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AX
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
About Us
Able Leadership
2007 by Bala
Balasubramanian
Development &
Group CEO
Established in
Headquartered in PA,
in India
Mobile Platform
Development &
Enterprise
Mobility Services
Technical
Expertise
2008
Microsoft
Dynamics Practice
2009
Microsoft
Technology
Solutions
2010
2011
Functional
Skills
Business
Analysis
2014
2015
CMMI
Action Plan
Oracle Platform
Open Source Technology Technology Solutions
Infrastructure
with Cloud
.NET
Framework,
SharePoint,
SQL Server,
MSBI, BizTalk
2012
Enterprise
Information
Management
Quality Assurance
Internet of Things
Project
Management
Technical
Writing
Big Data
Infrastructure
with Cloud
Industry
Vertical SMEs
5
Lines of Business
Enterprise Solutions
Business Solutions
Technology Solutions
Data Solutions
DW/BI
Microsoft Dynamics
Suite (AX, NAV, GP, CRM)
Oracle E-Business
Suite
Salesforce
Microsoft BI
Oracle BI
Digital Transformation
EAI
Open Source
(PLs/ Frameworks, CMS DMS, Web Servers BI)
MDM
Data Governance
Quality Solutions
Test Automations
Configuration
Management &
Orchestrations
Infrastructure
Services
Hardware, OS,
Network, Storage,
Firewalls
Cloud Testing
Mobile Testing
Devops
Options
Ad-hoc support
Managed Services
7
Our People
KARYA Technologies
Group Chairman / Group CEO (USA)/CFO
CEO India / VP Global Services
Marketing (CMO)
Microsoft Practice
173
65
10
Fusion Middleware
10
PL/SQL
09
OBIEE
07
Core Java
12
NetSuite
05
40
Data Solutions
Data Solutions
Resource Pool
DB Administrators
Data Architects/ Modelers
ETL Developers
Report Developers
Analytics Developers
DW/BI Architects
Integration Experts
MDM Specialists
Data Governance
Consultants
70
10
06
09
20
06
05
05
05
04
Digital Solutions
150
Digital Solution
Resource Pool
UI/UX Designers
10
Web Application Developers
Java
15
.NET
13
Mobile Application
Developers
iOS
18
Android
25
Windows
15
Hybrid
40
IoT Application Developers
14
18
Business
Analysts
Industry Vertical
SMEs
25
14
Technical Writers 07
DevOps 08
8
Global Footprints
KARYAs Headquarters
Research Development
& Delivery Center
Global Clients
63 Clients
75% - End users
18 Countries
10 Industry Verticals
10
11
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
12
AX Ecosystem
AX Application
Advisory
Solution Delivery
Configuration, Customizations,
Localization, BI & Integration
Environment Monitoring
Infrastructure Plan
Implementation/Upgrade Plan
Failure Recovery
Quality Assurance
Security/Access Support
AX Functionality Support
SQL Server
SharePoint
Business Intelligence
Integrations
Add-ons
Implementation/Upgrade
Infrastructure Setup
Installation, Configuration
Data Migration
Development & Integration
Training
Infrastructure
2012
KARYA Technologies Inc.
