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HCA 230 Entire Course

HCA 230 Week 1 Individual Assignment The Communication Proces

s Model HCA 230 Week 2 DQ 1 and DQ 2 HCA 230 Week 2 Individua
l Assignment Cultural Considerations HCA 230 Week 3 Individual A
ssignment Verbal and Nonverbal Communication HCA 230 Week 4
DQ 1 and DQ 2 HCA 230 Week 4 Individual Assignment Listen Up (L
ets Collaborate) HCA 230 Week 5 Individual Assignment Are You A
Good Communicator HCA 230 Week 6 DQ 1 and DQ 2 HCA 230 We
ek 6 Individual Assignment Conflicts Are Important HCA 230 Week
7 Individual Assignment Working With Teams HCA 230 Week 8 DQ
1 and DQ 2 HCA 230 Week 9 Final Project Interpersonal Communic
ation Presentation

HCA 230 Week 1 Individual Assignment The Communicatio

n Process Model

Complete the Associate Program Material: Communication Process

Worksheet, located on your student website.

HCA 230 Week 2 DQ 1 and DQ 2

DQ- 1 Due Monday- Main forum Which Steps in the Communicatio

n process do you think is most important? Why? DQ-2 Due Wednes
day-Main Forum Technology such as personal digital assistants, MP
3 players, the internet, and text messaging are changing health co
mmunication. Do you think these resources are used to communic
ate effectively? Why or Why Not?

HCA 230 Week 2 Individual Assignment Cultural Considera

tions

Resources: cross-cultural communication searches in this weeks El

ectronic Reserve Readings Select a culture other than your own an
d research information about that groups perceptions of health an
d health care. Write a 400- to 450-word response to the following:
Identify the principles of cross-cultural communication. Explain h
ow any cultural differences could become barriers affecting the co
mmunication process with health care providers. Includeat least t
wo references. Format your response consistent with APA guidelin
es.

HCA 230 Week 3 Individual Assignment Verbal and Nonve

rbal Communication

Resource: Verbal and Nonverbal Communication video located in

this weeks Electronic Reserve Readings Write a700- to 1,050-word
paper that includes the following: Describe the principles of verba
l and nonverbal communication. Explain which three principles y
ou think are critical for effective communication. Include at least
one personal experience with a difficult verbal or nonverbal comm
unication. Explain how you could use these principles to promote
communication in a health care workplace. Explain how technolo
gy influences the communication process. Includeat least three ref
erences. Format your paper consistent with APA guidelines

HCA 230 Week 4 DQ 1 and DQ 2

DQ-1 Minimum Word Count-250 What is the importance of promot

ing collaborative communication in the health care environment? I
nclude your thoughts on the importance of supportive and defensi
ve communication. DQ-2 -Minimum Word Count-250 What are the
six elements of a supportive climate? Provide a real-life example of
each element?

HCA 230 Week 4 Individual Assignment Listen Up (Lets Col

laborate)

Imagine you are the office manager for a medical practice and hav
e recently attended a conference where you learned about active li
stening and its benefits. You want to share the information with yo
ur practices staff. Write a400- to 450-word memo describing the pr
ocess of active listening and how it benefits the health care workpl
ace. Includeat least two references. Format your memo consistent
with APA guidelines.

HCA 230 Week 5 Individual Assignment Are You A Good C

ommunicator

Imagine you are a writer for a health care trade magazine. The edit
or has asked you to write next months editorial on interpersonal r
elationships in the health care industry. Resource: How Assertive A
re You? quiz in Ch. 6 of Communicating in the Workplace Write a 7
00- to 1,050-word editorial essay and include the following: Defin
e effective communication and explain why quality interpersonal r
elationships are important, particularly in the health care industry.
Describe supportive and defensive relationships and explain why
one type of relationship is more appropriate for the health care in
dustry. Define assertive style and explain its appropriateness in a
health care workplace. Self-assess the elements of your interpers
onal communication skills. Use your self-assessment

HCA 230 Week 6 DQ 1 and DQ 2

DQ-1 Due Monday-Main Forum- Minimum word count 250 words.

Communicating in the Workplace describes five types of conflicts.
Which type of conflicts do you think occurs most often in the healt
h care workplace? Which management conflict style do you think w
ould be most effective handling the conflict? Explain your answers.
Week-6 DQ-2 Due Wednesday-Main Forum- Minimum word count250 words What are at least two effective techniques in preventing
or resolving conflicts when working in groups? Support your choice
s with references to the course readings and your personal experie
nce.

HCA 230 Week 6 Individual Assignment Conflicts Are Impo

rtant

Complete the Associate Program Material: Conflicts are Important

Worksheet, located on your student website.

HCA 230 Week 7 Individual Assignment Working With Tea

ms

For this assignment, you will choose from the following options:
Option 1: Team Plan Report Option 2: Welcome Meeting Read the
instructions in the Associate Program Material: Working With Team
s, located on the student website, and select one option to complet
e the assignment.

HCA 230 Week 8 DQ 1 and DQ 2

Week-8 DQ-1 Due Monday {Minimum Word Count-250 words} Com

pare the similarities and differences of the principles of communic
ation you learned in Week One with the major components of heal
th communication you learned in Week Eight. What observations d
o you have from your comparison? Include a list of the principles o
f communication and the major components of health communica
tion in your answer Week-8 DQ-2 Due Wednesday {Minimum word
count-250 words} What are three audience characteristics that are
important to identify when conducting an audience analysis? Expla
in why you chose each of these characteristics. How do these char
acteristics affect your understanding of the audience and structure
of the message?

HCA 230 Week 9 Final Project Interpersonal Communicatio

n Presentation

Resources: Associate Program Material: Final Project Overview and

Timeline, Associate Program Material: Final Project Case Studies Ch
oose a case study from the Associate Program Material: Final Proje
ct Case Studies. Develop an 8- to 12-slide Microsoft PowerPoint
presentation, in which you: Include an introduction and conclusio
n Identify the case study you have chosen. Define the elements
of good interpersonal communication. Explain what happened in
the case study and why it is an example of poor interpersonal com
munication. Include the following: o Perceptions of the participant
s o The conflict type and conflict management styles o Listening ba
rriers o Supportive and defensive climates and relationships o Verb
al and

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ectively/hca230genius.com
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