REVOLUTIONIZING

CORPORATE TRAINING
WITH MOOCs
Dennis Yang
President and COO
Dan Chou
Director of Business Development
Udemy
FR108

OVERVIEW

Rethinking Corporate Training

Current Workplace Outlook

Corporate MOOCs

MOOC Demonstration

Employer-Directed Learning
Role of Compliance
'Sage on the Stage

Employee-Directed Learning
On-demand, Just-in-Time
Training
'Guide on the Side'

CURRENT WORKPLACE OUTLOOK

Source: Chris Farrell, Our (work) Education Crisis: Send in the MOOCs, Bloomberg BusinessWeek. http://www.businessweek.com/articles/2012-09-17/our-work-education-crisis-send-in-the-moocs.
Eduardo Porter, Stubborn Skills Gap in Americas Workforce, New York Times. http://www.nytimes.com/2013/10/09/business/economy/stubborn-skills-gap-in-americas-work-force.html?_r=0.

CURRENT WORKPLACE OUTLOOK

COMPANIES TURNING TO ONLINE TRAINING

41.7 %

Fortune 500 companies now use some

form of educational technology to instruct
employees

50 %

Savings compared with instructor-based

training

50 %

Productivity boost potential for

companies who use eLearning

Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry, http://elearningindustry.com/top-10-e-learning-statistics-for-2014-you-need-to-know.

COMPANIES THAT TRAIN DO BETTER

Companies that
have a strong
learning culture do
better in their
market than those
who do not

46 %
more likely to be the leader in their industry

34 %
increase in their ability to respond to the needs
of the customer

17 %
more likely to become the market share leader
Source: Christopher Pappas, 10 E-Learning Statistics You Need to Know for 2014, E-learning Industry, http://elearningindustry.com/top-10-e-learning-statistics-for-2014-you-need-to-know.

MOOC HISTORY

Mobile, on-demand
Promote employee
engagement

Scalable and collaborative

Flexible, easy to use
Cost effective

CORPORATE
MOOCS

Enable anyone, anywhere

to create content

Rich, multimedia experience

Allow training to be tailored

to organizations

Skill-based, practical and

engaging

Enhance relevance of
learning content

TYPES OF WORKPLACE MOOCS

Build Talent
Pipelines

Onboard New
Employees

Candidate
Screening,
Sponsorship

McAfee and
Intel

Self-directed
Development

Pitney Bowes

Source: Josh Bersin, Putting MOOCs To Work, Bersin by Deloitte. http://www.slideshare.net/jbersin.

Workplace &
On-the-Job
Training

Yahoo!

Brand
Marketing

Bank of
America

Collaboration
and
Innovation

Train Channel
Partners and
Customers

Googles g2g

1-800Flowers.com

One size doesnt fit all

Blended learning can be
wonderful
Oversight still required

Traditional academic
content isnt always
relevant
Changing role for L&D
(content curators)

1-800-FLOWERS.COM: CASE STUDY

HR team uses MOOC course building
technology to build blended/virtual training
programs for their call center
representatives.
Floriology Institute sells premium courses
for new revenue stream and to reach wider
U.S. audience.
Network of independent national florists
use business productivity courses (e.g.
quickbooks, online marketing) for on-thejob training.

PITNEY BOWES: CASE STUDY

Global Technology Group uses core
skills courses to train their IT developers
on new technologies, and to cross train
them in management, leadership and
general business skills.
Using course freshness and newness to
keep employees up-to-date on latest
programming languages.

NEXT STEPS

Review your L+D needs

Consider existing learning technology

Evaluate MOOC options

Take a free course or a trial

CONTACT UDEMY FOR

ORGANIZATIONS
DANCHOU@UDEMY.COM