OPERATIONS

MANAGEMENT
IN

Wal-Mart Stores, Inc. branded as Walmart, is an American multinational retailer

corporation.
The company is the world's third largest public corporation, according to the
Fortune Global 500 list in 2012.
It is also the biggest private employer in the world with over two million employees,.
Walmart remains a family-owned business.
It is also one of the world's most valuable companies.
The company was founded by Sam Walton in 1962, incorporated on October 31, 1969.
It publicly traded on the New York Stock Exchange in 1972.

What is Operation Management?

Operations Management is about the

transformation of production and
operational inputs into "outputs" that, when
distributed, meet the needs of customers.


OPERATION STRATEGY


OPERATION STRATEGY

Capturing market share with

everyday low price strategy.
Cultural adaptation.
Training employees because people
are key to Wal-Mart's business
Buy at less to sell at less.


COMPETITIVE STRATEGY

Different shop design for each

demographic groups.
All product in one store.
Competence in use of information
technology for logistics system.
Highest customer satisfaction

OPERATION STRATEGY FOR THE DEVELOPMENT OF SOCIETY

Creating more than 210,000 jobs in the

U.S.
Saves working families more than US
$2,500 per year.
Discounting on food alone boosts the
welfare of American shoppers by approx.
$ 50 billion per year.


OPERATING DIVISIONS OF WAL-MART

Walmart's operations are organized into

three divisions:
1)Walmart Stores
2)U.S., Sam's Club, and
3)Walmart International.

SHELF MANAGEMENT AT
WAL-MART

 Capacity Planning
The process of determining the
production capacity needed by an
organization to meet changing
demands for its products
Shop Location
USA
50 STATES
4300
OUTLETS
GLOBE
14 COUNTRIES
4081 OUTLETS

 Shop Layout
New layout for customer experience.
Wal-Mart supercenters
a full-service supermarket

Discount stores
discount department stores

Neighborhood Markets
Shop for daily necessary goods

Sams Club warehouses

membership based stores

PRODUCT AND SERVICE

FACTOR

 PRICE
Low Price everyday
SUPPLIERS
Partners with more than 2500
minority-and women-owned business
suppliers.

Walmarts Method of Managing the

Supply Chain

 KEY COMPONENTS
1. Vendor Partnerships
2. Cross Docking
3. Distribution Management
4. Technology and Integration

 Why is their Supply chain

management superior than others?
Efficient supply chain
Deals with suppliers
Different deals with different customers.
Different service policies
Excellent, consistent service at a
reasonable cost

JUST IN TIME & RADIO FREQUENCY

IDENTIFICATION

1. Just In Time :
. Lowers holding cost
. Lowers ordering cost
. Wal-Mart has made ordering small
batches with greater frequency a
profitable reality.
. Reduces safety stock and EOQ
. Reduces lead time

2. Radio frequency identification

Keep track of goods at any point in
time, and also tells you where it is.
Eliminates physical counting of
inventory
Is in line wit JIT.
As soon as inventory levels go down,
Walmart can re-order.
Implemented in 2005.

BEST PRICE Locations

Opened in Amritsar in May 2009 and subsequently in
Zirakpur (Near Chandigarh),
Jalandhar
Kota
Bhopal
Ludhiana
Raipur
Indore
Vijaywada
Meerut, Agra
Lucknow
Jammu
Guntur
Aurangabad
Bathinda
Amravati
Hyderabad and
Rajahmundry.

BEST PRICE OUTLET

Joint venture between the Worlds largest
wholesale retailer- Wal-Mart with Sunil Mittal
Bharti Enterprises opening Indias first warehouse
store- Best Price Modern Wholesale.
It serves grocery store owners, fruit and
vegetable resellers, restaurants, farmers and
other business owners, including small
manufacturers.

BEST PRICE OUTLET

The store sells everything
from bed-sheets to ear buds.
It has come up at an initial
cost of 4.96 million euros.
It provides 500 direct
jobs.
It has tie-ups with 30,000
retailers and 8,000 suppliers
across the country.