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2013
Vishleshan
Aava
Water
s
Team Name
Euphoria
Institute
Shillong
:
: IIM,
Agenda
Industry & Company Analysis
Primary Survey
Evaluation Of Alternatives
Marketing Strategy
Industry Analysis
Overview of Indian Bottled Water
Industry
CAGR of 18%
Presence of national and regional brands
Market comprises of two segments:
Packaged drinking water: Water from any source which is
treated for consumption
Natural Mineral water: Drawn from a natural source of water
In the packaged drinking water segment major brands
include Bisleri, Aquafina, Kinley, United Breweries and Catch
Natural mineral water market is worth 187Cr (2009-10) with
CAGR 21%
Himalayan, Vedica, Aava, Mulshi, Evian, Perrier are key
players in above segment
Major distribution channels for bottled water include
independent retailers, convenience stores, supermarkets
Southern India is the largest market with approximately more
than 50% market share
Bottled water industry growth in India Market Distribution of Bottled Water Industry
CAGR (2000-2016) :
18 %
25% CAGR
Multi-national players in the segment: Coca-Cola (Shock,Burn),
Pepsico(Sobe), Red Bull, Powerhorse; Local Players: Goldwin
(Cloud 9), JMJ group( SJ XXX)
250-ml bottle is priced at Rs 75 (price point) [Steep price
preventing a wider consumer base]
25mg of caffeine in 250ml
25% of the MRP to be invested at retailers
From secondary survey reports it has been observed that 19-22
the major factors prompting trial of new drinks is taste and peer
recommendation and in the group 22-26 the main factors
include composition and price as well
Cola sales have been plummeting due to rising health issues
Company Analysis
SWOT Analysis
Strengths
Weaknesses
Brand awareness and recall is
very low amongst consumers
Higher manufacturing and
production costs
Lack of product variants
Limited target market(Western
India)
Threats
Problem Statement
Key Issues
Awareness Awareness about natural mineral water is very low amongst
consumers
Diversification Feasibility of diversification by introduction of new
product variants
Target Segment Decisions on target segments whether to focus on
retail of which constitute 10 % share or bulk institutional segments which
constitute 50% share
Marketing & Promotion Lack of adequate
3 Core branding
Competencies
attain
andtopromotion
as
Sustained Cost Structure competitive advantage
compared to other
domestic
and
global
brands
resulting
into
low
brand
Advantages
Diversification
recall and brand awareness
( Manufacturing and
Competitive
distribution)
Advantage
Consumer
Awareness
Product
Product
Lifecycle
Lifecycle
Stage
Stage
Goals to be
accomplished
Diversification
Cost Advantage
Lower manufacturing and operating
costs with robust distribution
system
Flavore
d drink
and
Energy
drink
Bottled
Mineral
Water
Impact of Advertising
Highest
High
Average
Less
Least
9% 13%
14%
27%
36%
Voice Of Customer
Analysis
Mean
Gender preferences
Male
Female
Attribute
Parameters rating
Taste; 44%
Advertisement; 9%
46
30%
81
Mean
Performanc
e Rating
Packaging
8.33
Sales
Promotion
10
8.77
Taste
10
9.04
Health Quotient
8.76
10
4.67
8.00
Affordability
10
8.00
Social esteem
8.67
Trust building
6.21
Availability
8.00
Brand Recall
8.65
Variety offered
6.51
Innovation
5.62
Nutrient
Content
Thirst
satisfaction
Variety;
Price 10%
and Quantity; 33%
Status Symbol; 3%
Aava brand
Importa
nce
Rating
Survey Take-aways
Institutional
survey
(Premium
Segment)
Avoid
Inventor
y
Stable
Deman
d
Custome
rs willing
to pay
premium
Service
Quality
at par
with
product
Product
at par
with
social
strata
Affected
by
competitor
s choice
Ye
s
10
12
No
Selection Criteria
The
The consumers
consumers are
are becoming
becoming
more
more and
and more
more health
health conscious
conscious
with
every
passing
day
with every passing day
The
The taste
taste and
and price
price of
of the
the product
product
are
are the
the major
major driving
driving factor
factor is
is
while
while the
the consumer
consumer selects
selects aa
product
product
Advertising
Advertising plays
plays aa significant
significant role
role
in
in the
the selection
selection of
of aa product
product
The
number
of
female
The
number
of
female
respondents
preferring
a
respondents
preferring a nonnonaerated
aerated products
products is
is much
much higher
higher
as
as compared
compared to
to aerated
aerated products
products
Very
few
consumers
associate
Very few consumers associate the
the
Aava
Aava brand
brand with
with their
their natural
natural
mineral
mineral water.
