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Dr.

Dimitra Iordanoglou
diordan@otenet.gr
Department of Communication, Media and Culture
Panteion University, Athens Greece

Dr. Dimitra Iordanoglou,, Panteion University

The Concept of Leadership

Some men see things as they are and ask why? I dream things
that never were and ask, why not?
J.F. Kennedy

Dr. Dimitra Iordanoglou,, Panteion University

Leadership
What is it?
Dr. Dimitra Iordanoglou,, Panteion University

The concept of leadership


Definitions of Leadership
Leadership and Power
Leaders Vs. Managers
Overview of Leadership Theories
Skill practice

Dr. Dimitra Iordanoglou,, Panteion University

Definitions of leadership
Leadership is organizing a group of people to achieve a
common goal

Leadership is about influencing, motivating and enabling


others to contribute towards the effectiveness and success of
the organizations of which they are members
House, Javidan, Dorfman (2001)

Dr. Dimitra Iordanoglou,, Panteion University

Shared leadership
Leadership is broadly distributed rather than
assigned to one person, so that people within
the team and organization lead each other
Pearce & Conger (2003)

Dr. Dimitra Iordanoglou,, Panteion University

3B: Your Favorite Leader


Describe the best leader you have ever met.
Write down his/her
characteristics and behaviours

Dr. Dimitra Iordanoglou,, Panteion University

Leadership and Power


Legitimate

power is granted through the organizational hierarchy

Reward power is the power to give or withhold rewards


Coercive power is the capability to force compliance by means of
psychological, emotional or physical threat

Referent power is the personal power based on charisma and


identification

Expert power is derived from the possession of information expertise


Dr. Dimitra Iordanoglou,, Panteion University

Leadership Vs. Management


Management comforts Leadership inspires
Management is goals Leadership is vision
Management is about coping with complexities -Leadership is
about coping with change (Kotter 1990)
Managers do things right - Leaders do the right things

Smart organizations value both and work hard to make


them part of the team
(Kotter 1990 What Leaders Really Do, HBR)
Dr. Dimitra Iordanoglou,, Panteion University

Leadership Vs. Management


LEADER
YES
YES

NO

Ideal

Manager

Visionary

Ineffective

ANAGER
NO

Dr. Dimitra Iordanoglou,, Panteion University

3C: Are Leaders born or made?

Dr. Dimitra Iordanoglou,, Panteion University

Basic Theories
Trait (who the leader is)
Charismatic leadership
The big 5 model of personality
Behavioural approach (what the leader does )
Managerial Grid (Blake and Mouton 1975)
Leadership styles (Job centered - Employee centered)
Situational/Contingency approach (when and how)
Leadership continuium (Tannebaum & Schmidt 1958)
Path Goal theory (House 1996)
The Least - Preferred Coworker (Fiedler 1967)
Transformational leadership (Why? Change agents)
Bass (1985)

Recent leadership approaches


The Behavioral Complexity Model (Denison et al. 1995)
Malik Standard Model of Managerial Effectiveness
Emotional Intelligent Leadership
Dr. Dimitra Iordanoglou,, Panteion University

Trait/ Competency approach


Limitations
1. It assumes that all effective leaders have the same personal
characteristics that are important in all situations. Leadership is
too complex to have a universal list of traits that apply to every
condition
2. Alternative combinations of competencies may be equally
successful
3. This perspective views leadership as something within a person,
whereas critics point out that leadership is relational
4. The competency perspective does not imply that leaders are born,
not developed. On the contrary, competencies only indicate
leadership potential, not leadership performance
(McShane & Van Glinow 2009)
Dr. Dimitra Iordanoglou,, Panteion University

The Five - Factor model of


personality- Big Five
C onscientiousness
A greeableness
N euroticism
O penness to experience
E xtroversion

Dr. Dimitra Iordanoglou,, Panteion University

Managerial Grid (Blake & Mutton 1975)

Dr. Dimitra Iordanoglou,, Panteion University

Situational/Contingency
perspective
It is based on the idea that the most
appropriate leadership style depends on the
situation.

Dr. Dimitra Iordanoglou,, Panteion University

Dr. Dimitra Iordanoglou,, Panteion University

PathGoal theory (House1996)


Effective leaders strengthen the performance to
outcome expectancy by providing the information,
support and other resources to help employees
complete their tasks.

