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Social Perception
Taylor, Sears, Peplau
12th ed.
Baron and Branscombe
13th ed.
What information do we
use?
Roles: When we try to organize information about
others, knowing their social role is important, ever
more important than their traits. There are many
ways to be extroverted (being comedian, politician,
etc.) but the information about concrete roles
(like being cheerleader, politician) provides
information than only knowing raw traits.
Role schemas are more useful than traits for recall.
People sitting in a seminar are easy to recall than
people described by general traits (like selfcentered or courageous people). When behavior is
out of context it creates ambiguity.
What information do we
use?
Physical cues: our first impressions
often draw on other peoples
appearance and behavior to infer
qualities about them (Livingston,
2001). That can lead to formation of
remarkably detailed impressions.
(seeing someone in burqa or in jeans
lead us to different impressions). We
even infer personality traits from a
persons face (Fielder and Schenck,
Categorization
Categorization: perceiving people as members of groups or
categories rather than as distinct individuals.
Gender, race, religion, socioeconomic class all influence our
perceptions. Perceivers do not respond to salient stimuli in isolation,
they immediately perceive stimuli as part of some group or
category.
The categorization leads to social judgments about people in
stereotypical way.
Categorizing a person also increases the speed of processing.
Brewer, Dull, and Lui (1981), presented participants with photos of
people in three categories grandmother senior citizen young
woman with labels. Then they provided additional information
about each photo and measured the time to make impressions.
Information consistent with the prototype of the category was
processed quickly (e.g. kindly for grandmother)
Individuals prefer category judgments over individuated judgments.
Context Effects
Context Effects: Social judgments are strongly dependent on the context
in which it is made (Bless & Wanke, 2000).
Two types of context effects
Contrast: (biased) tendency to perceive a communicators position as
further away from the individuals own position than it actually is. Photos
of people are rated as much less attractive when they are preceded by
attractive faces (Wink, Bless & Igou, 2001).
Assimilation: Perceiving a communicators position as closer to ones
own position than it actually is. When attractive and unattractive faces are
presented simultaneously, unattractive faces are rated relatively attractive
Assimilation is more likely to occur when processing information at
categorical or stereotypical level. It is less likely when behavioral
information about a person is processed more thoroughly (Thompson et al.
1994)
On hearing reports about other peoples behavior we usually take into
consideration the context in which the behavior is reported.
Integrating Impressions
How do we combine the piecemeal information into an overall impression?
Evaluation: the goodness or badness of another person, object or concept
(Osgood, Suci, & Tannebaum, 1957).
Negativity Effect: we tend to pay special attention to negative or more
threatening aspects. Impressions are influenced more by negative traits
than by positive traits (Ohman, Lundqrist, & Esteves, 2001; Vonk, 1993).
Positivity Bias: People perceive people positively more often than
negatively. The reason is that most behavior is positive. People generally act
in good ways. Also when we have positive expectations from others, we
tend to retain that positive information about others.
Emotional information: Perceivers notice emotionally charged information
and make great use of it in their judgment about others. We infer from
peoples emotions about how they are. In a study people saw a videotape of
a person who was in a neutral , happy or angry mood. The happy mood
elicited more stereotypical, heuristic processing of information about the
persons characteristics, while neutral mood elicited more thorough and
systematic processing of information.
Averaging Principle: Evaluating information about a person is averaged
together to form an overall impression (Anderson, 1968).
Biases in Attribution
Fundamental attribution error (Ross, 1977)
People often overestimate peoples action as
originating from dispositions then they actually are.
If someone does not greet us on some occasion, we
may think that the person is cold, unwelcoming
The research shows that the attributional judgments
are usually made spontaneously, automatically, we
here about other peoples behavior (Gilbert &
Mallone, 1995)
Using information to see behavior in situational
context seems to be a secondary option (Gilbert et
al. 1992).
Biases in Attribution
Automatic processing: this occurs
when after an extensive experience
with a task or type of information, we
reach the stage where we can
perform the task or process the
information in a seemingly effortless,
automatic and non conscious
manner.
Controlled processing: systematic,
logical and highly effortful processing
Biases in Attribution
When people are cognitively busy
(thinking about other things) they do
not go for deeper processing and
seeing behavior in proper context.
If we know people well then we usually
make situational attribution.
The dispositional attribution tendency
is more seen in people in USA and
western countries than in Asia.
Biases in Attribution
Actor-Observer bias: (Jones and Nisbett, 1972)
There is a discrepancy in attributing behavior while
judging others and judging oneself.
Dispositional attribution is seen more when we judge
others while judging our own behavior we situational
attribution.
One of the reasons is the actor has more information
available for oneself than about the other people.
It may be due to different perspectives. The visual
field of the observer is dominated by the actor and
his/her most salient aspects (leading to dispositional
judgment). While the actor him/herself is not just
focusing on the most salient aspects of his/her own
behaviors even situation is more salient.
Biases in Attribution
False Consensus effect
People tend to imagine (by exaggeration) everyone responds the way
they do. We tend see our own behavior as typical.
Students in a campus were asked to walk around the campus for 30
minutes wearing a large board containing the message eat at Joes.
Some students agreed and some refused. Both groups said that about
two thirds of other students in the campus would do what they did. Both
groups proved wrong showing the false consensus they had. (Ross,
Greene, House, 1977).
Reasons might be people seek out company of others who are similar to
them in many ways. So they guess other people would do the same.
Our own opinions are most salient so sometimes it becomes obvious that
others should do the same
Sometimes we make subjective solutions to problems according to our
own construal of situations ignoring many ambiguous details.
People need to see their own beliefs good and appropriate and project
this to others
Biases in Attribution
False Uniqueness Effect:
We tend to overestimate our abilities and under
estimate others abilities. (Marks, 1984).
Self-Serving Attributional Bias
People see their positive behaviors as internally
caused while their negative behaviors as caused
by external circumstances.
Victory in a match is seen as due to ability while
a defeat is seen as due to situational factors.