water. Also
Also the
the brand
brand
recall
among
the
consumers
recall among the consumers is
is
less.
less. There is a significant
discrepancy in the
ratings of nutrient
content,
social
esteem
and
availability
The
natural
The selection
selection of
of the
the
natural
mineral
water
is
dependent
mineral water is dependent on
on the
the
cost
and
quality
associated
with
cost and quality associated with aa
particular
particular brand.
brand.
At
the
same
At the same time
time the
the time
time and
and
amount
of
credit
that
the
amount of credit that the supplier
supplier
is
is willing
willing to
to extend
extend to
to the
the buyer
buyer
also
also plays
plays an
an important
important role
role
The
The choice
choice of
of the
the natural
natural mineral
mineral
water
is
also
determined
water is also determined by
by the
the
preference
preference of
of the
the customer
customer and
and
Quantitative Analysis
Flavored
drinking
water
Market
Size
0.25
Future
Growth
Rate
Market
Fragmenta
tion
Image
Populari
ty
Affordabi
lity
Taste
Size of
Target
Segments
Ease to
Entry
Internal
Rivalry
Health
Dearth of
Substitute Total Score
s
66.25
5
Fruit Juices
6.5
2.5
62
Aerated
Drinks
3.5
5.5
2.5
60.5
Mineral
Soda
0.5
49.5
Energy
Drinks
65
Natural
Mineral
Water
2.5
5.5
7.5
66.5
Spring
Water
0.25
62.25
Consumer Preferences
Industry Forces
Among the specified segments, we see that there are three segments which score above the rest Flavored water, Energy drinks and Natural Mineral
Since there are not many players in
At present Aava mineral water is losing
The energy drink segment is
Water
this segment and the market is still
its controlling stake in the market
gaining huge popularity among
in its stage of infancy and there is a
huge opportunity for entering into
this sector. The target audience for
this product would be young females
since it has been seen that females
generally prefer non aerated drinks
and also are health conscious.
Hence, it would act as a substitute
for softGood
drinks
Bad
Color Code
10
Energy
Drink
Aava
rush
Aava
Natural
Mineral
Water
A-
Based on
income:
Low income
class
Middle
income class
Upper middle
class level
Upper class
Based on
Age:
Young aged
Middle aged
Old aged
Based on Sex:
Male
Female
Based on
Lifestyle
Health /Fitness
Conscious,
Outgoing,
Conservative,
Careless,
tourists
Based on
geography:
All income
groups
Young aged
females in the
age group
between 15
and 35 yrs
Diet
Conscious ,
outgoing, social
Upper
middle &
Tier
1 Metro
Upper
Cities class
Young and
Middle Aged
(20-50 yrs)
Both males &
females
Health
conscious,
Socially active
Tier 1 Cities
Upper middle &
Upper class
All age groups
Both males &
females
Health & fitness
conscious
Tier 1 Cities
Positioned as
Caffeine-free,
calorie free and
sugar free
appealing to diet
conscious and
outgoing &
variety loving
young aged
females
Positioned as a
instant energy
source with
essential
carbohydrates
and vitamins for
the fitness
conscious and
socially active
class of people
Positioned on the
health front to
meet the mineral
requirements of
the body for
health conscious
premium lifestyle
and quality
seeking people
Retail Sales
Positioning
Bulk Sales
Targeting
Greater visibility
Higher Margins
Investment requirement in
building strong distribution
network
Segment already cluttered
with many competitors
Higher margin
Bulk Sales
Flavored
mineral
water
Aava
Sparkle
Segmentati
on
Natural
Natural Mineral
Mineral Water
Water
Product
Retail Sales
Flavored
Flavored Mineral
Mineral Water
Water and
and
Energy
Energy Drinks
Drinks
Inference:
As institutional segment has a greater edge over the retail segment for natural
mineral water, company must stick to its current focus on institutional segment for
this product type.