2009
4.0
13
Functional
Technical
Dynamics AX
Dynamics NAV
Dynamics GP
Dynamics SL
Dynamics CRM
Certified Solutions
Architects, Technical and
Functional Consultants
Certified Solutions
Architects, Technical and
Functional Consultants
Certified Solutions
Architects, Technical and
Functional Consultants
Certified Solutions
Architects, Technical and
Functional Consultants
Financial Management
Human Capital Management
Production
Supply Chain Management
Procurement and Sourcing
Retail
Project Management and
Accounting
Sales and Marketing (CRM)
Service Management
Business Intelligence
Financial Management
Supply Chain Management
Manufacturing
Project Management
Sales, Marketing, Service
Business Intelligence
Financials
Payroll
Supply Chain
Manufacturing
Project Management
Field Service
BI & Reporting
C/SIDE Development
SSIS, SSRS, SSAS
LS Retail NAV
NAV Version- 3.0, 4.0, 5.0,
NAV 2009 R2, 2013, 2015
FRx
Dexterity development,
Dexterity Report Writer,
Modifier, Crystal Reports
Enterprise Portal
GP Version- 7.5, 8.0, 9.0 &
10.0, 2010, 2013, 2015 R2
VB/VBA
Enterprise Portal
SL Version- 7.0 (2011)
Business Analytics
.NET
Version- 4.0 ,2011, 2013
Financials
Human Resources
Supply Chain
Manufacturing
Project Management
Field Service
BI & Reporting
Sales
Marketing
Customer Service
Social
Mobile
Online
Hosting
Integration
14
Delivery
Operations
Comprehensive Methodology
Diagnostic
Thoroughness
Mitigates Risks
Analysis
Design
Development
Requirement Analysis
Improves Consistency
& Predictability
Increase Agility
Deployment
Operations
Assured Conformity
15
LICENSES/HOSTING
New Licenses
BREP Renewals
We have the legitimacy to Raise/Resolve Support Tickets with Microsoft (on your behalf)
Patches
Documents
We make Migration to/Addition of new Microsoft Dynamics products easier with our Process &
License assistance
16
Technical Support
AX Application
SQL Server
Hardware & OS
Network
Environment Monitoring
Security Admin User Role and Privileges
Troubleshooting
Failure Recovery
Bug Fix related Development
Core AX X++
Integration - .NET, Web Services, EDI
MSBI - SSIS, SSRS, SSAS
Proactive Maintenance
SP, Patches, Hotfix
Performance Tuning
Health Check and Diagnostics
Non Production Env Mgmt
Vendor Liaising
Deployment
Multi-Channel
Functional Support
Financial Management
Human Capital Management
Production
Supply Chain Management
Procurement and Sourcing
Retail
Project Management and Accounting
Sales and Marketing (CRM)
Service Management
Business Intelligence
Functional Setups/Configurations
Troubleshoot & Fix
Data Analysis & Reconciliation
Month End/Year End Closures
EU Functional Support
How to Use it
Comprehensive Training
Testing Support
Multi-Level
247365
17
Typical activities
Administration
Development
Functional support
Total hours
per month
Module,
configuration,
training, Data
reconcillation,
monthly/yearly
closing
167 (45%)
119 (35%)
361
86 (50%)
28 (20%)
171
57 (30%)
* Support requests are limited to product support, any new developments/enhancements will be addressed as project requests
** Key Influencing Factors 1. Amount of Customization 2. Data Volume
3. Industry Vertical
KARYA Technologies Inc.
18
SOLUTION DELIVERY
19
SOLUTION DELIVERY
2
phase
nd
Task
Deliverable
Pricing
T&M
T&M
Scope Definition
T&M
Mode of engagement
Hybrid
T&M with
Estimates
20
SOLUTION DELIVERY
Core AX Application
Integration
Reporting and BI
Add-Ons
First Phase
Requirement
Gathering/
FDD
Project Plan
Second Phase
Development
Testing
Deployment
Maintenance
21
SOLUTION DELIVERY
Portals
Commerce Solutions
Mobility
SharePoint
MS Office
CRM
Quote/Order
Management Systems
Payroll
Other LOB Systems
EDI
Vendors/Customers
Statutory/Compliance
Other Third Parties
Web Services
Messaging
22
SOLUTION DELIVERY
Data Sources
Features
Self-Service
Visualization
Mobile Devices
Cloud Orchestrations
Integration
Batch (ETL)
Real-time (EAI)
Data Warehouse
EPM
Business
Intelligence/
Analytics
Microsoft
ESB
Data Warehouse
ODS
Flat Files
Flat Files
KARYA Technologies Inc.
OLAP Cube
Dashboards
BI Portals
23
SOLUTION DELIVERY
Training Services
Our Approach Custom Training
Training Need
Analysis
Curriculum
Structuring
Content
Sourcing &
Development
Training
Delivery
Types of Trainings
Key Benefits
Role-based Training
Real-time Hands-on
Assessments
Certified/Experienced Trainers
24
Advisory Services
Our Approach
Methodology
Configuration, Customizations,
Localization, BI & Integration
Detail Orientation
Documentation
Infrastructure Plan
Implementation/Upgrade Plan
Justification
KARYA Technologies Inc.
