence the Total Cost
No Commitment at all at a slight Premium
Flexible Monthly Packages in Option 2
Dedicated Resources in Option 3

All Prices Quoted are for Remote Service only Onsite Prices vary

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Pricing (Contd)
Option 2: Flexible Monthly Packages
Monthly Hours*

Monthly Billing
Amount, USD

Basis Hourly Rate,


USD

100

`
4,000

40

200

7,600

38

300

11,100

37

* Hours cannot be carry forwarded

Option 3: Your Office @ KARYA


No of Resources
Committed*
1

Monthly Billing
Amount in USD (Per
Resource)
`
5,833

Basis Hourly Rate in


USD (Per Resource)
35

5,500

33

5,167

31

* Resources must be committed for at least 6 months


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Features of Our Model


Facilities

State-of-the-art closed IT Facility in Countrys Premier


IT Park
Security Surveillance & Monitoring
Hardware
State-of-the-art Employee Laptops (i5 and i7)
SAN storage TFS & Git Hardware
Two Data Centers (Development Sandboxes and
dedicated production hosting)
Dedicated Network for Cisco VPN Fortinet (Global
Clients) Hardware & Software

Network, Bandwidth & Security

3 Dedicated Communication Lines to USA ( Skype


Business Conferencing)
Recovery time of 5 Minutes or less DR
Power Backup for 3 Days
Enterprise grade SONIC firewall Security
Resources

Highly Experienced/Competent Resources


Thoroughly Screened/Background Checked
Trainings to improve Productivity
Motivation & Employee Welfare Measures

Communication

Secured Wi-Fi for Employees


Lync-enabled Conference Rooms with Video
Conferencing Facility
Dedicated tunnel line for USA
Hi-Speed lines for other regions

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Agenda

About us
What we do ?
How we do it ?
How we do it differently ?

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Why KARYA Technologies?


Competency (Skills, Experience & Complex Problem Solvers)
Architects, Administrators, Developers, Business Analysts, Project Managers, SMEs
AX Solution Architects, AX Administrators, Functional & Technical Consultants

Comprehensiveness (Depth & Breadth of Services)


Advisory, Delivery & 24x7 Production Support Services for
Architecture, Infrastructure, Application Design, Development, Integration & QA

Value
Efficiency (Time, Cost, Quality)

Global Delivery Model


Agile, Responsive & Communicative

Client Focus
SLA Compliance & Professionalism

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Beyond Basics

Performance Tuning

Enhanced Business
Intelligence

Integration
Commerce Solutions
SharePoint
Other LOB Systems

KARYA Technologies Inc.

Add-ons Micro
Vertical & Last Mile
Functionality
Productivity &
Automation

Mobility Solutions

48

KARYA Technologies Inc.

49

QUESTION
S
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Dynamics AX Version Landscape


Older Versions
Product
AX 4 SP1
AX 4 SP2
AX 2009 (RTM)
AX 2009 SP1
AX 2012 (RTM)
AX 2012 R2
AX 2012 R3

Mainstream
Support End Date

Extended Support End


Date

10/13/2009
10/11/2011
`
1/11/2011
4/4/2015
10/9/2018
10/9/2018
10/9/2018

10/13/2009
10/11/2016
1/1/2011
10/9/2018
10/12/2021
10/12/2021
10/12/2021

Most Stable Version: December 2012


Microsoft Dynamics AX 2012 R2 Cumulative Update 7 (CU7 released on Nov 2013)
Recently Released Version: April 2014
`
Microsoft Dynamics AX 2012 R3 Cumulative
Update 8 (CU8 released on Nov 2014)
Expected in Mid 2015
Microsoft Dynamics AX 7.0 Code Name: Rainier
For More Information on Support Lifecycle: http://support.microsoft.com/lifecycle/search/Default.aspx?sort=PN&alpha=Dynamics%20AX

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Whats New in Rainier?

Expected New Features


Will be available as Infrastructure as a Service (IaaS)
Microsoft Azure
SQL Azures DaaS (Data as a Service)
Next Generation User Interface (Browser-based)
` which are platform independent,
New Workspace through browsers
replacing the current windows based Client
Improved user experience based on HTML5 Technology
Support for Development Tasks through Visual Studio (IDE
replacement for MorphX)

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