SUGGESTIONS

Turning EXIM infrastructure like airports, sea ports, ICDs, CFS,

LCSs, etc. into state of the art using latest technological facilities
Road and rail network that connect custom formations should be
state of the art
No. of rail tracks and trailers should be sufficient, with sufficient
frequency of the same
Implementing 24x7 online payment facility
Creating dedicated customs cadre at all customs locations
Making handing over of cargo by airlines/shipping lines a 24x7
activity
Common e-platform for all stakeholders which will make
information exchange easier and customs clearance faster
BPR initiative for e-processing of refund claim should be taken on
the line of e-processing of drawback

CONCLUSION
Four pillars of a management agenda for every
government system:

Improved service delivery

Reducing waste and saving money
Increasing the transparency of government data
Collective action of multiple agencies e.g. engagement of
local, state and international partners in public and private
sectors

Mission:
Provide top quality service to Indian taxpayers by helping them
understand and meet their tax responsibilities and by applying
the tax law with integrity and fairness to all