25
ADVISORY
7%
7%
2%
13%
21%
Health care
Manufacturing
Services
51%
26
ADVISORY
Dairy Products
Food & Beverage
Poultry
Wood Processing Ship Building
Health Care
Hospital
Pharmaceuticals
Utilities
Natural gas
Electricity
Telephone
Water
Services
Logistics/Distribution/ Transportation
Retail
Trading / Export/Import
Trading Apparel
Warehouse and Inventory Management
Whole Sale
Manufacturing
Discrete Automotive
Discrete Medical devices
Process
Process - Building Materials
Process Cement
Process Chemicals
Process Metal Finishing
Process Paper
Process Pharmaceuticals
Process Plastics
Automotive
Carpentry
Education
Engineering- Construction/
Electrical/Electronics
Equipment Rental
Financial Services
Hotel/ Hospitality
Information Technology
Management Consultancy
Packaging
Professional Services
Thermal Solutions
Travel
27
ADVISORY
Add-ons
To Enhance Automation & Productivity
Buy or Build ? Either way KARYA can help !!!
Technology Add-ons
Horizontal Add-ons
Administration/Facilities
Corporate Finance
Enterprise Asset Management
General
Human Capital Management
(HCM) Staffing
Supply Chain Management
(SCM)
28
VARs
Key Benefits
Resources
Scalability of Resources
Demand Based
Dedicated if required
White Labelling
Cloud & Hosting Services
Confidentiality of IP
Favourable Pricing
29
HR
Management
Manufacturing
Management
Business
Intelligence(BI)
Time &
Expenses
Retail POS
Mobile
Enabling
Dynamics AX
Inventory,
Warehouse
and
Logistics
CRM
Field
services
30
Our Technology
Microsoft
Mobile
31
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
32
Engagement
How
How we
we do
do itit ??
Types
Types of
of Engagement
Engagement
Process
Process
Overall
Overall Process
Process
Documents
Documents Executed
Executed
Knowledge
Knowledge Transfer
Transfer
Delivery
Delivery Mechanism
Mechanism with
with Tool
Tool
Collaboration
Collaboration Mode,
Mode, Timings
Timings
Modes
Modes of
of Engagement
Engagement
People
People &
& Logistics
Logistics
Pricing
Pricing
KARYA Technologies Inc.
33
Types of Engagement
We Undertake Projects
Types
Can be Infrastructure,
Analysis, Design,
Development and
Quality Assurance
Opted
During
Project Requests
We Offer Resources
skillset
other third-party
resources as your
licenses
team
Resource Requests
License Requests
34
Overall Process
One-time Tasks
Knowledge Transfer
Recurring Tasks
Collaborate
Continuous Meetings, Reporting and KDMS
35
Documents Executed
Master Service Agreement
SOW
SLA
Default
SLA
36
Knowledge Transfer
From Client to KARYA
Objective
Understand
As-Is Scenario
Current Pain Points `
Document
To Fill Gaps
To Educate KARYA Support Teams
Approach
Inventory the Clients Enterprise System
Method
Use Senior Consultants and Developers
Run Scripts, Inspect Logs
Review
`
Processes
Documentations
Code Base
Conduct Client Interviews
KARYA Technologies Inc.
Support Request
Requests Knowledge Base Issues & Resolutions
Operational Statistics
User Instructions
System Architecture
Tool Assessments/Selections
Documentations
38
Complete Visibility
`
Cloud-hosted and Web-based Solution
Request Pipeline
New Pipeline
Request gets created,
categorized and approved
Execution Pipeline
Request gets worked on
Client UAT
` Pipeline
Billing Pipeline
Request gets Invoiced
Request History
Request gets Archived
39
Collaboration Mode
Client System
Access/Connectivity
Day-to-day Task/
Activity
Conferencing
Static IP
Virtual Private Network (VPN)
Cloud (DropBox)
Common Source Controls (BitBucket)
Status updates
Daily, Weekly, Monthly, Quarterly and Annual
Status Reports Sharing, Project Artefacts Plans,
Estimates, Strategy & Roadmaps
Modes of Conferencing
Voice Conferencing
Web Conferencing
Video Conferencing
Chat
Status Reporting
KARYA Technologies Inc.