For the launch of two product variants i.e. flavored mineral water and energy drinks,
company must focus on retail segment as it would provide a better platform for
growth than the institutional segment
Marketing and
Promotion
Place of Promotion: Posters and standees
can be put up at
high-foot fall areas of our premium target like Airport
waiting areas, fitness chains, Spas skin clinics ,college
hang-outs etc.
TVC : A social campaign promoting the brand AAVA with
green packaging initiative
Teasers : For product launch ,teasers on News paper in
innovative ways to get high brand-recall
Aava
Natural Mineral
Advertisements
inWater
health, travel, business and beauty
Apart
from the existing clients, use extensive sales force to
magazines
collaborate with fitness centers,
spas and skin clinics,
educational institutions & corporates
Aava A-rush Energy Drink
Free sampling through high profile parties, college canteens,
high end clubs and gymnasiums to influence customer
purchase
Aava
Aava Sparkle
lacks the web presence that many of its competitors
Trial
can be distributed at beauty clinics, kaya skin clinics,
enjoy
hotel
kitty parties
Website
could include more pictures and videos to educate
and influence consumer choice
More informative & interactive social media presence;
facebook, twitter and youtube can be used to promote the
Aava brand on a pan India scale
Personalized mails about the green initiatives of Aava to
prominent opinion leaders of India so that they appreciate
the Aava brand and help spread awareness about our
Promotion Budget
New bottles to includeinitiatives
less plastic, smaller
Allocation
bottle caps, more renewable materials like
Marketin
plant fibers
Promotional
g
The bottles produced will be lighter and
media
expense
will reduce transportation cost and energy
use
TV Advertisement
45%
Greener packaging can send a strong
message about a companys commitment
Website/Social
to sustainability that can enhance its brand
Media
4%
appeal and being the first company in
Advertisement
India to take this initiative Aava will come
Newspapers/Magaz
to limelight and hence, this is an easier
35%
ines
path to get higher awareness for the brand
across the nation
Point of sales
Suggested SKUs for the product lines:
marketing(Sparkle/
8%
Energy Drink: 250ml packs,500 ml
A-rush)
Packaging
Aava A-Rush
Cost of
cup cap
= 0.32
Cost of
label =
0.40
Cost of
cup cap
= 0.25
Cost of
label =
0.40
Cost of
bottle =
1.50
Preform = 1.80
Cost of
bottle =
1.50
Aava Sparkle
Cost of
cup cap
= 0.28
Cost of
label =
0.50
Cost of
bottle =
Other costs similar2.00
to mineral
7
Robust marketing Plan- For the new product launches
Week 1
Anticipation
MarketingSuspense
Ads
Week 2-3
Sparkle
A-Rush
Anticipatio
n
MarketingSuspense
Pre-Launch
Building
anticipation - suspense
ads on TV, newspapers, radio
Communicate anticipation tagline
Who new IT can be pink?
Promote the qualities of the product
as caffeine free, calorie free& sugar
free
Post-Launch
Tapping customer touch points
like
beauty
clinics,
college
canteens, coffee shops through
posters
Retail points- Place sign boards in
stores where product is available
& where it will be launched soon
Website & social media updates
Pre-Launch
Building anticipation - suspense
ads on TV
Communicate the product as You
need this transformation
Promote the product as a refreshing
drink with the good ness of mineral
water
Post-Launch
Place posters and sign boards at
various outlets of physical
activity centers such as gyms,
dance clubs, etc.
Additionally, tie-ups can be
made with sports centers and
recreational facilities to promote
A-Rush
Week 4-5
Reveal the
product. Also Test
Market the
Product
Week 6
Evaluation of
Consumer response
make required
changes
Week 7-8
IMC
Word of mouth publicity
Promotion through
Pink of health campaign
Trial samples can be
distributed in beauty
clinics, hotel kitty parties,
skin clinics, gyms &spas
IMC
Indirect Word of Mouth
Publicity which is one of
the most effective ways of
promoting A-Rush
Adrenaline Rush campaign
Ads in health magazines
and sports magazines
Launch in the
12 cities.
Aggressive
promotion.
Week 9
Evaluation of
Consumer
response and
Post Launch
Events
8
What Is in it for you??
Retailer
Who are
You?
Why
your
product
?
Short
Shelf
life
Why so
prized?
Retailer
Who are
You?
Why
your
product
?
Short
Shelf
life
Why so
prized?