Dr. Dimitra Iordanoglou,, Panteion University

(Fiedler 1967)

Dr. Dimitra Iordanoglou,, Panteion University

Limitations of the behavioural


approach
The two categories are broad generalizations
that mask specific behaviours within each
category which have different effects on
employee well-being and performance.
This approach assumes that high levels of
both styles are best in all situations whereas
research suggests that the situation
determines the most appropriate leadership
style.
Dr. Dimitra Iordanoglou,, Panteion University

Transformational leadership
Transformational leaders are change agents who
energize and direct employees to a new set of
corporate values and behaviours
4 elements of TL:

Creating a Strategic Vision


Communicating the Vision
Modeling the Vision
Building Commitment towards the Vision

Dr. Dimitra Iordanoglou,, Panteion University

Transformational leadership model


(Bass 1985)

Dr. Dimitra Iordanoglou,, Panteion University

Behavioural Complexity Model


(Denison, Hooljberg & Quinn 1995)

Dr. Dimitra Iordanoglou,, Panteion University

The Malik Standard Model of


Managerial Effectiveness

Dr. Dimitra Iordanoglou,, Panteion University

Dr. Dimitra Iordanoglou,, Panteion University

Test
Find the missing number

2,

5,

Dr. Dimitra Iordanoglou,, Panteion University

12,

27,

Emotional Intelligence
because being clever isnt enough

We find that most of the characteristics that differentiate the outstanding performers are these things
that we call social and emotional competencies
(Richard Boyatzis, 2008)

Dr. Dimitra Iordanoglou,, Panteion University

Emotional Intelligence and


leadership
I have found, however, that the most effective leaders
are alike in one crucial way: They all have a high
degree of what has come to be known as emotional
intelligence.
Its not that IQ and technical skills are irrelevant. They
do matter, but mainly as threshold capabilities; that
is, they are the entry-level requirements for executive
positions.
But my research, along with other recent studies,
clearly shows that emotional intelligence is the sine
qua non of leadership. Without it, a person can have
the best training in the world, an incisive, analytical
mind, and an endless supply of smart ideas, but he
still wont make a great leader.

Dr. Dimitra Iordanoglou,, Panteion University

Emotional intelligence model

Dr. Dimitra Iordanoglou,, Panteion University

3D: Assess your Emotional Intelligence

OBJECTIVE: To help participants assess the levels of their trait


emotional intelligence and set goals for improvement
ESTIMATED TIME: 20-30 min.
DESCRIPTION: Give participants a copy of the TEIQue-SF and ask
them to complete it.

Dr. Dimitra Iordanoglou,, Panteion University

Videos on emotional intelligence


Daniel Goleman Explains Emotional Intelligence
http://www.youtube.com/watch?v=NeJ3FF1yFyc
http://www.youtube.com/watch?v=UPocFijPKxA

Dr. Dimitra Iordanoglou,, Panteion University

Dr. Dimitra Iordanoglou,, Panteion University

Dr. Dimitra Iordanoglou,, Panteion University

The 6 universal emotions


Psychological research has classified six facial
expressions which correspond to distinct universal
emotions:
Disgust
Sadness
Happiness
Fear
Anger
Surprise

Dr. Dimitra Iordanoglou,, Panteion University

PAC before you act


Pause
Acknowledge your thoughts and feelings
Clear your mind
Human beings are born with a unique gift of Nature:
The CHOICE to select from our available options.
This applies to emotions also.

Dr. Dimitra Iordanoglou,, Panteion University

3E: Six Leadership Styles


(Goleman, Boyatzis, McKee 2004)

Dr. Dimitra Iordanoglou,, Panteion University

Spots from the film

The Devil wears Prada


http://www.youtube.com/watch?v=4MqiHurbexE

Dr. Dimitra Iordanoglou,, Panteion University

3F: Case study


What Does the Leader Do Now?
OBJECTIVE: To offer participants the opportunity to respond
to a leadership challenge and test out their approach with the
rest of the group
ESTIMATED TIME: 40-45 min
DESCRIPTION: What would you do as a leader as you
encounter changing situations?

Dr. Dimitra Iordanoglou,, Panteion University

3G: Job Shadowing Experiential Activity


OBJECTIVE: To offer participants the
opportunity to work closely with senior leaders,
observe their day-to-day activities and learn
from them.
ESTIMATED TIME: 1 week
DESCRIPTION: Ask participants to apply for a
job shadowing week or assist them in finding a
leader to work closely to in their own field of
interest. Ask them to keep a diary about what
they have learned during this week.
Dr. Dimitra Iordanoglou,, Panteion University

3H: Visiting a Company Experiential Activity

OBJECTIVE: To offer participants the opportunity to visit a


company of their interest, observe the way it operates, talk to
employees and leaders and learn from them. Visiting a company
can effectively be combined with job shadowing activity.

ESTIMATED TIME: 1 day

DESCRIPTION: This activity involves five steps:


1.
2.
3.
4.
5.

Choosing a company or organization


Identifying expectations and preparing a list of questions
Contacting the company to set a date for the visit
Visiting the company
Writing a short report or preparing a PowerPoint presentation

Dr. Dimitra Iordanoglou,, Panteion University

Dr. Dimitra Iordanoglou,, Panteion University

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