40
Collaboration Timings
Timings
Sydney,
Australia
KARYAs
Standard
Business
Hours
Tokyo,
Japan
Indian
Standard Time
Dubai,
UAE
Frankfurt,
Germany
London,
UK
NewYork,
US
Los Angeles,
US
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
7:00 PM
7:30 PM
8:00 PM
8:30 PM
9:00 PM
9:30 PM
10:00 PM
10:30 PM
11:00 PM
11:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
7:00 PM
7:30 PM
8:00 PM
8:30 PM
9:00 PM
9:30 PM
10:00 PM
10:30 PM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
12:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 PM
6:30 PM
7:00 PM
8:00 AM
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
12:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
4:00 PM
4:30 PM
5:00 PM
5:30 PM
6:00 AM
6:30 AM
7:00 AM
7:30 AM
8:00 AM
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
12:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
3:00 PM
3:30 PM
5:00 AM
5:30 AM
6:00 AM
6:30 AM
7:00 AM
7:30 AM
8:00 AM
8:30 AM
9:00 AM
9:30 AM
10:00 AM
10:30 AM
11:00 AM
11:30 AM
12:00 PM
12:30 PM
1:00 PM
1:30 PM
2:00 PM
2:30 PM
12:00 AM
12:30 AM
1:00 AM
1:30 AM
2:00 AM
2:30 AM
3:00 AM
3:30 AM
4:00 AM
4:30 AM
5:00 AM
5:30 AM
6:00 AM
6:30 AM
7:00 AM
7:30 AM
8:00 AM
8:30 AM
9:00 AM
9:30 AM
9:00 PM
9:30 PM
10:00 PM
10:30 PM
11:00 PM
11:30 PM
12:00 AM
12:30 AM
1:00 AM
1:30 AM
2:00 AM
2:30 AM
3:00 AM
3:30 AM
4:00 AM
4:30 AM
5:00 AM
5:30 AM
6:00 AM
6:30 AM
12:00 AM
11:00 PM
7:30 PM
6:00 PM
4:00 PM
3:00 PM
10:00 AM
7:00 AM
Project Requests will be handled in our Business Hours with 2 to 3 hours of collaboration in clients Business Hours.
Support Requests will be fulfilled on 247365 basis.
41
Mode 1
Mode of
Engagement
Fully
Remote (to
the Client)
Use Cases
Client Site
KARYAs Site
247365 Operations,
Maintenance &
Production Support
Development Projects
Infrastructure Services
Implementation Projects
Comprehensive Industry
Vertical Add-ons
Training
Mode 2
Hybrid
None
42
Pricing
KARYA Technologies Provides three different Pricing Options to choose from
$42.00
$41
$40.00
$38.00
$36.00
$34.00
$32.00
Option 2
Flexible Monthly Packages; $37
Opted during
Maintenance and
Support Phase
Project/Task Based
Option 3
Dedicated Resources; $31
$30.00
$28.00
Option1
Pay as You Use
Resource Based
Option 2
Flexible Monthly Packages
Option 3
Dedicated Resources
All Prices Quoted are for Remote Service only Onsite Prices vary
43
Pricing (Contd)
Option 2: Flexible Monthly Packages
Monthly Hours*
Monthly Billing
Amount, USD
100
`
4,000
40
200
7,600
38
300
11,100
37
Monthly Billing
Amount in USD (Per
Resource)
`
5,833
5,500
33
5,167
31
44
Communication
45
Agenda
About us
What we do ?
How we do it ?
How we do it differently ?
46
Value
Efficiency (Time, Cost, Quality)
Client Focus
SLA Compliance & Professionalism
47
Beyond Basics
Performance Tuning
Enhanced Business
Intelligence
Integration
Commerce Solutions
SharePoint
Other LOB Systems
Add-ons Micro
Vertical & Last Mile
Functionality
Productivity &
Automation
Mobility Solutions
48
49
QUESTION
S
KARYA Technologies Inc.
50
Mainstream
Support End Date
10/13/2009
10/11/2011
`
1/11/2011
4/4/2015
10/9/2018
10/9/2018
10/9/2018
10/13/2009
10/11/2016
1/1/2011
10/9/2018
10/12/2021
10/12/2021
10/12/2021
51
52