Our
Representativ
An undisputed energy drinks brand with appropriate
e caffeine
balance of
The goodness of natural minerals in green packaging,
provides a cause worth supporting, hygienic untouched
by human hands
Not too many preservatives that may destroy the
essence of nature.
Because our target likes to keep it premium, meeting
high standards,
that
he
can
associate
with
himself/herself
Our
Representativ
A non-carbonated drink exclusively for women that suits
e
the way they like their drinks to be
Our Proposal
Risk
Brand acceptance
Price not affordable in case of
flavored
This is not yet time for the exit of
carbonated drinks
The associated esteem value
needed to be attached to the
product not achieved
TG for energy drinks wants
stronger branding
The taste does not work
The unsweetened formula does
not work or is not able to reach
Selling
Exitthe
product at
lower price
points under
different
brand name
Using the
products as
free
sampling to
crate
visibility for
AAVA and not
promoting
them as
APPENDIX II
Image
Popularity
Affordability
Health
Taste
Perceived as a tasty
substitute for plain
drinking water and as a
healthy substitute for
4
aerated drinks
It is a much healthier
option than soft drinks
which contains huge
amounts
of carbon dioxide
7
Fruit Juices
Perceived as a substitute
for unhealthy carbonated
drinks. Younger consumers
regards fruit juice as a
convenient way of
7
boasting their
consumption of fruits and
vegetables.
It is considered to be a
high priced product since
consumers compare the
price of the product to that
of freshly made juices 7
which are much cheaper
Aerated drinks
It is an average priced
product with major brands
catering to the middle and
upper middle class 6
whereas the local brands
cater to the low income
segments
8
More than 50% of the
consumers buy aerated
drinks just for its taste
Affordability depends on
the brand which launches6
it and the pricing is
generally done as per the
segment to which it is
perceived to cater
Flavored drinking
water
Mineral Soda
Energy
Drinks/Sports Drinks
Natural Mineral
Water
It is considered an exact
balance of energy and
health. It also acts as a
status symbol among
4
youngsters
It is associate mineral
water as being pure and
full of nutrition
APPENDIX III
Size of Target Segments
Flavored water
Fruit Juices
Ease of Entry
Aerated drinks
Spring Water
Dearth of Substitutes
Mineral Soda
Internal Rivalry
APPENDIX IV
APPENDIX V
APPENDIX VI
Feedback from Mr Shiroy of Aava Waters
Is Aava willing to go
Would Aava change its
for sub-branding or
In the case it is mentioned manufacturing process
would you prefer to
that there is
like the material used
launch a new product underutilization of
for bottle packaging in
Sales
Thirst
Bran
line under the brand resources. Is there any
order to promote itself Packagin Promotio
Health Satisfact Nutrient
Social
Trust
Availabil d
Innovati
name of Aava?
specific reason for this?
as being eco friendly? g
n
Taste Quotient ion
Content Price Esteem Building ity
recall Variety on
No contract packing
or sub branding is of
any interest to the
Since cost is a very big
Under utilization of
promoters . Another
resources is due to lack of factor in our market ,
new product line
labour and very expensive to substitute a costlier
under the brand name
material for PET is
labour due to economic
Aava makes sense
growth of gujarat in recent completely out of the
because more
years , it is very difficult to question. however we
products in the
get labour which stays for are open to reducing
portfolio would do
the Grammage of
a time period.
wonders for the brand
plastic used in the
and attract
bottles to promote as
distributors
ecofriendly
7
10
10
9
10
7
10
6
7
4
9
4
7
References
Survey Responses
(Institutional)
http://
www.business-standard.com/india/news/fruit-flavoured-waterbisleri-to-hit-markets-soon/
91595/on
Microsoft Excel
http://www.aavawater.com/Image/broch.pdf
Worksheet
http://news.webindia123.com/news/articles/India/20110325/1715869.html
http://www.tradersinn.co.in/about_aava.html
Survey Responses
http://dnasyndication.com/dna/article/DNAHM41885
(Individual)
http://
articles.economictimes.indiatimes.com/2009-11-10/news/27648747_1_behram-mehta-sheel
pe-enterprises-stake-sale-deal
Microsoft Excel
www.datamonitor.com
97-2003 Worksheet
http://www.ikonmarket.com/natural_mineral_water_market_india.html
http://www.gits4u.com/water/water16.htm