KEPNER-TREGOE METHOD

PROBLEM ANALYSIS
Traffic Congestion in Cubao

Define the Problem

Who: Commuters from North area
Why: Not being on time for their daily schedule
What: Traffic jams
When: Rush hours
Where: Traffic congestion was observed to have worsen

starting from Cubao area.

Commuters from North area have been experiencing note
being on time for their daily schedule due to traffic jams during
rush hours starting from Cubao area.

Specify the Problem

IS

COULD BE BUT IS
NOT

WHAT

Traffic Jams

No PUV available,
Road repair

WHERE

Starting from Cubao

area

Quezon Ave, North

Ave, Santolan

WHEN

Rush hours

10 AM-5PM

EXTENT

Commuters from
North area

Commuters from
South Area

Problem Identification
VARIABLE

QUALITATIVE
EXPRESSIONS

QUANTITATIVE
EXPRESSIONS

Commuters from
North Area

All citizen from

North area
travelling to
South area for
work

100,000

Type of Vehicle
used

Public Utility
vehicle

MRT,BUS,TAXI,
JEEP

Travel time

During morning

7-10 AM