Академический Документы
Профессиональный Документы
Культура Документы
tion
It
It
It
Warped,
Communication
organization
Communicating
The
To perform
Its
The
The
The
The
The
The
The
The
The
In
In
TYPES OF COMMUNICATION
1. Number of People Involved
a. Intrapersonal Communication this occurs when the sender
and he receiver of the message is one and the same person.
This could involve self-rationalizing, daydreaming or
conscience examination.
b. Interpersonal Communication requires two people
interacting with each other.
c. Group Communication the process involves several
people.
d. Mass Communication takes place indefinite number of
people which some would term as faceless audience. The use
of television, radio, newspapers, magazines and billboards
falls under his category.
Ways of communication by
Formal
Channels
Informal Channels
channels
For Top Management
Memoranda
Policy issuance/statements
Meetings (board)
Conferences
Briefings
Hosted meals
Use of key informants like secretaries, aids, runners
Informal meetings
Liaisons
Cliques
Small talk
Grapevine
1. Goal Clarity
2. Sender
3. Receiver
4. Shared Experience
5. Symbol
6. Medium
7. Pathways
8. Information Overload
9. Feedback
Barriers to Communication
Anything
CONTENT AND
CHARACTERISTICS OF EGO
PARENT Judgmental,
critical of self and others, moralistic,
STATES
ADULT
Logical, non-emotional, rational, objective, factoriented, calculating, fun less, ageless, computer-like with
constant data updating, probabilistic, here-and-now oriented.
CHILD
McAfee
An Ulterior Transaction
1. (Approaches suddenly the responder with a
hurried tone in voice). Have you read the 1990 audit
report of our company done by our external auditor?
Ulterior message: Hoping youve read it.
2. (Taken a back but catches voice with a sullen
smile). Is this the report? It will be the next thing I
will read. Ulterior message: Please dont worry, Ill
read it for sure.
Assertive communication
Three
In
BEHAVIOR
DESCRIPTION
1. 1. When you
talk with your
classmate while
somebody is
making an oral
report.
DISCLOSURE
I feel annoyed
TANGIBLE
because I do not
want you and your
classmate to miss
any important
points of the
report.
because you
distract the
attention of the
class.
Correct Behavior
descriptions
Incorrect Behavior
descriptions
Bolton
Being
Training
Dubrin
Being
The
What
What
As
The
Listening
Works
tone of voice
face
gestures
body
movements
feel
hurt
When
Filipino Values
and
Communication
In