REAL ESTATE & FACILITY LIFE CYCLE

MANAGEMENT

Real Estate & Facility Life Cycle Management

INTENT:
The course intents to give an insight into Real
Estate and facilities life cycle Management;
which are significant in the global structural
change from an industrial society towards a
service-orientated society. Real estate and facility
management are part of an all over development:
to service society, these backgrounds and
concepts (lifecycle and three columns concept)
have to be understood under topics as client and
service orientation.
CONTENT:
UNIT I: Development of society, economy and sectors
From industrial to service society (the management
philosophy of P. Drucker): From service and knowledge
society, Market orientation: clients, users, goals,
Coordinates of construction and real estate business, from
product to process orientation
Theoretical models, systems theory and cybernetics:
Fundamentals and elements of the life cycle concept, Main
phases, core and secondary processes
From project to object management: Project development
and programming, FM during the design and construction
phase, Substantial completion and handover

The three columns of facility management

UNIT II: Technical FM
Inspection, maintenance, preservation
Maintenance strategies and management
Revitalisation, restoration, reconstruction
Redesign, reuse, demolition and recycling
Quality management (ISO)
UNIT III: Business administration of FM
Central tasks and fields of activity
Property administration
Ownership and owners association
Legislation, legal and contractual basis
Renting and leasing management, tenants
Marketing and services,
Legislation, accounting and administration
Real estate and object management
Benchmarking and controlling
UNIT IV: Infrastructural FM
House and concierge services
Cleaning and maintenance services
Safety and guard services
Supply and discharge services
Relocation and furnishing services
Catering and special service
In-sourcing and outsourcing
Corporate real estate management
Public Private Partnership
BOT (build, operate and transfer)

TYPES OF SOCIETIES
Tribal
Agrarian society
Industrial Society
Post Industrial Society

- Inhabits and remains within definite and common topography

- Possess a consciousness of mutual unity
- Religious

- Cultivation of land
- Distinct social classes
- Basis for the establishment of economic institutions
- Associated with the emergence of industrialization
- Replaced essentially agriculture based societies with the use of
machines and non-animal sources of energy to produce finished
goods
- Stimulates population growth
- Continual state of rapid change due to technological innovations
- Theoretical knowledge forms the 'axial principle of society and is
the source of innovation and policy formulation
- The new axial principle fosters the supremacy of professional and
technical occupations

According to Ian Robertson the number of status multiplies, population size increases, cities appear, new
institutions emerge, social classes arise, political and economic inequality becomes inbuilt into the social
structure and culture becomes much more diversified and heterogeneous.
Source: http://www.sociologyguide.com/types-of-society/ as accessed on 28.08.2013

SHIFTS OF SOCIETIES

Efforts

Economic Progress of Society

Industrial

Agregarian

Tribal

Post Industrial

Time

SECTORS OF ECONOMY
This categorization is seen as a continuum of distance from the natural
environment.
concerns itself with the utilization of raw materials from the earth such as agriculture and

Primary

Secondary
Tertiary
Quaternary and
Quinary

mining. agriculture (both subsistence and commercial), mining, forestry, farming,

grazing, hunting and gathering, fishing, and quarrying.
The secondary sector of the economy manufactures finished goods. Activities associated
with the secondary sector include metal working and smelting, automobile production,
textile production, chemical and engineering industries, aerospace manufacturing, energy
utilities, engineering, breweries and bottlers, construction, and shipbuilding.
Service industry. Activities associated with this sector include retail and wholesale sales,
transportation and distribution, restaurants, clerical services, media, tourism, insurance,
banking, healthcare, and law.
The quaternary sector of the economy consists of intellectual activities. Activities
associated with this sector include government, culture, libraries, scientific research,
education, and information technology.
Includes the highest levels of decision making in a society or economy. This sector
would include the top executives or officials in such fields as government, science,
universities, non-profit, healthcare, culture, and the media.

An Australian source relates that the quinary sector refers to domestic activities such as those performed by
stay-at-home parents or homemakers. These activities are typically not measured by monetary amounts but it
is important to recognize these activities in contribution to the economy.
Source: http://geography.about.com/od/urbaneconomicgeography/a/sectorseconomy.htm as accessed on

Clark's Sector Model

FROM SERVICE AND KNOWLEDGE SOCIETY

From industrial to service society

Global Industry Classification Standard

Code
Sector
10
Energy
15
Materials
20

25

30
35

40

45
50
55

Subcode
1010
1510
2010
Industrials
2020
2030
2510
2520
Consumer Discretionary
2530
2540
2550
3010
Consumer Staples
3020
3030
3510
Health Care
3520
4010
4020
Financials
4030
4040
4510
4520
Information Technology
4530
Telecommunication Services 5010
Utilities
5510

Industry Groups
Energy
Materials
Capital Goods
Commercial & Professional Services
Transportation
Automobiles & Components
Consumer Durables & Apparel
Hotels Restaurants & Leisure
Media
Retailing
Food & Drug Retailing
Food, Beverage & Tobacco
Household & Personal Products
Health Care Equipment & Services
Pharmaceuticals & Biotechnology
Banks
Diversified Financials
Insurance
Real Estate
Software & Services
Technology Hardware & Equipment
Semiconductors & Semiconductor Equipment
Telecommunication Services
Utilities

Infrastructural Facility Maintenance

It refers to the activities to remove the causes of failures,

suspension, and the decrease in performance due to facility
degradation, and to repair the facility. In facility maintenance,
the following three points should be considered:
* To improve credibility by considering the method including
"how the number of failure is reduced", or "how degradation is
prevented"
* To improve maintainability by making inspection and repair
easier to make, and by thoroughly restoring damage.
* To increase economic efficiency so that the maintenance cost
and other expenses to do maintenance on facility with
degradation or damage would be minimized.

Infrastructural Facility Maintenance

 keep the mail of absented dwellers,

be entrusted with the apartment keys to deal with

emergencies when residents are absent,

provide information to residents and guests,
provide access control,
enforce rules,
and act as a go-between for residents and management
when management is not on-site.

HOUSE AND CONCIERGE SERVICES

The concierge

BUILDING CLEANING & MAINTENANCE

SERVICES

The establishments engaged in:

Acoustical tile cleaning service
Building cleaning service, interior
Chimney cleaning service
Custodians of schools on a contract or fee basis
Floor waxing service
Housekeeping (cleaning service) on a contract or fee basis
Janitorial services on a contract or fee basis
Lighting maintenance service (bulb replacement and
cleaning)
Maid service on a contract or fee basis
Maintenance, building: except repairs
Office cleaning service
Service station cleaning and degreasing service
Telephone booths, cleaning and maintenance of
Venetian blind cleaning, including work done on
owners'premises
Window cleaning service

 keep the mail of absented dwellers,

be entrusted with the apartment keys to deal with

emergencies when residents are absent,

provide information to residents and guests,
provide access control,
enforce rules,
and act as a go-between for residents and management
when management is not on-site.

HOUSE AND CONCIERGE SERVICES

The concierge