Features of a Good

Listener

DEFINITION
GOOD
Someone who OF
gives you a lot of attention
LISTENER.
when you are talking about your problems
or things that worry you, and tries to
understand and support you

HOW
TO
RECONISE
A GOOD
#1 Is the
person
that you are talking
to looking
you in the eyes? It shows that they respect you
LISTENER.
and they are interested in what you are saying.

#2 Is the person that you are talking to asking

questions or commenting on the things that you
say? This is very important. It shows that they
are truly listening to what you have to say.

FETURES OF A GOOD
LISTNER

Works at finding value in all topics. Listens to

discover new knowledge.
Judges value of the content rather than the
delivery.
Listens for central themes. Uses them as anchor
points for the entire lecture.
Works hard at listening; remains alert.
Focuses on understanding completely rather than
coming up with opposing views.

FETURES OF A GOOD
LISTNER

Fights distractions; ignores bad habits of other

students; knows how to concentrate.
Welcomes difficult material as exercise for the
mind.
Does not get hung up on emotionally charged
words or ideas; listens with an open mind.
Uses extra time to think more deeply about what
the lecturer is saying; summarizes what has
been covered.

How to Be a Good Listener

Be attentive:
Use your face,voice and body to show that you
are interested in what that person is talking
about
Listen with an accepting attitude
Ask questions which show that you like to listen
Use ideas and emotions to try to communicate
to the person
Test your understanding

Use encouraging words to show you

are listening:
Mmm,hmm
I see
Right
Uh,huh

Use nonverbal actions to show you pay

attention to what is being said:
Relaxed posture
Head-nodding
Facial expression
Relaxed body expression

Use encouraging words that will invite them to

continue:
Tell me more
Let's talk about it
Things to avoid:
Do not interupt
Do not interrogate
Do not try to think of your response in your head while
listening
Do not change the subject

Thank You